Just a quick review to say that I received excellent customer service when I visited this clarks yesterday. I had spotted some shoes in the window whilst walking trough the Trafford Centre and they were just what I'd being trying to find everywhere! Although they didn't have the shoes in my size, the assistant let me try them in a different colour and the size up in the pair I wanted so I could get a feel of the 'look' - a girl after my own heart or what. We chatted for a while and she was really lovely and helpful. After thinking about the shoes whilst I carried on shopping, I returned to order the shoes for free delivery to my home.
I've just checked the receipt, her name was Sarah. So thanks for all your help and for being genuinely really nice!
The store itself is a fair size and seems to be well stocked with a range of women's, men's and kids shoes, accessories and shoe protectors etc. I actually purchased a leather stretcher spray after Sarah sold me on it for a pair of shoes I was actually planning on returning to Topshop for being a tad too tight. read more