After hiring him, someone came out for about 10 minutes (we assumed they were on the roof to try…read moreand match the shingle color), did not knock on the door or talk to us at all. Then we received a bill for over $1000 for work allegedly done. We contacted him repeatedly after getting Yelp messages and told him that absent proof that the work had been done (with pictures of the completed work), he was not getting paid. My husband works from home and would have HEARD someone on the roof installing shingles. He then tried to charge us $75 for a return visit to take pictures, stating his "contract" did not provide for pictures. When I messaged him that no one came to the door to say the work was done on the day it allegedly was (who does that?? - at that point we would have asked whoever did it to get back on the roof and take pictures, and they would have gotten paid that day), he said that his worker's phone was "broken" that day. If that person had knocked (he didn't), my husband would have handed the guy HIS phone and asked him to go back up the ladder and take the pictures. We have repeatedly messaged him stating if he wants to get paid, he needs to come out and actually give some CUSTOMER SERVICE by giving us proof that the work was done, and then I will hand him a check. He has not responded. Addendum: Only AFTER receiving the above review and reading emails sent to his office today quoting his own contract (which specifically states at item 4 that he will "provide" photos and warranty details after the job is completed) did he bother to respond and come back. He still did not knock on the door, but my husband saw him sitting outside and approached him to ask who he was and what he was doing (he claims he met with my husband, but my husband did not recognize him). He then sat in his truck for 30 minutes and then texted that he was ready to show us pictures - but he refused to send them to us unless we agreed to sign a "non-disparagement clause" and take down this review. Not only did he not apologize for the poor customer service already provided, he was obnoxious and proceeded to argue and be incredibly disrespectful to me and my husband, shouting, attempting to bully me and not letting us finish a sentence, and repeatedly refused to just send us copies of the pictures in exchange for payment. There was no way I was going to agree to sign a "non-disparagement clause." He has earned the bad reviews he has received. He refused to send us the pictures and drove away, claiming he will take us to court. If I could give zero stars, I would. I hope you read this message, Mr. Parks. As I repeatedly tried to tell you, (although you kept interrupting and talking over me), per your own contract, when you PROVIDE us the pictures of the work you claim was done on our roof (you could have sent them from your phone in less than 30 seconds) with copies of the receipts of the shingles you purchased on our behalf, we will mail you a check. If you had not been so hostile and belligerent, you would have had it today.

I contact Mr. Parks about a concern with squirrels damaging our roof vent pipes. Mr. Parks came to…read moreour home and knew exactly what to do and within a day he was able to help us resolve the problem. Tim is a professional, knowledgeable and courteous individual ,and does what he says he is going to do, a man of his word. Great experience and a very fair price and I will be contacting Tim again when the need occurs. Thank you Mr. Parks

Extremely Disappointed - Misleading Financing and Unfair Practices…read more I would never recommend A.G.U. Roofing Company after my experience. I originally contacted them about getting a new roof and solar using the PACE financing program offered by the State of Florida. A.G.U. told me in writing that the interest rate would be 7.99%, which sounded reasonable. Based on that, I agreed to move forward. When I got the final numbers, the rate had jumped to 12.79%, far higher than what was promised. I told them that was too much and decided to do just the roof and pay cash instead. I ended up paying over $20,000 for the roof alone, which I later found out was very high compared to other estimates I received. Now, even after I've paid in full for the roof, A.G.U. is trying to charge me a $1,000 cancellation fee just because I didn't do the solar. That is completely unfair, especially since their own misleading information about the interest rate is the reason I canceled the solar in the first place. This company's sales tactics are deceptive, their pricing is excessive, and their business practices are unacceptable. Be very careful before signing anything with them. I truly regret doing business with A.G.U. Roofing.

William Leite from AGU Roofing & Solar was my contact for my concern regarding my roof. Roof had…read morebeen leaking in my formal living room. Unfortunately, I had someone repair the leak and I was denied for a new roof from my insurance company even though I was assured that there was significant hail damage. Actually, I didn't care to litigate so I am considering waiting for another weather happening and will definitely not have someone fix. Another definite is using AGU Roofing because they were very professional, the office staff went beyond to keep me informed and William kept on top of making sure that I was kept in the loop. After reading other positive reviews, I am certain I will choose the right roofing company (AGU) when the times comes!

In the process of suing them. They took advantage of a 82 year old Senior Citizen I co-own a house…read morewith. The house has a metal roof on it that never leaked. My partner hired them to apply a coating to extend the roofs life. In doing so they knocked a bathroom's venting pipe out of place. They never resealed it properly. The result was water intrusion that caused black mold to form. Over $12k in damages. My Attorney assures me that I have enough documentation to prove my case. They claim to be licensed and insured. But they didn't use their Insurance Company to cover their shoddy workmanship. They said the product was guaranteed. They didn't honor that. Very disappointed in the company. They claim to be Family owned and operated. But taking advantage of people, especially older ones, is very sad.

Unfortunately, I didnt get to use thier service because I changed my mind on a property I was going…read moreto purchase. Im leaving 5 stars because of the 9 roofing companies ive contacted, Highlevel Roofing was the only one to get back to me with an actual dollar estimate amount without pressure or asking for more personal data. Everyone wants to sell your data in this digital world, its nice to see some companies still respect customer privacy.

Great job! Very good service, they are amazing. I will recommend this company to my friends.read more

Don't call this company if you have a metal roof! Very disappointing experience. We scheduled a…read moreconsultation for a metal roof leak and sun tunnels. The representative arrived late, spent nearly two hours mostly off-topic, and promised an estimate that never came. After two weeks, I called and scheduled a follow-up. Again, they were late with no communication. When he finally arrived, we were told it would be best to replace the entire roof rather than address the leak, without any meaningful assessment or estimate. Overall, disorganized, unprofessional, and a waste of time. Not recommended if you have a metal roof and are looking for a repair.

Noland's Roofing Raymond Aviles, sales rep., has been honest and helpful. He stated hail damage to…read moremy roof and my insurance company hired their own roofing company to inspect my roof for hail damage. It was exactly as Raymond stated. He has been available for any questions and also came to house when insurance company sent inspectors for roof leaks or screen damage.

Steve and his crew at Johnson Roofing did a great job replacing my roof! Steve was able to work…read morewith a tight timeline to support my house sale. I got 3 quotes and Steve had the lowest price and he was local! Steve is familiar with Hunter's Creek so no issues complying with the HOA rules. I highly recommend Johnson Roofing if you want a smooth roof replacement!

Just had our roof replaced. Steve Johnson was responsive (text and emails answered quickly),…read morepunctual, Informative and professional. His crew was efficient and cleaned property well on completion. It was a pleasure working with Steve & I would highly recommend his company.

After the Hurricane Milton I had my roof replaced. I called a total of four companies. I was…read morelectured on how I was stupid for not turning it into my insurance company. I had heard how many of the roof companies have lawyers available to fight insurance companies so that they can charge more money so that a homeowner can recoup a portion of their deductible. That sounded like fraud to me. OCR sized up my project gave me a competitive price with a 10 year warranty on their work and the manufacturer offered a 50 year limited warranty if the roof was installed according to their specifications which it was. The crew came went right to work and with in a day and a half the roof was on and I was very satisfied. I would strongly recommend this company if you need a roof replacement or repair.

In 2018, Clermont Roofing installed my roof. In the three years since then, I have had numerous…read morecallbacks due to leaks caused by missing shingles, improper installation of shingles, and inadequate flashing. Only use this company if you are knowledgeable about roofing and able yourself to fully supervise onsite. Workers often take shortcuts that result in problems with leaks later. Though the company will respond to warranty calls, "bandaid" fixes often don't address a full remedy unless you document problems with pictures taken by professional outside inspectors. Slow leaks may take a couple years to show on the interior ceilings. Unfortunately by then, the five-year warranty may have run out.

Very sloppy work. My neighbor is getting his roof replaced and I'm finding nails, brackets, scraps…read moreall on my lawn. Stepped on a couple and injured my foot. Very disappointing. When I had my roof replaced, the roofers insisted on cleaning up daily by hand and a magnetic roller. Unfortunately infinity roofer doesn't believe me in this courtesy.

From the owner: Since 2004, Infinity Roofing & Siding has been a friendly, family-owned roofing company serving…read morehomeowners and business owners across the country. We know that the only thing worse than a leaky roof is unqualified, unprofessional, and uncaring roofers--and we've worked hard to build our reputation as the industry experts nationwide!