I usually do my own work on our family cars, but since my daughter has this car at school over an…read morehour away, I needed to find a local shop to do the work. Searching online reviews, I found Vondy's Automotive had several positive reviews. They evaluated the problem and gave me a reasonable estimate and I authorized the work to be accomplished. When they called me to let me know that the work was done, I asked if they offered a military discount. They said that they did, but they had already applied the Ball State student discount, which was the same. Although I only spoke to them over the phone, I am pleased with the work that they did and wouldn't hesitate to return in the future.

Jim and James are both phenomenal mechanics and honest as the day is long. I have huge trust in…read morethese men and will always recommend them to family and friends.

While visiting Ball State with our family, our brake light came on with an urgent message to have…read morethe brakes checked. We reached out to Shepard, who kindly fit us in before closing to inspect our brakes and ensure we were safe to drive back to Chicago. We're grateful for the flexibility and care we received.

Best service!! Always quick in request and quick to service every time. Been going there for 15…read moreyears. If you have Ball State college students, they work with scheduling. Military friendly

Piss poor company spent over $5000.00 and didn't make it 10 miles before vehicle over heated and…read morehad to have it towed back because they never drove it after they repaird it.

We brought our vehicle here needing the AC fixed! They said they "fixed" it and we paid. Still…read morewasn't working and my car was now leaking water on top of it not being fixed. They "fixed" it again and charged us AGAIN. Thankfully the water stopped leaking from my AC but the fan still wasn't fixed. We called to confront them about them charging us twice and it still not being fixed and he said "Jesus Christ what Do you want me to do I only have two mechanics and I'm backed up I have worse problems than you do right now!" Not only do we have broken down AC/fan situation but we paid them for nothing and got chewed out in the process. I would not recommend taking your vehicle here, not only will they take your money and not fix your issue but will give you horrible customer service if you call them out on it.

My alternator was going out, which as many know can be stressful and expensive. I called Adam's…read moreAuto Repair on a Wednesday after work, and in less than 24 hours my car was back up and running at a fair price. Staff was very helpful and pride themselves in efficient service with a quality repair. I won't take my car anywhere else moving forward!

My son was having issues with a tire and needed an oil change as well. He booked an appointment…read moreand they weee able to get him in the next day. The cost was economical and the service was great. They treated my college son with respect and were also honest with what was going on with his tires. Would definitely use them again and highly recommend.

They got rid of my power steering fluid cause i was an easy target. I always go to these guys for…read moreoil changes. I went recently and my steering was fine before i went. waited 1 hour 30 minutes for an oil change then when i got back in my car after spending 70$ for an oil change. I noticed that my steering felt suspiciously easy like something changed i thought they might have helped me out somehow. Then a day went by when i got back from the gym my power steering went out. Luckily i was almost home so i had to just treck it out until then. Had to fix it on my own. Safe to say don't go hear cause if your a easy target then they will get you

I had an issue with my car and brought it in. Got quoted $1000 for the fix, needed them to redo it…read morebecause the part went bad (had another fix, too, so put $2k total in the car). Then my Dad's car (same year, make and model) had the same issue, he took it to a different mechanic, and paid less than half that (with the part, too). I'm genuinely sad that happened. I've been bringing my cars to Earl's for 10 years, and now I'm not sure I will again.

Jason at Sparks was amazing to work with. Our son is a student at Ball State and needed immediate…read morecar care. Jason and the staff diagnosed the problem and completed the work within one day. They explained all of our options with no pressure. In an industry where trust could be lacking, these guys exceeded our expectations. This father from South Bend highly recommends Sparks!

Stuck in Muncie while on a trip. Got in first thing Monday morning and the mechanic found the…read moreproblem right away, fixed it right there and then and out the door. Thank you Sparks!!!!

I have no words for the incredible service I received from Pat Bowen. He made the process so easy,…read moresmooth, and with the kindest soul!!!! I recommend stoops and Pat too anyone!!! He even drove me my car to Georgia!!! My heart has been forever touched from his kindness!!! Go to stoops!!! Also former BSU STUDENT!

The promise of driving away in a nicer, newer car continues to be given only to a select few. I am…read morea REPEAT customer with REPEAT bad experiences. (yes, shame on me for returning.) I finally went in under the guise of getting all this help, new programs to help me get into a better payment, etc. I hate having my time wasted and wasting other people's time. I told them from the start there was no point in coming in but they push and push and push and promise that they have all these incentives one could qualify for in order to get top dollar for my trade (on top of being a GM Legacy potential deal as my dad worked for GM). I bought this car through a customer service repair associate (after a previous terrible experience). Previously, I was able to use my warranties as down payments. Now, Stoops has a new owner and because it isn't the "old Stoops" I could only get cash back after my trade in. I couldn't use that same cash back toward a down payment meaning my payment would still be sky high. This is ridiculous and I am highly upset. I was told my credit was fine and I could be approved but there was nothing they could do about keeping me at a better (or even the same) payment. I also had an email about $7/down. Also false advertising that they like to hit you with in order to get you inside and waste your time.

Fantastic service. I walked in and was greeted with smiles and tons of help and service. I will be…read moretaking my car there for all of my car service needs. Thank you Jim's Automotive.

This is an awesome auto shop! They sold me a nice 50cc Scooter for a good price. The guys are all…read morereally friendly, and they can help you with anything you need. I love my moped, and I'm so thankful for a place like Jim's Automotive!

Great job by Brandon. My college daughter brought her car in for engine running rough. The…read moretechnician quoted spark plug and coil pack. I elected to do all 4 plugs and coil pacts. Was then told that didn't fix everything and a fuel injector was stuck open and that caused the plug and coil pacts to go bad. Belle tire ordered the part and fixed everything. Manager Brandon called me every step as he understood I was a worried father. Don't think the rest of the staff was as friendly to my daughter though. Feel like they did everything possible to make it right and get my daughter her car back quickly but more importantly running right.

I had a few issues with my bank and ended up needing to come back several times, and every single…read morevisit the Belle Tire team was nothing but helpful and pleasant. Not once did they make me feel like an inconvenience, even with the repeat trips. Everyone I worked with was patient, understanding, and genuinely focused on making sure everything was taken care of.