If you've been away for a while, take a chance and come back. Let's be honest, if you came to…read moreBrowns Bridge Animal Hospital (BBAH) during the days of Dr. Vitali & Dr. Watson, and continued to come to BBAH after they left, you probably have a bitter taste in your mouth. The rotating staff, management and vets that came in after Vitali, et al, left were abysmal. Many/most of the old clients left after terrible experiences, some truly heartbreaking. We, too, left & took our dog to a vet across town, with whom we had no problems. The new vet was nice, competent, we liked him well enough, but it was inconvenient. A friendly letter to old clients announcing a new owner/vet encouraged me to @ least give BBAH one more try. I went to see Dr. Hall w/my 11 y.o lab mix and really liked him. I liked him enough to let him do a knee surgery that she needed. He recommended a less expensive, more conservative surgery due to her age, which I appreciated. He did a great job, was nice, friendly and responded well to questions. But hey, it's still an expensive surgery, so I thought maybe it was just good business for him to be nice pre/post-op and follow-up. Recently, however, my old girl developed a rapidly growing lump on her belly. I took her in, expecting the worst. Initially, he recommeded, not surprisingly, surgical removal. We talked a bit and I expressed concern about repeated anesthesia at her age. We talked about the risk/benefit and we mutually decided to take a step back and go for a "wait and see" approach. He made sure that I was comfortable monitering the growth, even though removal might be the "ideal option". If it grows, we'll remove it, if it doesn't, and its not bothering her, then we'll continue to moniter it. I now feel comfortable he's not just being nice to me (& my dog) because he's looking to do a money making surgery. He recommended the "text book" right answer (surgical removal b/c it grew rapidly), but listened to and considered my concerns and together we came up with a plan of care with which we all feel comfortable. Dr. Vitali left some huge shoes to fill, but I think I have found a vet I am really beginning to trust. I can attest to Dr. Hall's surgical skill thanks to my dog's successful knee surgery. More importantly, perhaps, I am beginning to trust him as a good, honest, thoughtful vet that genuinely cares about my dog. That, as most pet owners know, is a trait that is priceless! If you left BBAH for the same reasons most of us did, consider going back :-) I'm a new fan.

Stay far away! My…read moredog had a laceration that needed medical attention. Google shows that they are open until 1, but we called and were told that they were open until 3 today. We arrived at 12:10. The place was deserted and the employees were on their cell phones. I was told that they couldn't see my pup because they don't take patients after noon on Saturdays. We were only 10 minutes past the cutoff. Staff was on site and not busy, but still couldn't tend to my injured pup. What does that tell you about how they treat animals? If that's what they do in front of a customer, imagine what goes on behind closed doors! Run, don't walk, away from this vet clinic who clearly does not care for the well-being and health of animals.

I have been volunteering at The Humane Society of Northeast Georgia for almost three years, and it…read morehas been the most rewarding experience of my life. The staff are kind, friendly, and professional, and they truly show appreciation for our time. Those little gestures of gratitude and care mean so much and are often overlooked. The facility itself is incredibly clean, and the dogs and cats are clearly loved and exceptionally well cared for. The pups have great play areas to romp and burn off energy, and there is an excellent animal behaviorist who helps socialize the dogs and make them more adoptable. Having volunteered at another shelter in the past where appreciation was rarely expressed, the difference here is remarkable. This organization genuinely values both its animals and its volunteers. Please consider this amazing facility when looking to add a new family member, volunteer your time, or make a donation that truly makes a difference in the lives of these animals. Don't shop... ADOPT!

Came in yesterday and got my sweet baby Poobean/poobie at the shelter known as Victor the staff was…read moreso nice and helpful and made the process super easy. Told me everything I needed to know I highly recommend them!

Wow. We were just blown away by how great this past weekend went. Our girls are Covid puppies. They…read moreare the lights of our lives, our babies. We have never been apart, and they have never stayed away from home. But I had a business trip that was going to require us to travel, and we didn't have anyone that could take care of them. I had expressed this to a few people and they said, "Do you not know about Moon Doggies?" Long story short, we know now!!!! Thank goodness!!! What a game changer!!! After meeting Kelly and touring Moon Doggies, we were at least confident to give it a try and move forward with our plan. We dropped the girls off Friday. And picked them up today, Monday. Throughout their visit with her, we received photos and updates that reassured us that all was going very well! But when we saw our pups today and they were happy and content, it through us over the Moon!!! Total game changer - we feel like we have a new member of our team, and that maybe we can start to travel a bit now without the ultimate hard stop because we don't have a great place for our babies. Because now we do!!! Kelly is awesome!!! Thank you!!!!

We were staying in a place outside of Helen that did not allow dogs, so our dog stayed at…read moreMoonDoggies for two nights. One night he was not on his best behavior, and Jackie went out of her way to comfort him and ensure that he was safe. I cannot recommend this place highly enough!

A solid white pregnant cat was abandoned in our neighborhood. She is very sweet but neglected. We…read morelive in a very rural area on a dead end street that people (including UPS FEDEX Amazon) race up and down. I contacted several area vets and quoted $150-$400 not including office visit and health check up. One of the places I called was TLC shelter. They are no-kill and accepted her with only a parvovirus test and rabies shot that I got from Red Barn Vet. Desirae and Sean are fabulous! They are kind and definitely love "their" fur babies!

I adopted my best friend from here and I will be forever grateful. They treated her so well and…read morewere very welcoming when I met her. She was all ready for me to be picked up when I arrived and it was the smoothest adoption ever! They were so helpful and informative and gave me great vet recs. I know she was loved well while she was here! Thank you guys!

Very friendly. Took my shitzu his first grooming. She did amazing. I was happy I could stay and…read morewatch.

Lisa and Steve are such great people who love on our dog! Lisa is so caring and takes care of all…read moreour dog's needs. They are reasonable priced and flexible with appointments. We take our dog regularly to see Lisa! Highly recommend!

Took my dog in to be groomed today. They always take such good care of him. The owners' daughter…read moreis 9 years old and met me with a smile and "what can we do for you". They have also given me lots of fish advice . Their staff and ownership is top notch . I called and was able to get same day grooming which makes my life so much easier. We are truly blessed to have this store in Clarkesville. Makes it so much easier to "shop local".

BEWARE!!! Manager is rude, nasty and unprofessional and mean!!! Been going there for a while and…read moretoday was awful!!! I buy small mice and today the manager said it was $5 (used to be $3.50) and when I presented my card, she was rude and said they would charge me an additional $2.50 and then said I had to also buy something else. I understand charging for credit card fee but demanding I also buy something else was ridiculous. If my snake wasn't as hungry I would have walked out. She then tried to charge me for my own carry case. I questioned this practice and she was unprofessional and rude. I ended up spending more than $17. Then there was people looking at dogs and she told them to either buy a dog or get out. We're NEVER going back there!!!! Take your business elsewhere.

Very caring groomer! Only complaint I have: you drop your babies off at 8 am you do not know when…read morethey will be ready. The last time they were ready at 6 pm! No phone call or text informing us what was going on. Other than time, they are great

- I will start by saying with my first visit last week Mrs. Weaver ( hope I'm spelling correctly )…read moreis an amazing vet. We brought 1 of my 3 fur babies in last wk & informed her that all of them are experiencing extreme itching, patches, & dry scaly spots. She tested for flea ticks & mites, came back clear & she also performed a skin scrap. Prescribed her steroids & something for the infected skin. Amazing lady. I called the following wk to bring my other fur baby & called prior to my visit & asked to have the same vet we just had ( Mrs. Weaver ) I'm big on 1st faces & comfort. I was told that it will be her again. Get there & it's 2 completely different vets, NOT Mrs. Weaver at all. This specific vet ( Dr. Nunnally ) damn near seemed scared to come towards Gelato. Stood by the door until I distracted him with treats. Basically, came in asked what day did we come in with other dog, said she was going to check the paperwork & came back with medication that was given to my other dog. Literally in & out. Honestly thinking notes are kept & communication is tight, didn't think anything of it ( my babies do have allergies ) until I got home to give him meds & notice he only had steroid NOT the medication for infected skin. So I called back to ask about it, 24hrs later I'm told the vet ( Dr. Nunnally )didn't see the need to because no skin rash was present ( I'll post picture of his skin irritation that she claim he never had because she was too scared to look ) she clearly missed it because it's been going on with them for 3wks, I even had to send pictures & was told I'd have to pay for another visit when it should have been done RIGHT when we brought him & informed them that day. Hell, even the receptionist tried it saying " no she didn't miss it, in her notes she doesn't have skin irritation" like YOU WEREN'T THERE ! It truly doesn't matter atp what she did note because it was CLEARLY false. Gelato was 100x calmer than Queen was & Mrs. Weaver manage to get it done right. It doesn't matter if the revisit was $200 $50 $10 or $2 it's the fact that it wasn't done when he came in so WHY should we have to pay for her ( Dr. Nunnally ) mistake ? Everyone makes mistakes it okay, it's truly just the principal. Mrs. Weaver, however, is Heaven Sent. She gave this place a star in MY opinion. Establishment is beautiful but I'll definitely pay my money towards a vet that gives af.

Worst animal care ever experienced! tried to go in because my cat had a broken leg and high fever…read morein lots of pain and they refused to take us saying we needed an appointment but their wasn't a single car in the parking lot its 9am not a single person their besides workers just sitting around doing nothing getting paid to do nothing absolutely terrible experience only went here since i heard it would be good and cheaper then the emergency animal care but ended up just having to go back to emergency care don't waste your time trying to help your animal here because they dont care at all‍