After my experience today, I will sadly never buy from this business again. As a loyal customer for…read moreseveral years, I am extremely disheartened and hurt to have been treated so rudely today. My husband ordered a flower arrangement online that looked like our wedding flowers for our big anniversary (10 years together). A florist called to let him know that they did not have some of the exact flowers shown in the bouquet that he ordered. When he called them back after work the florist told him they would still give us a similar arrangement that would look nice. The flowers that were delivered to us were not similar whatsoever, missing white and lavender flowers, as well as eucalyptus and seeded eucalyptus. I can't attach a photo, but they were pink, orange, and bright purple. Instead of being told that our order wasn't possible, we were told that they already "made something nice" for us. My husband said that was okay as long as the bouquet would look similar to the one online. When the bouquet arrived, we truly thought the wrong one was delivered to our home. We called to sort out the issue and were told that we did receive the right bouquet, that this was similar to what we ordered, but actually more expensive. We asked to return the flowers for a refund since the flowers we received were nothing like what was wanted. I mean, when you spend $100 on flowers/delivery, you want to be happy with them! We don't spend that kind of money on flowers for something I don't like! Greg, the Culpeper manager, was extremely rude. He refused to give us a refund, insisted it was our fault, told me that I "should be grateful to get a more expensive arrangement", and finally agreed to give a refund for the incorrect bouquet, but said "you will be flagged to never buy from our stores again" and that I will have a "1 star rating in the national flower system, being marked as someone who will complain" so it will be difficult for me to order from other stores. I am baffled. Myself and my family have bought from the Elkton store for years, dating back to when they first opened. WOW! That's all I can say. On a positive note, the Elkton manager was understanding, apologetic, and in agreeable with my frustrations, for which I am thankful. She thanked us for complaining so that the wrongs could be made right and gave us a discount card for future orders. After being yelled over on the phone and my wonderful day dampened, at least I got my money back from the Culpeper store. Word to the wise, DO NOT order online and/or from the Culpeper location (online orders go to Culpeper). We have ordered via phone/in person from Elkton many times, including for our anniversary every year, without these issues.

I was drawn in by all the beautiful glazed pots sitting outside. I spent almost an hour pondering…read moreover which one to choose bc there were so many beautiful colors and designs, prices were good too. When I went inside I was greeted by a lovely lady who recommended the glass solar hot air balloons for the garden. I was skeptical, but she showed me a video on her phone, and I had to get one of those too. Wow! It's absolutely stunning! The pot is gorgeous too! Thank you so much!

Botanical Dwellings! Another small business shop my daughter brought me too, today. I wanted to buy…read morethe whole store. It was amazing! Beautiful plants, terrariums and brightly colored ceramic pots. So many things to look at. I loved the ceramic snakes holding the air plants. Super cool. I loved the giant wreath they made! Took up more than just the storefront window. It was beautiful! Homemade candles, I believe they were. My daughter said they offer plant care and craft classes, also, terrarium workshops! Wow. I bought a very heavy marble candlestick. Great peice for my fireplace mantle.

What a charming shop! For the longest time, I didn't go in because I'm not big on houseplants (I…read moretend to kill them plus I have cats that would just eat them). But they don't just have plants! They have cocktail glasses and cookbooks and scent sprays and just so many other wonderful gifts that are beautifully displayed. It's a wonderful shop and the service was great! But if you do love plants they have a great selection and many types of planters to put them in. I think they have a little bit for everyone!

I've been using County Farm Service for my horse hay, feed, & supplies for over 12 years now & have…read morenever been disappointed. They also helped me out with some impromptu snow plowing during our last big blizzard. Friendly "go out of their way" service & quality products. Their Montana Alfalfa is out of this world for horses - leafy, but still fibrous, & TOTALLY weed-free. And if there's a problem, they make it right immediately. Terrific folks.

I called County Farm Service (CFS) to spray our trees for tent caterpillars. CFS sent a…read morerepresentative, Kenny, to look at the property and provide an estimate. I decided to also have him do a perimeter spray. Kenny said that our neighbors across the street would also need to spray, since their trees had caterpillars. I talked to my Home Owners Association and to my neighbor and arranged to have the spraying of the two properties on the same day. Kenny said that for some of the trees, he would not be able to use his truck but would have to carry the spray down the hill to the site because of the steepness of the hill. He did not give us a written estimate, but that is not unusual in this rural area. I arranged to take off work to supervise the spraying. The weather report for that morning said that there was a high likelihood of rain, and the skies had dark rainclouds. I called Kenny, who insisted that it was fine to spray. I refused. There was a substantial rainstorm an hour later. If Kenny had sprayed, it would have been wasted effort. We arranged the spraying for the next day. However, Kenny did not knock on the door or let me know that he was at the house, although I had told him via phone that I was there and my car was in the driveway. I watched some of the spraying from the windows and deck, specifically the spraying around the house. He told me he had already sprayed the trees. I asked if he had finished spraying the neighbor's trees. He then told me that the trees actually belonged to a different absentee neighbor who probably was not going to spray. I asked him why he hadn't told me that before he started work, since I probably would have cancelled the order. He repeated said that the trees did not need to be sprayed--that they always "come back." I asked him why--if the trees did not need to be sprayed--he had done the spraying and charged me for the work. Since he said he had done the spraying, I went ahead and paid him the $350 we had agreed upon. However, as he left, I noticed that there were no footprints or tire tracks going down to the trees with the tent caterpillars. I called Kenny and asked him about this. He admitted that he had NOT sprayed these trees--the whole purpose for my calling County Farm Services! He said the ground was too wet to get his truck down to the trees (although in the estimate, he said he was going to carry the pesticide because it was too steep for the truck). I asked him if he was going to come back to finish the job. He said yes. I called County Farm Services and talked with the branch manager, Don, who said he would look into the situation. I followed up with an email outlining the situation. I had not heard back by Monday mid-morning, so I cancelled the check and sent an email to Don saying that I would be happy to pay the full amount as soon as the work was completed. I asked him to schedule a new appointment to have someone come out and complete the spraying. Having another appointment to complete the work means that I or my husband must stay home from work. It is a considerable inconvenience.

I moved to VA 9 years ago into a house with a grade challenged yard. Luckily, I found AB Kearns…read more I love to garden and adding natural landscape & hardscape elements with dry creeks and the necessary rock french drains to coax the runoff along. The AB Kearns staff are always generous with their time and knowledge, which make my DIY projects possible. Their expertise has helped me complete the hardscape at my own pace as the landscape fills in. The ladies are great! AB Kearns also supplies to contractors, so there is a wide product selection. Their deliveries are quick with courteous drivers and pricing is always fair. AB Kearns is an asset to all of us who like to play in the yard and get our hands dirty. Cat C

Excellent customer service and availability of products. Gravel delivery and natural stoneread more

Good Earth Flowers provided beautiful and affordable flower arrangements for our Northern Virginia…read morewedding! Tammy was incredibly easy to work with and really listened to our needs. She honored our budget, perfectly fit our color scheme/vibe and even included thistles in honor of our cat Thistle which really showed she listened and cared about us. If you want amazing flower arrangements at a reasonable cost, I would highly recommend Good Earth Flowers.

The owner was wonderful! She helped me with a last minute need. I will go back, no doubt!read more

id avoid doing business here. They dont stock any parts ever so order them on your own.read more

My SCAG walk-behind needed service in the middle of the season when I was least able to be without…read moreit. Jordan in the service department took good care of me, arranged for pickup, babysat my mower, got it covered by warranty, and got it back to me ASAP. The driver accidentally delivered it to the wrong house. It took me ten minutes to find it and retrieve it from my neighbor, but Jordan was so mortified they comped my pickup & delivery fee.