I just wrote a long and heartfelt review then Yelp failed to post it. As annoying as that is, Grant, Amber and team deserve the accolades so here I am. This will only be my second review ever. They're exceptional. They fight to achieve your goals and it never feels like a struggle, they're on your team through and through. In 2018 I said I'd refer them to friends and family and we did -- they were all tremendously pleased and just as successful as we were and are. Thanks Grant and Amber! We'll see you again in a few months when it's time to refinance again, LOL! read more

As first time home buyers, the process from beginning to end can seem daunting. Luckily for us we were introduced to Grant and his team! Grant was so thoughtful and diligent throughout the entire process and we closed on our new home feeling confident and supported. I can't recommend Grant and his team enough. ESPECIALLY if you're a first time buyer looking for additional insights and clear direction. Finding an attentive and patient partner is so important and we were lucky to have had the additional support. Thank you Grant!! read more

Grant and Amber are the best loan officers I have ever worked with. When I first put an offer in on my house, the listing agent immediately contracted Grant. It turns out Grant has been in the business so long that most folks in the south bay know him. Grant was able to vouch for me and I won the bid against a whole cash offer because with Grant as my loan officer I was as good as a whole cash offer. When it came time to originate the loan they were on top of what I needed and got us closed on time. Pretty amazing given how much documents are needed nowadays. I have worked with several different loan officers and Grant and Amber were really the best! I will definitely use them for my next purchase or refinance. read more

Grant and Amber were fantastic in helping us with purchasing our first home in LA. Even many months before I started the home buying process, Grant met with me and walked me through the entire buying process and what that would look like. He's very knowledgeable in the space and gave us great advice, and was able to find us an excellent rate in this high rate environment. They definitely made the journey smooth and seamless and we are so happy to have had them as our lender! read more

Grant is an outstanding loan broker! No one better. He's been doing my residential loans and refi's for over 25 years and I've always been extremely pleased with the results. He's got me the lowest rates every time! His deep knowledge and experience are the difference! Grant's superstar team of Amber, Sara, Tammy & Sarena are incredibly focused, great at what they do and are easy to work! I wouldn't hesitate to recommend Grant at Cross Country Mortgage for any of your mortgage needs. read more

A+ experience every time! I've worked with Grant and Amber on several transactions, both for myself and my clients. They've helped me navigate some challenging situations and they've always pulled through and gotten it done. They are always my go-to team. They've definitely earned my trust and my business for life. read more

Grant and his team did an excellent job with our loan and helped us secure a great rate. They were efficient and very responsive to my questions and concerns. Will definitely work with him again in the future. Highly recommend. read more

Grant was very easy to work with, and kept me informed on the status of my loan throughout the entire process, which took place during the holiday season. We were able to close a couple days early in time for me to take a long-planned vacation-- whew! He did a great job shopping around for the best rate he could find for me, given the high rates inherent in the market at this time. Give him a call! I'm sure you'll be happy. read more

Grant is top notch! Highly recommend him for any and all loan related needs. He has a great team!

Undeniably one of the great loan brokers in the country, not just prize winning for generating the most loans, but caring and thorough and determined to see the job through top completion. I love working with Grant this is the third time he has helped our family out and done really good job. read more

Grant Norris - A house in the hills successfully refinanced - Mortgage Lenders Near Me - El Segundo, California

Because I wanted to work with a professional who is truly one of the best in the industry, I called Grant In order to refinance. He and his staff Kept us apprised of the loan status along the way and successfully got our refinance done as promised on-time and as promised in spite of the beginning of the COVID- 19 Pandemic lock down. Thank you Grant, Amber and any others in the office who tirelessly helped us from start to finish. Yay! read more

I purchased 2 houses, and Grant helped me both deal. He and his team ( Amber, Brooke, and Sara) worked very hard and so fast, that I got a loan. They are very professional and also warmhearted people. I think I was very lucky to find them. I highly recommend Grant and his team. read more

Grant has helped us with our loan and refinances multiple times. I also work with Grant with my clients in Real Estate to get them qualified. I can't tell you how many loans I have done with Grant but I can tell you not one has fallen out. Grant goes the extra mile to make things work for his clients. Give him a try, you won't be disappointed. read more

Grant assisted my clients in obtaining a loan for their new home in the Santa Ynez Valley. The deal presented numerous challenges and Grant saved the day. His communication skills standout, he was always quick to respond and adapt to the fluid situation. His reassurance and support put our clients at ease when they needed it most. I will recommend Grant to future clients. It's so important in the home buying process to have a team member that has a proven track record of getting it done. Coupled with this, Grant offered exceptional customer service along the way. Thanks Grant for all your help, it was a pleasure to work with you! We have very satisfied clients which is what it's all about. read more

This is my 2nd mortgage transaction with Grant, and my first one was 21 years ago. There is a reason why I went back to him for my new home loan. He is an absolute gentleman and his word is his bond. He is always available for your questions and any issues arising from the realtor side. I sincerely recommend Grant and Amber for any mortgage business be it new home purchase or refinance. He is one of the best in a very competitive business. I will work with him again and again. 5 Star review!!!! read more

I found both Grant and Amber (his senior loan officer) extremely helpful and professional in the process of buying my first home. Grant spent at least an hour on the phone throughout multiple calls answering the tons of questions I had and explaining the buying process to me. He was super patient throughout everything. Amber too was incredibly helpful, answered the tons of questions that I had about paperwork, insurance, basically anything under the sun. Very glad to have had the opportunity to work with them on my loan and extremely happy with the interest rate I was able to lock into! read more

I truly enjoyed working with Grant and his team. Grant came highly recommended by my RE broker. I am a first time home buyer and I felt every step was thoroughly explained to me. I thought the process would be difficult and Grant and team made it quite easy. Their availability, response time, and sense of urgency was very impressive especially in such a competitive market. read more

After 3 yrs of searching for a home we finally found one and out of the entire process working with Amber Roberts who I believe is Grants Senior Loan Associate was THE MOST difficult. There was absolutely no communication from her and she assumed everything. Grant left on vacation and completely fell off the face of the earth. He never once checked in with us during the loan process. Once he got back on a MONDAY he didn't call me until I sent him an email stating how upset I was and then he called me on THURSDAY! During our loan process, 1. Amber failed to communicate that ALL the money we saved wouldn't be able to be used towards our down payment because they were cash deposits. When I asked her how much $$$ she kept repeating herself and completely avoiding the question. Until finally after getting really upset she sends me an email the next day. 2. Once we got that email we realized that we had to use funds from our business... which threw us completely off because She assumed it would be OK to completely deplete our business account without even telling us. We received an email 2 days before we had to wire our funds! 3. She told my realtor she was going to put our loan on hold without even consulting with us because she misunderstood my realtor. He was asking if we could Transfer funds so we don't have to deplete our business account! Since again she did not answer the question my realtor suggested he consult with another lender to find out if it would be ok to transfer our funds! She immediately got defensive and threaten to put our loan on hold without even consulting with us! 4. Neither grant nor amber contacted us to let us know our loan has funded! We heard from our realtor. Super rude throughout the entire process. Never picked up her phone. I always had to email and wouldn't get a response for at least 3-5 hours or sometimes a call the next day! I'm amazed at how everything was handled! We CHOSE them and all of these issues could have been avoided with better communication! I'm really disappointed on how it was all handled.. purchasing a home is stressful enough and they made it SO MUCH MORE stressful! It's too bad they didn't even try for rectify the situation. I wouldn't recommend them to anyone. read more

I highly recommend Grant Norris and RPM Mortgage. I purchased my first home with Grant back in 2003 and was very happy to use him again in 2021 for my new home. Grant and his team were consistently available for any and all questions that came up during my purchase process. Most importantly, Grant met all of my home purchase deadlines and ensured that the loan was funded on time. Once again, I highly recommend Grant! read more

Grant was instrumental in the purchase of our first home! We had many questions, and he was always available. His team was very professional and responsive. In this most competitive market, he was able to get us advanced approval and allowed a short escrow, which made us competitive even with cash buyers. We highly recommend Grant and his team!! read more

Grant is a very special professional....knowledgeable, experienced, incredibly competent and truly caring! He is accessible and attentive and makes great use of his well honed skill sets! He has deep relationships across the industry and has zero hesitation about using them for his clients' benefit! Grant has an awesome team surrounding and supporting him on all aspects of a financing transaction! They are detailed and highly professional and ensure that the process is smooth and seamless! I recommend Grant wholeheartedly and look forward to working with him over and over again whenever I am seeking financing! read more

Awesome service with a streamlined process. Thanks for taking such good care of us, Grant!!!

I had Grant do my original mortgage when I first bought my condo in Torrance and recently he just did my refinance. Both times I've had a very smooth process with minimal issues. The first time was a little more intensive because it was my first time buying a home. Grant has been very helpful and open and available to taking my calls and questions since I know very little about mortgages. I appreciate both his and Amber's work on my recent refinance. They are efficient and being able to do most of the paperwork electronically is great. I highly recommend Grant! read more

Grant Norris and his team at RPM were amazing during the purchase of my new home! We have worked with countless lenders in the past and Grant is the ultimate professional. We worked through many challenges with our loan. My husband and I are self-employed, therefore our approval process was not at all straightforward. I would highly recommend Grant for your future home loan needs! read more

We recently completed a mortgage through Grant's team on our new home in Hermosa Beach. Throughout our 18 month home search, Grant and Amber were patient, flexible and always responsive as we presented offers and conditions evolved. When we finally found the right property and went into escrow, Grant worked with us to find a creative way to navigate our new mortgage while still selling our previous home. I really appreciated Grant's tenacity and being able to talk through any aspect of financing with him as a trusted and knowledgeable professional. read more

Since my experience with Grant was so great when he took care of my home loan last year I decided to work with him on a refinance. I'm even happier now than the first time we worked together. He is truly one of the best in the business. As expected, he kept me in the loop on status throughout the entire process, and working with his team to provide all necessary information/documents was a breeze. He always made himself available to answer any questions and explain where we were at in the process. When it was all said and done, Grant got me in a better loan program than I was previously in, and saved me a significant amount on my monthly mortgage payments! I can't recommend him strongly enough to anyone looking to purchase or refinance, you will not be disappointed! read more

As a first-time homebuyer, I had no idea of what to expect. My agent suggested getting pre-approved. I called Grant, he answered my questions, then gave me an overview of the process and emailed me a link where I was able to fill out the needed info and upload docs. It was surprisingly easy. We had the pre-approval faster than expected. Once we found the home we loved, Grant and his team worked with my agent. Process was smooth, very fast. Grant and his team were always available to answer my questions. I'm really happy with the outcome. Highly recommend and looking forward to working with you, Grant, on the next one! read more

Grant & his team were nothing short of amazing. They really went above and beyond to: 1. Get my clients the best rate at a higher amount than other lenders 2. Explain the process to my clients 3. Work with escrow to get the loan to fund given several obstacles and a time crunch I highly recommend grant! Looking forward to working with you on future deals read more

Way back about 12 years ago I looked at my variable mortgage and decided to attempt to get into a fixed product. Grant helped me do that which meant that when the crisis came I was able to ride it out. Then cut to 2012 when I closed my business. I was left with considerable debt and no way to pay it off unless I tapped the equity in my house. I reached out to Grant who yearly attempted to do the impossible for the next 5 years, get me a refi with enough cash out to pay off all my debts. Do you know what it's like to plead over and over for another try? Not easy. But Grant and Amber had so much compassion for me. Over the years they did so much work trying and never making me feel like I was wasting their time. Finally this year we were able to do it. I got into a loan with enough of a lower interest rate that I was able to pay off my debts and end up with the same monthly payment I had before! Seriously, Grant and Amber changed my life and treated me with respect and grace. I'm a customer for life. read more

I have had 3 opportunities to work with Grant, Amber and the staff. They are very efficient, and client-focused. The fact that I have returned to them each time I have needed finance/re-finance business is a sure testament to their level of service. I am grateful for such an exceptional team of professionals and highly recommend them. read more

Grant is a miracle worker. During the most difficult of circumstances (pandemic, economic upheaval and distracted clients), he managed to ensure that our refinance was a success. Throughout our work together, Grant and his team managed to take care of all of our needs and respond to all of our questions. With Grant at the helm, we feel taken care of and set up for financial success. Thank you! read more

Grant Norris and RPM Mortgage, and his team including Amber Roberts and Brooke Tital have done an outstanding job assisting us with a number of refinancings going back to 2012. Grant is very creative in structuring financings and won't stop until he has found a deal that makes sense. And then he and his team really go into gear and get the job done even in tough markets. We can't say enough good things about their outstanding and highly professional service to us over almost ten years. read more

I've worked with Grant for many years, on multiple types of loans. He knows how to deal with many different banks and the various rules. I'm glad to have someone that has been in the industry for a long time in my corner. A home is your most important asset and needs a proven professional to guide you. Diana T. read more

We worked a couple times with Grant and Amber and I'm looking forward to working with them again!

This is the second time I have dealt with Grant and Amber from RPM for my mortgage needs. They have been phenomenal and quick to respond to my many questions. as well as being very knowledgeable and professional. I would highly recommend their services to anyone who is in need of or thinking about any mortgage services. read more

Grant Norris and the RPM Team have been the trusted broker on now our fourth mortgage or refinance. They are highly experienced professionals who are wonderful to work with. We will continue to use RPM in the future and highly recommend them to you. read more

From the moment we met Grant he was the consummate professional. So reliable, and timely with any and all questions we had during our home loan process. We feel he completely had our best interests at heart. He's helped us with two home purchases to date, and we will surely contact him again in the future with any home loan needs. If you want someone who really knows this business, Grant is your guy! read more

Grant's client care and investor management skills were on clear display during a crucial effort to save a large purchase transaction for an A+ referral client. Under great time pressure to perform, he shepherded our file through all phases of underwriting and ultimately satisfied his investor's evolving demands. My client successfully acquired their dream home because of Grant's tireless and expert efforts. In sum, when others fell short, Grant came through. read more

Grant, Amber and the team are great. They helped us with our original mortgage a few years ago and a refinance recently. Having moved to the US from Canada, mortgages are done very differently here (Grant has put up with all my belly aching about the differences :) ). Grant walked us through everything and Amber consistently followed up when we forgot something or just didn't realize we hadn't provided all of the information. Excellent follow through and follow up. Great team, would definitely recommend. read more

I've worked with Grant for over 15 years. If you're wondering is Grant professional? Is he timely and will he follow up? Does he know his business? Will he get me a good deal? The answer is yes to all. Over and again, he and his staff will keep you up to date, help you make decisions that are best for you and your family. I can't recommend him highly enough. You won't be disappointed, and once you work with him you will be (like me) a customer for life. read more