1. Banks Floors & Decor

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Culpeper, VA

Banks Floors & Decor

5.0 (1 review)
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1 year ago

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Genesis Construction Group - Contact us today for an estimate!

Genesis Construction Group

(22 reviews)

We hired Genesis to completely install a new shower for our father who had a stroke. The shower…read morethey did was beautiful and is exactly what was need. We hired them again to do some painting, convert an attic into a closet/office, and build a deck. Pete was the gentleman who did most of the work. Except for the deck. He was wonderful and became part of the family. They worked with our schedule and kept in touch with us for all steps of the project. Thank you Mark, Michelle, Alex, and most of all Pete for all you did to make our home beautiful and efficient for our father's health needs. Cathy

As a first time and last time customer of Genesis, if I could make this review for this company a 0…read morestar I would. Online reviews from google show their good side but you have to read further back and on other sites to find the, true colors, poor reviews. Genesis responded to my inquiry for a basement finishing job ( framing, electrical, plumbing, drywall to paint ready, install a full bath, 1 office and 1 bedroom and completion with ready to paint drywall and no flooring). Work was set to begin in April 2025 but was 3 weeks late due to Genesis being behind on 2 other jobs as I was told. My wife and I were told MANY TIMES, this job was going to be done before our first son was to arrive end of May 2025 but the job was not completed with paint ready drywall with the until September 2025. I was accompanied by Mark for the final walkthrough before any work was scheduled to begin and we adjusted a few items. Later I found out that the changes were only written in his notepad and were not known about until a month later when the bathroom shower (that was changed for the contractor to supply). I had to spend $2k spontaneously to purchase a shower insert that still took 2 weeks to arrive and blamed for the delay. I was later asked for more money after giving them 1/2 deposit of total job with not even full framing done due to the delay " I caused". The subcontractors this company uses are subpar, very dirty, unprofessional, lack any care for the homes that are not their own. They used my homes facilities, pissed all over the floors multiple times, left construction debris, trash, and cigarette buts all over my lawn which killed sections of my yard not to mention the amount of times we cleaned up the street of debris left by everyone over and over. Before what was supposed to be the "final inspection" I was again sent repeated invoices for a job that was not completed. The framers got defensive once confronted about their work when there was issues present. I doubt if they did repairs to their own homes the job would be right the first time. Many times repairs had to be redone including the cutting for an egress window that had to be pulled out and recut/ framed 3 times from my homes foundation due to either being too small or not framed/ installed right. No dust mitigation was done and my houses smoke alarms were going off and the people are asking my wife how to turn them off. The barely any English speaking crew asked my wife how the window had to be installed like they were clueless as to how they just pulled the window out again. Bathroom was mis-framed, a column was supposed to be in a wall but is not, We asked for some type of dust/ dirt mitigation (expecting that regardless there would be some due to the work done) but there was none done and only a sheet of plastic put up after repeatedly telling them to do something. Debris was left all over my basement while work was done and the first inspector said this was a disaster of a job site. Once my son was born I found out my house failed what was supposed to be the "final inspection" and I was again sent repeated invoices for a job that was not completed. Genesis is quick to request money for work that isn't completed. I have supplies that I can not return due to their delays, a basement that still requires more work after they stated they were done, additional damages to my home that were not compensated for. The owner never responded to any of my messages, the project manager was apologetic and just repeated it'll be 2 weeks, as my house was his first basement job. I waited 2 weeks with no response from the owner and they put a lean on the house that was removed after much back and forth about compensation and final payment. What was promised as a 3-4 week job, per the owner, took 5 months, more of my own money lost on continuous repairs and supplies unused and unreturnable, a home that is not still not able to be done after my son turned 7 months due to their mistakes, lack of communication, poor planning. My home was never a priority but a filler job. I found posts about Genesis dropping what they had going on todo other work for someone getting their house ready to sell. There is many more issues that I can't list here. I personally regret reaching out to their company if I really knew how they treated really treat their customers.

Tony Romero's Floors

Tony Romero's Floors

(4 reviews)

Orlando is the owner, he quoted a fair price to sand and re-stain our wood floors. He and his crew…read morewere very professional and capable. I liked that the owner was personally present much of the time. I talked to a few of his crew and it is obvious that they have a good bit of experience working with wood floors. We are very happy with the finished product. These next comments don't relate to Tony's Floors... but you might find them helpful. We were not prepared for the smell. In retrospect, I wish we had booked a hotel room for about four nights. The house was a mess with sawdust everywhere. Orlando did a good job of taping up plastic and wrapping chandeliers and lights, but over time, some of that tape gave away and opened up. Then the smell of the stain and polyurethane is overwhelming. We stayed in our room, put towels under the door and opened with windows... but not pleasant. Then be prepared, you cannot walk on floors for several days. We were able to build a bridge using a ladder and a 2 x 12 board, but we got lucky. So prepare ahead of time, take everything you will need and book a hotel room. Finally, be ready to clean even after Orlando and crew complete their clean. They did a good job, but no way to easily remove the dust in every area. It's the reality. At the end, our floors look great and it was worth it, but it's not a simple, easy project.

Orlando and his team just finished refinishing the oak floors in our home. They have done an…read moreabsolutely meticulous job from start to finish, repairing damage to the point that it's not visible at all. The flooring, which is likely as old as our 1970 house, looks brand new. Beautiful craftsmanship, reasonable and reliable, I would not hesitate to recommend Tony Romero's Floors to anyone looking to install or repair/refinish wood floors.

Banks Floors & Decor - flooring - Updated October 2026

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