tl;dr JD is truly an incredible real estate agent. He's detail-oriented, patient, extremely…read moreresponsive, and really knows his stuff, especially the Westside, very well. Would highly recommend and would definitely engage him again if we have any other real estate needs come up. Long version: My fiancé and I were looking for homes on the Westside and had spent 3 months by ourselves looking at open houses. We were ready to find an agent to work with us. After a bumpy experience with an agent who sold my NorCal home (project management was not his strength, and he wasn't detail-oriented at all), I resolved we needed to find a great real estate agent for our home purchase in SoCal. We we ended up phone screening 3 agents and also interviewed them in person, each for 1-2 hours. JD really stood out - from our conversations with him it was clear he knew the area well, was extremely detail-oriented and wasn't bothered at all by our numerous detailed questions, and he made it clear he was responsive and available a lot of the time, including after normal work hours. That was huge for us as we both work full time so we needed someone who could work with us in the evenings. We are so so glad we went with JD. He was extremely patient and responsive throughout the time we worked with him. He emailed us listings immediately after we signed the contract with him and we picked out 4-5 homes to check out during open houses on the next Sunday. Unexpectedly, we fell in love with one right away (after seeing homes for 3 months we knew what we wanted right away). The next day, Monday, JD was extremely patient as my fiancé and I debated if we wanted to put an offer down and if so, how soon - we were waiting on the sale of the other home to get the funds we needed. He gave us great advice and that we shouldn't be scared to put an offer down if it truly felt like the one, and we might as well try so we have no regrets, even with a contingent offer. Just a note about contingent offers - it's nearly impossible to get a contingent offer accepted in the current LA home market (we were warned of this by the multiple agents we interviewed when we mentioned we had to wait on a sale to get funds). That night at 9pm after we had some time to talk through the decision with our families, we made our decision to go ahead. JD patiently made himself available, and we worked on the contingent offer and got it out right around midnight. (THANK YOU JD FOR BEING SO FLEXIBLE WITH YOUR TIME!!). JD helped us navigate the offer process really well and even though two other higher offers came in, the seller took ours! Part of that was thanks to JD's stellar reputation in the housing market here - the listing agent had had a great experience with JD previously and knew he brought good clients who would make the sale as hassle-free as possible. So, the lesson here is go with a reputable agent that other agents in the area know and will want to work with. JD is one of those :) Throughout all steps of the process JD was clear in telling us what we could expect/what was coming next and extremely responsive (typical email response time was immediate to within a few hours). Would highly recommend JD and we plan to work with him again if we have further LA real estate needs in the future!

My absolutely Most Favorite Realtor! He totally deserves the MFR award!…read more I have been condo shopping for the past 2 months on the west side... JD has been more than helpful. Since I am staying in a decent place that is 7 minutes (including traffic + traffic light) away from work right now, I am really not trying too hard to look for a place. However, JD has been super patient with me. From my random desire to get a one bedroom and expanded the scope to a 2 bedroom, JD made sure every place we see has parking spot ( Josie's #2 Priority), nice bathroom, awesome closet... and most importantly located within 10 minutes away from my work!!!! JD is friendly, funny and just fantastic to go condo shopping with. He is honest, knowledgeable, and often give good suggestions. He would remind me on things I have absolutely not thought about. Absolutely detail - oriented! While I still haven't made up my mind yet, I am getting really really close on deciding on a place. Choices choices... life is full of choices. It's tough enough to choose your future home, don't spend more time to choose your agent. JD is your man!

Absolute garbage experience. My son and his friends rented a house in Willington. The place was a…read moredisaster. Margaret (Director of Property Management) was completely unresponsive to multiple requests to repair appliances and multiple other issues. She also failed to return the security deposit in a timely fashion. I would never use this company again, nor would I recommend it.

Concerned about a 20 plus year Hispanic employee who is also a renter at one of ALTA housings below…read moremarket / low income properties. They are actually HUD section 8 tenants. But they are being evicted Thru the actions of their white female property manager. Yes there are Always two sides to a conflict but in this situation between the employees wife and the property manager - it has been blown out of proportion and ALTA management failed to act earlier. So now it appears they feel they must evict the family rather than address and solve any disagreements. Poor oversight managment is the problem not being addressed and glossed over from my viewpoint. So be careful

Thank you David and LaNise, You are a great team -…read moreefficient, helpful, always cheerful. Best selling experience I have ever had! Real Pros! Frank Lutz.

Everything went well with this escrow company. Be sure you work with Cindy. She is adorable,…read moreefficient cheery and well-informed. She has such a sweet manner. I was getting irritated over something the loan officer did and I guess I had a sour look on my face. Cindy looked at me with her bright cheery smile and said, "Should I get you a cookie?" Everything was timely and they performed perfectly. Of course I also had the best realtor on the planet, Robin Dahlstrom. Having a great agent and a great escrow company really makes a difference.

Elizardo (Eli) was a true pleasure to work with. Eli is extremely responsible, diligent, and…read moreresponsive. First, our family is truly pleased with the $ amount that Eli was able to negotiate for the sale of our home. I say home because this property had been in our family for 50 years. Eli understood this situation and was able to find a legitimate buyer within a few days after posting our property for sale. He expertly navigated his social media tools to assist in the sale of our property. Secondly, he kept us in the know at all times. There were NO surprises and we appreciated this. And finally, his demeanor was always energetic, positive, and above all, honest! We truly valued his assistance and we do recommend his services for those of you that will be in that market to purchase or sell real estate! Warm regards, Leo C.

I used Eli Carrera to purchase and refinance my home. Eli is extremely experienced, patient, and…read moreHIGHLY professional. He understands how stressful the process could be for the customer. He is empathetic and takes his time to explain all aspects of the process to ensure his customers are well-informed and content. I absolutely recommend Eli Carrera.

Michael really protected our interests. He guided us away from two bad deals and helped us buy our…read moredream home 6 months later in West Hollywood. We came in 50k under asking price and appraisal value. Our bank hmade some major last minute changes but Michael pushed back hard on them, and helped us secure additional credits from them. I believe he was a mortgage broker in the past do he really knows his stuff. Very useful for us since we are first time buyers. We will continue to work with Michael on future deals. His knowledge, network, integrity and honesty are terrific. Plus he made the experience exciting and less stressful than we were expecting it to be.

There are two Michaels that work with this company. This review is of our experience working with…read moreMichael Ferguson. I had to review because Yelp's positive reviews of The Loft Exchange are what got us involved with this company in the first place. We purchased a loft through Loft Exchange and worked with Michael Ferguson. He was thorough in showing us the loft and was very knowledgeable about the neighborhood. The rest of the experience we had working with him was not as positive. Throughout the entire transaction he asked us for guidance in areas he was supposed to be the expert in. His negotiating skills were nonexistent, we had to ask and remind him to hit deadlines, documents were sent incorrectly multiple times, any contacts he set us up with (for loans, inspection reports etc) were unreliable and inefficient. We got a beautiful loft out of the deal, but the entire process was painful.

Monica Trepany is an absolute delight. She's smart, sophisticated, incredibly patient, and…read moreextremely responsive. Highly recommend working with her on on either side of the transaction.

I can't say enough about Monica and Paul with regard to how they helped my fledgling business find…read morea leased office space over ten years ago. We had special needs for a front office and a rear warehouse, and Paul found us exactly what we were looking for, in a convenient and coveted location in Culver City at a reasonable price. My firm has remained here ever since and we've continued to work with Paul and Monica on finding us opportunities for potential pieces of real state for purchase. Paul is professional and unendingly gracious as he has ferried me to many property inspections throughout the years. I would recommend Playa without hesitation.

DISHONEST. FRAUDULENT. UNPROFESSIONAL. UNETHICAL. INCOMPETENT…read more I had contacted Hermosa Property Management for a unit posted for rent on Zillow. We loved the place and everything seemed fine at first. My husband and I agreed to put in an application. This is where things took a major turn. Lorraine demanded documentation that is far above and beyond what any property management would ever ask for. My husband and I own property, and she demanded for us to send her our tenants confidential information. I looped in my property manager, who is a licensed broker, and she refused to accept anything other than what SHE wanted to accept by putting the burden on "upper management." There is no upper management, she just says this to get what she wants. Not legal. She also demanded the deposit to be paid via Venmo. Why Venmo? So shady. However, I loved the place and reluctantly sent it via Zelle. When it came to getting a receipt, she all the sudden needed to go to the dentist and couldn't send it. So at this point she has all of our info, personal docs, and $2,900 of our money and we have nothing. Just text messages and a prayer. The following day we are wondering why she hadn't received a verification of employment through my husband's employer yet. Well, we found out she didn't know how to download a PDF and didn't know what an Authorization to Release information form was. This is required for employers to provide employment information. She was so quick to invasively take our money, personal information, sensitive documentation, but is not professional enough to attach the necessary form? Then try to blame the employer? We have this ALL documented. We even got my husband's supervisor involved to prove Lorraine was at fault. ALL IN EMAIL! Furthermore, Lorraine had APPROVED our application with a higher deposit (lower credit score than 700), but after one week of back and forth stress and threats of losing our deposit (over her incompetence), I did some research, and I started to ask her questions. Who's the owner of Hermosa PM? What's your broker license? Who do YOU report to? How do you not know how to attach a PDF document? Why do you text only and not send anything by email? Why do you only use Venmo? She instantly refunded our deposit and wished us luck on our home search. Wow! I must have struck a nerve and was onto her scheme because she didn't like being asked any questions. Lorraine considers herself just a property manager of Hermosa Property Manager but does not know a thing about legalities and running a property management business. There is no broker license on the website. No official forms. Everything is done by phone call or text, but demands every personal document that could transition into identify theft. I have begun the process of reporting her to Urban Housing and Development and working with legal counsel because she discriminated against us by denying our application due to her incompetence and shady business. Not to mention, our personal information is now being intensely monitored because of how shady Lorraine is. Do not give her your personal information, there's something NOT right here. Let our experience deter you from renting from Hermosa Property Management, an untrustworthy entity. We see clearly now Lorraine is gone.

Hi Mr Craig, I am a…read morepotential tenant who wants to talk to someone in your management about my situation. I brought this request to Lorraine, the property manager. Her tone and texts left me feeling vulnerable and helpless. It's a cruel world. She refused to bring my situation to upper management or owner. I just left this message , hoping someone would contact me.

Look no further, Colin is the agent you want to work with.  I bought my first house using an online…read moreagent and thought that I would l never use a "real" agent again.  Then I met Colin.  Colin was amazing to work with: responsive, honest, and he worked harder to find us our home than anyone else.  He showed us more off-market/non-listed properties than anyone else and really knew our target neighborhood well. Colin was with us every step of the way during escrow.  Navigating through everything during coivd-19 was challenging, but he helped make it more manageable and we couldn't imagine doing it with anyone else.   Now that we're settled into our new place, I actually miss talking with him on an almost daily basis :)  I actually consider him a friend and wouldn't hesitate recommending him to any of my family and friends.

We originally met Colin at an open house we attended while just casually looking for a new home. We…read morewere in no particular rush to buy, but met with Colin to lay out our wish list for our next house. He was very patient and helpful, sending us listings he thought we might be interested in without being pushy. After several months, we ultimately we found a house we really liked that ended up being a fairly tough negotiation to say the least. I am entirely convinced that Colin's persistence on our behalf during the whole process is why we got the house, for what we feel is a good and fair price. Colin is extremely responsive (be it day, night, or on the weekend), enthusiastic, and a pleasure to work with! Can't wait to move into our new home!