Amazing customer service! Very clean accommodations. Lovely private beach and pool! Thank you…read moreParadise in Hawaii team!

We stayed at one of their beach front properties and it was absolutely amazing. The view and…read morelocation of our home was perfect -- full view of the ocean from our backyard and central to most areas around the island. The home itself was very clean and they provided everything we needed: towels, sunscreen, beach mat, washer, dryer, detergent, local snacks, anything you needed was most likely provided in the house. The home had tons of space for our family of 5 and was one of the few properties with an extended backyard overlooking the ocean. The rental also came with beach club passes that were amazing. The club beach was clean, beautiful, and provided chairs and cabanas for members as well as having access to a private restaurant and bar on the beach. The hosts were very accommodating and helpful whenever we had questions regarding the property. We would 100% stay here again the next time we visit the island!

I trust Lava Rock Realty for managing my property. Timely, efficient, great value and dedicated to…read moreprotecting our investment property on the Big Island - Waikoloa area. I've had a few nightmare property mangers, saw the reviews for Lava Rock and read-through the negative postings and was inspired by Lava Rock's management & professionalism. They have reputable resources and the local experience to assist our tenants and us-on another island property owners.

Written from absentee landlord's perspective. The Best…read moreProperty Manager that I have used on the Big Island of Hawaii. Ask them for my contact. I'll chat with you on the phone if you have questions. But you promise not to give them so much business that they can't keep up. I've used Coldwell Banker Property Management, Clark Property Management, Resident Rentals, and a couple others that I've forgotten the names of and I've spoken to many other managers. This is not about vacation rentals. Regular long term rentals.

If you are a renter looking to rent, these people will require an invasion of your privacy,…read moredemanding all your personal and banking information to make a determination of your eligibility. They will treat you condescendingly and callously and are likely to disqualify you for any blemish you may have acquired on your credit. If you meet their standards, they will pester and badger you constantly while you rent and will jump on every opportunity to charge you extra fees and fines. If you are an owner, these ladies have very little understanding of what makes a good tenant or doesn't. They also are completely physically unable to actually do any work on properties themselves or save you money on repairs by knowing what needs to be done and how to do it. They will charge top dollar for their services and return very little value. They will also turn away renter after renter when your property is vacant and burn away your entire profit margin and more while they pore through the results of their credit checks. Old, cantankerous and out of touch is my assessment of them. The rental market will be better off when they finally retire.

Please be aware of what you are getting yourself into when you rent from this company. I am in…read moreshock of what they have done to me and others. It really frustrates me that this company is still in business after they have continuously ripped off people and tricked them out of their money. If you get caught in there trap make sure you take pictures, and document everything. This company has figured out a way to take advantage of a lot of people. Don't be fooled by their nice demeanor at first, in then end you will learn it was all a front, and they are not after helping you out, but in fact hurting you. Your options are limited here in Waimea, as this is a small town, but the more people that boycott this disgusting company the better. Beware!!! If I could give negative stars I would have, this company doesn't deserve anything.

My wife and I recently purchased a home in Waikoloa with the help of Kelly Wakayama of Summit to…read moreSea Realty. As a licensed real estate agent in Washington and Oregon I recognize great agents, and Kelly is one of the best. Her competence and attention to detail led to the successful closing of a very difficult transaction. She always kept our interests as her top priority and was also fun to be around. She is a refreshing contrast to most agents who are focused mainly on the commission. For her, the commission is the reward for a job well done!

I have used Boundless Hawaii for 2 years to manage my condo in the Mauna Kea resort, Waiulaula…read moreJ202. I am in the condo now on vacations and to add new bedding. I found my condo immaculate, freshly cleaned carpets and all the amenities in place. No repairs were needed, so I spent my time enjoying the perfect weather in Hawaii. I will continue to use Boundless Hawaii and find Nick to be delightful to work with, he returns calls very quickly.

A company that kept most of our deposit after I had professionals scrub the house from literally…read moretop to bottom, and they didn't even return enough of my deposit to pay the cleaners. They blamed damage on us that was there from previous tenants, and I have pictures and emails to prove it that they repeatedly ignore. The owner of the house CHERYL is putting it up for sale and wants the money to fix her unlivable house full of termites that they would not do anything about. This company is just helping her keep what is ours. During our walk through it was even discussed how a door was damaged when we moved in and they charged us $463 for a closet door!!! I have pictures showing a bathroom drawer when we moved in with used floss, roaches, and hair. Termite poop on our bathroom counter, black mold in the washing machine I tried to scrub. Broken kitchen tile when we moved in. We left the house cleaner than We received it. Lived with a house full of termites that they would not deal with. Boundless said one thing at my walk through and then charged for things never mentioned and damage from before we moved in.

We just finished the sale of a property in Leilani Estates. Jared Gates and his team at Big Island…read moreHomes & Land handled everything for us and all was seamless from start to finish. In addition I would like to say that simply meeting Jared was a great experience and I'm going to miss being in touch with him from time to time. If you are looking to buy or sell on the Big Island eastside we would not hesitate a second to recommend Big Island, in fact you would be doing yourself a disservice if you didn't at least talk to them when deciding who to represent you. Tons of Aloha & Mahalo to Big Island Homes and Land!

Big Island repped me in a purchase of a home on the Big Island in 2019. My experience was…read morehassle-free and I will return to them for any future real estate services I might need -- buying or selling. I cannot recommend the folks at Big Island highly enough. I worked with Suzanne Paulsen, who is a God-send. She is both a consummate professional and a trustworthy confidant. She understood exactly what I was looking for and did not waste my time showing me homes that were not right. She anticipated my needs through the whole process, and always had my best interests at heart. I was continuously impressed by how well Suzanne knows the real estate market on the Big Island and how well connected she is. I highly, highly recommend anybody thinking of buying or selling property on the Big Island to call Suzanne at Big Island. It'll be the smartest move you'll ever make. She will be in your corner 100%! Just an incredible person, filled with Aloha!