Short staffed. Checkout process is understaffed...always pushing Lowes card but not handling…read morecustomers.

Excellent service from start to finish. Purchased a washer on Monday, it's now 8:15am on Wednesday…read moreand I have already started a load of laundry. The sales associate made the process of purchasing easy, he was knowledgeable and courteous. The delivery/installation process was one of the best I have experience. I was sent texts with updates, Hector and his helper were cautious, timely, efficient and very polite. Thumbs up all the way around.

The only problem with Harper freight is a lot of times you go there to pick up something for sale…read moreand they don't have anymore. And the prices are much better than other places and people seem to be friendly.

My husband and I were excited by the grand opening of this store. My husband belongs to the ITC,…read morewhich is some in-house club that provides special discounts. We came armed with our coupons. My husband was interested in an air compressor. We asked if the coupon covered it and the sales associate said yes it did. So we decide to buy it thinking we could get 20% off. We also go various other things. The cashier was unfriendly. She said that she didn't know how the coupon would be applied by the register (this was odd). Then she couldn't scan one item that we had a coupon for. Fine, we would skip buying it. She got huffy about voiding it. The discount would not apply to the air compressor. Apparently there was some agate type somewhere saying that it was excluded. Fine, we would still buy it, but we were told by an associate that it applied. She rudely said that she was not in charge of his training. Okay! On my way out, I said to my husband that I would never return to this store. One of the staff was very concerned about my unhappiness. He wanted me to speak to the manager, who was standing around with 3 other staff jiving in front of the store. Obviously he has more people than he needed working, so he joined them in doing nothing. He had no interest in what was going on in the store or how his cashier was behaving. I had no desire to interrupt his guy bonding or whatever he was doing. Only go to this store if you have no expectation for good customer service. We'll just mail order from Harbor Freight and purchase larger items elsewhere.

I would never go anywhere else for paint! Great service and great paint! I used someone they…read morerecommended for painting and he did the best job ever! And they save all of the colors I've used.

Professional and friendly service. I'm remodeling a house that was built in 2015. The paint came…read morefrom the Paint Bucket. They had all the original colors on file, everything went well.

One thing I forgot to mention: The hours of this place of business are pretty inconvenient. If…read moreyou arrive after work, they'll be closed. If you come on a Saturday, they're closed by noon. On Sunday, they're not open at all. When do working people go to the hardware store? Very often, at night, or on weekends. Who thought up this policy? It needs to be reconsidered.

Has everything you need, including Hilti products. HILTI hammer drills, cordless, epoxy and…read morefirestop. Fsone and HY 200 for specific applications.

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

This business also operates as J Williamson Custom Builders, Warrenton,Va. Both businesses use the…read moresame project photos and are operated by the same person. Williamson was removed from Home Advisor for faulty workmanship, failing to complete work for which they were pre-paid. As well as a long list of workmanship deficiencies on a project for which they were paid more than $100,000. Suggest being very cautious when dealing with this contractor.

From the owner: Don't hesitate to call Elite Concepts, Inc. in Warrenton, VA. We are committed to your…read moresatisfaction. Call us today.

The customer service with iDesign Granite was wonderful. JJ came out and measured the kitchen with…read morea laser. I was concerned about some of the dimensions when the drawing came back and emailed to ask about them. Nicole responded almost instantly and had the drafter check his drawing. He didn't have any concerns, so JJ came back out and measured with me with a tape measure. I'd misunderstood some details of the drawing, but JJ wasn't impatient or angry. He insisted that it was much better to double check if I had a concern. The installation team came out a week later with our BEAUTIFUL Brazilian soapstone countertops. They encountered a problem, though. Our cabinets weren't level. At all. They attempted to shim the countertops, but the gap was going to be too big. JJ came out and looked it over and offered to take the countertops back to the shop or store them at my house while we leveled the cabinets. I called him the next day to tell him that the cabinets were level now and they came out on a Saturday and installed the countertops. Even with us being kind of a problem customer (not rude, just had installation issues), the entire team was kind and accommodating. At first I thought JJ was the measurement guy. He was unassuming, kind to explain, and patient. Turns out he owns the company! Talk about setting an example.

I love the way my granite looks and the installers were efficient and neat, but they broke a drain…read morereturn pipe at my bar sink INSIDE the wall. The drain plumbing was detached from the countertops when they removed the old counter, so they must have stepped on it or otherwise hit it. They did not tell me that they broke the pipe while they were here and I am now having to pay my plumber 2.5 times the amount I should have had to pay to get the plumbing back in order.