I went in 2-3 days ago to get a pair of work shoes (I have Morton's neuroma) and it just wasn't the same. Before, the employees were so nice, welcoming, and most importantly, helpful. The two men who were working were doing everything expected of them (at least from what I could see) but the lady who was working (her name started with a G, I think) was one of the worst people I've had the displeasure of interacting with in a retail setting. I have been going to Clarks for many years now, and I can only surmise that the quality of customer service has gone down so drastically due to people like her being hired all throughout the company. I really hope you all get it together, as I can't find any better shoes not only for my condition, but also for the price! read more