We've had a great experience with this property management company. They were proactive in helping…read moreus find a nice unit at a very reasonable rent, which made the move-in process smooth and stress-free. When we brought up that the washer and dryer needed replacing, they acted quickly and had brand-new appliances installed without delay. They also replaced a ceiling fan promptly, showing that they take maintenance requests seriously and care about tenant comfort. Overall, I appreciate their responsiveness and professionalism. It's refreshing to work with a management team that truly values their tenants and keeps the property well-maintained. Highly recommend Blake & Stephanie Kessner and the Knutson team!

We use Knutson & Associates as our property management company and have been very pleased so far…read more(little over 1 year). Communication is always fantastic and they are willing to listen to our crazy requests. We have ZERO complaints from our customers regarding the service they've gotten from Knutson & Associates. Our rep Valerie is the BEST! The short term rental business can be tricky which makes having a great partner like Knutson & Associates so important. THANK YOU and MAHALO!!! Look up our place on the Knutson & Associates website, 407 Kona Ali'i

Phil from Resident Rentals Inc is incredibly unprofessional and rude. I set up a showing on the…read morephone with him for a rental property in Kona. Phil was nice on the phone and set up an appointment for the next day at 1pm. When my family and I came the next day to view the property there was no sign of Phil and he didn't answer his phone all day! Just left us hanging... it's been 24 hours now past the appointment and still no call back from Phil or anyone at the real estate office. What a joke this place is. Tenants beware!

Great to work with as a renter. Fair price. Fixed any issues quickly, beautiful home, Phil is very…read moreresponsible and nice person, great app to use to pay rent, property always looked beautiful by the landscapers.

We stayed at the Kona White Sands location. Had an amazing view of Magic Sands beach and was able…read moreto hear the ocean from sun up to sun down. It not only is decorated beautifully, it is well taken care of and has everything you could need. We are a tall couple (both over 6') appreciated the high shower head so we are not doing a backbend to rinse out our hair and water pressure is A+. Even though there is no air conditioning keeping doors open and the fans going it was comfortable. We had an issue with the tv, it just quit working. I messaged with Dani and we tried a few things that didn't work. And the next day while we were out they replaced the tv. What great service! We felt the price was very fair for the quality and ocean views. Would definitely stay here again.

Great service, excellent communication in Finding the Perfect fit! Kudos to all the employees!read more

What people need to realize is that this company is small compared to the other property manager…read morecompanies. I have talked and worked with other companies and did not have the same kind of experience. Mary Love Realty agents always answered my calls, I didn't need to leave messages or voicemails for someone to call me back. The application process what easy to navigate and if I had questions, I could call them and someone was always helpful. I don't understand the other reviews, after signing a lease with Mary Love Realty, it very explicitly states what this company does and what is expected. Is it their fault people dont read something before signing? They also give copies of everything that was signed so you ALSO can go back and reread. Just because you don't read something or break the rules or anything, doesn't mean the blame is purely on them. I think they're great!

Mary Love Realty has managed our condo since we purchased it in 2010, and we are very happy with…read moretheir service. Andrea and her staff are always responsive, and with their help, we have been able to keep our condo continuously rented with a minimum of downtime between tenants. Several years ago, we had a tenant who started to become late in their payments. We were in regular communication with the Mary Love staff about the worsening situation and eventually decided to evict the tenant when their rent became a month past due, beyond what the security deposit would cover. A staff member presented an offer to the tenant, that we had discussed and agreed to, which was to forgive the past due rent in exchange for the tenant moving out the next weekend. The offer was presented to the tenant in a professional and respectful manner. The tenant accepted the offer, moved out that weekend, and we went forward with a new tenant almost immediately. We were very thankful that we didn't have to resort to legal action. I noticed complaints in several other reviews about security deposits being kept. We have never kept anyone's security deposit, except for the situation described above. We have worked with Mary Love Realty to keep our condo immaculately maintained, including replacing most of the appliances, installing vinyl plank flooring, painting, and, remodeling both bathrooms, and other upgrades. They have solicited quotes on our behalf and provided access to the condo for the workers. We are delighted with the service provided by Mary Love Realty and highly recommend them!

We were hoping to find a condo for our parttime living on Hawaii Island and renting it out the rest…read moreof the time. Jim was great and we would highly recomment him to you as a buyer's agent. He's knowledgeable, agreeable, has more information that we even knew we needed. We were delighted to have met him and you will be too.

MR Dahlberg rented me a garage space that was illlegal to rent at his own house at Kona Hills…read moreEstates. He was in violation with his own HOA. He was a harassing person. He is shady. I am going to sue him in small claims court.

Not worth a star..Lehua Property is the worst agency in Kona. They rented out a unit that was…read morefilthy dirty and full of mold and mildew. The dishes was full of dust, sticky film and old food particles. One of there agent Kelly forces you to sign contracts under pressure. You are given the keys and to guess what key belongs you on your own. No clue of WiFi passwords, mailbox, HOA office for registering yourself and worst of never seems to have her story straight. Kelly lies about everything if you get her as your agent from Lehua properties I suggest you ask for the owner of the company instead.

Lehua was not true to their promises and had exceptionally slow service when it came to repairs: in…read morean unbearably hot rental unit, my AC was broken most of the 9 month stay @ their property. When I moved in the manager of Lehua promised me a carport parking spot, then a month later I was kicked out of my spot into the hot sun of Alii drive and my car was ruined by sun & bird poo. When I moved out. they charged me for things that either were already there or due to normal wear and tear. When I moved in, they did not give me a key to the downstairs door until I asked them multiple times. The owners son came onto the property without notice or permission, apparently to check if the key worked, so as a single woman all of a sudden there was a man unlocking my door. He also was verbally abusive to me. Both unnerving & illegal. Although Kona rental market is tight, you'll do much better using another company & steering clear of Lehua.

It beyond my comprehension as to how a property management company can be so bad. So many mistakes,…read moreso unprofessional, very unresponsive, low level of competence, and terrible customer service. They do bare minimum and they charge plenty. Over the years our condo has had a parade of Hawaiiana managers come through because Hawaiiana's Kona office cannot seem to hold on to good people. And it's easy to see why.

They are very one-sided, and if you're not on their @friends with the president of the condo" they…read morewon't give you the time of day, we have. a president who only comes ! 2-3 times a year and causes havoc. She has volunteered herself as president for over 10 years. Her husband counted the votes with another wife of a candidate. Hawaiians site managers are afraid of her and do what ever she says. Pretty sad as I thought the HOA is here to help all the owners, not just the president. Several other homeowners and talked to, said it's not worth getting the raft of her or getting on her bad side, so they just stay out of it.

Great food & staff Always save room for dessert…read more The hostess is so sweet & the wait is worth it!

my experience has been awful and expensive. they bill me but don't tell me why last time they…read moreturned it over to their attorney and it cost me better than twice as much. this tenant has lived there for over 15 years and they are coming after him. he is both mentally and physically disabled. they barge in his house or try to send the managers friend to inspect. they want him out. Mita is the property manager she saw him try to throw away a garbage bag full of litter and trash he broke the bag. she came after him to clean it up because she said it was dangerous to humans and animals he had to clean it up with his hands. she could have gotten maintenance but wanted him to do it. there's lots more

They are the best we have ever had. We have been coming to Hawaii for many years now, but we have…read morenever met a company that will go out of the way to help you as this company. They seem to know everyone on the Island they can connect you with. We are very happy with the Condo they found us, just what we wanted and more in a great location.

I would never rent from this company again. Communication is very poor through VRBO and their main…read morephone number. I had asked to cancel my VRBO the day after I found out my Brother in law's funeral service was the day we were supposed to check in. I had to have VRBO contact the host so I get a response from their initial email to accommodate me in another property. Lit took them more than 30 days (after my stay at another property) to refund me the initial payment sans VRBO fee and insurance fee. Multiple texts, phone calls, and VRBO messages- it shouldn't be this hard to contact a host. They added stress to us who just lost a loved one.

The Kona Beach Bungalow is a luxurious-ocean front family friendly place located in the heart of…read moreKona, just 20 minutes from the airport. Our host Jill was very helpful, she gave us great recommendations on where to eat and what to do on the island. This place has everything you and your family will need, all you have to do is pack your luggage and buy your tickets. We are definitely looking forward to stay here again. Thanks a lot for everything we had an amazing time.

Absolutely fabulous experience ! We were 17, and had a blast. The property is excellent and the…read moreservice wonderful !