I took out a 1 year policy for a job with no intention of renewing. I made it clear that I was for this job and I would not be renewing. Like another photographer, all of a sudden after not re-signing I get this bogus collections notice claiming I owe them money. I tried to let them know I am about to go out of business and if they could work with me. With a smile I was told NO. Really? If you need insurance for your business, I am THRILLED with the service, rates and coverage from Howard Burkholz (801) 451-888 read more

Using them only because you need 1 million plus in coverage for most pro-video projects. Then came along Covid-19. So I receive a Conditional Renewal saying that I have to give up ALL Coverage that involved Pathogens. That would include, infections from cuts, flu, cold, covid-19, mold, spores and just about everything! Instead of freaking out. How about offering additional coverage at a discounted price. This other way what else am I going to do? DUH! Mind you I have never made a claim to anyone at any time. So why am I so ticked. When I called them a lady answered with an accent so bad. I had almost no idea what she was saying to me! Then when I asked to start the cancellation process. She said only (1) person could cancel it. AND! She was always on the phone. AND! She would call me back at her discretion. AND! No matter how many times I called. She was always on the phone. REALLY! This kind of service is NOT SERVICE! It is a blockade against me getting my own money back. Gave them money for years, and Years, and YEARS! This is my thanks? read more

Unfortunately my experience with TCP wasn't a good one. I was deceived by my TCP agent who stated that in the event of a claim, I would be reimbursed for the stated value on the scheduled items list. Turns out that during the event of a claim, they do not replace goods at the stated value, but at the current lowest possible price they can find on the market for the claimed item. On top of that, they did not tell me that I need to update my equipment list with the current market value each year, resulting in overstating the insured amount each year which ultimately led to paying a higher premium. Very deceiving and do not recommend. read more

If you're a bigger production company, TCP is probably a great fit. If you're a small company go with someone else. I have a small production company and felt like I was subsidizing larger company's plans. I was with them for 3-4 years and only pulled 2-3 COI a year. But they require a $350 yearly fee for ECerts. When I inquired about lowering this cost because of so few COI I was told "This includes unlimited certs and allows us to keep premiums low to pay off claims ourselves. And you agreed to it initially" No empathy towards my small business trying to keep costs down, it felt like I was being told to shut up and pay up. Over the years I paid $1400 for a few COI a year, that's ridiculous. It seemed like I was just subsidizing TCP bottom line as insurance brokers typically only make 10% on a premium. Not to mention that when I switched plans my premiums went down almost 50% for the exact same coverage. Not sure how their paying claims themselves vs filing claims was saving me any money vs helping them build their business. Insurance always feels like a gamble, I'm much happier with a local broker and different insurer than I was with TCP. I feel I'm getting more for my money, which when you run a small business is a HUGE deal. read more

Excellent, Friendly, and Expedited service! Great for all production COI needs.

TCP has been my company, Gear 6 Production's, insurance carrier for the past 3 years. They.....are.....outstanding. The customer service is instantaneous, and you get a live, helpful and credible person on the line immediately. A actual person...can you believe it? When you work in fast paced world of filmmaking, you need a solid foundation when it comes to protecting your precious equipment, crew and clients. TCP is my company's bedrock. They give us options with a variety of different policies...from equipment protection, issuing immediate certs online, to workers comp...from yearly policies or shoot by shoot coverage. A special shout out to Amanda, who recently handled a fast turn around in our policy! Thank you, Amanda. You're a lightning fast Dynamo. read more

I am so happy I switched back to TPC for my insurance needs. I carry a lot of insurance policies, so it was no small task to evaluate . Jeannie and Miguel took the time to review all of my policies and got me a refund for $350.00 dollars in fees that I was overcharged over the last 3 years from my other broker. I can't speak highly enough of the great service I have received. If they say they are going to call you back, they do. They keep the clients best interest in mind. I will be referring all my family and friends to them!! Jeannie and Miguel are the best! read more

This company is extremely helpful and quick to respond, there for you. Barbara was especially great in communication and time efficiency.

Nicole Trombly is very rude. She does not explain things in a systematic manner and she expects people to understand the first time around. After she explained it correctly; how I am on the policy but not on the insurance card and I am covered under the policy; I had a question regarding that and she immediately screamed asking me to let her finish first. I refused because I did have a question and I should be given the opportunity to ask questions in between a long explanation that has many components and not be patrionized by her! That is a basic rule of good communication to talk to eachother back and forth. She continued to scream as I asked her for the owners email address to complain. I have been told this company was losing a lot of clients and now I know why. I would not do business with them if I were you. Their customer service is a ZERO on a scale of ZERO to TEN. read more

I have been using TCP for over 7 years and they are incredible. They are the best insurance agent for photographers and cover what photographers actually need! I have made a few claims over the years and it has been a breeze. They are always there to answer the random question (like am I covered on a shoot if my kayak flips into the water with my gear, and the answer is YES.) Highly recommend. read more

We have been with TCP for over 20 years. All the staffs are very very helpful and respond quickly with inquiries, especially Miguel Reynaga who is very efficient, helpful and knowledgeable. Both thumbs up! read more

I came to Tom Pickard by way of one of my photography teachers, when I was on the hunt for photography insurance. As someone that does not fluently speak the language of insurance, finding new insurance was daunting for me. However, everyone at Tom Pickard was incredibly generous and helpful with their insight and feedback. Cyndi in particular kindly spoke to me a number of times as I pummeled her with questions, and she answered all of them patiently until I felt I had what I needed. I highly recommend working with these folks! read more

Tom C. Pickard Insurance has been our broker for the past 3 years and they're wonderful to work with! The entire office staff is always professional and they're very prompt when issuing certificates of insurance to our clients. We currently have film production, photography, and commercial auto policies with TCP. I highly recommend Miguel Reynaga for your all your commercial auto insurance needs. We operate a very unconventional business and no other broker was willing to locate us policy. But Miguel was up to the challenged. He worked really hard and successfully located us a commercial auto policy from an outstanding carrier and for a great rate!! We're very grateful for his great customer service and hard work. I HIGHLY recommend working with Miguel and TCP. read more

Professionally we have used Tom C Pickard to insure our photography business and equipment for years and they are always prompt with any changes, updates or requests. Recently they asked if they could provide us a quote to put all of our personal insurance under one "roof" along with our business policy. Changing insurance can be an unpleasant lengthy process and I was a bit reluctant. But, Miguel at Tom C Pickard made the entire process so easy and best of all for us, we did it all electronically and by email, no lengthy phone calls. They provided us savings on both our auto and renters policies, actually lowering our deductible for the auto in the end too. This was the easiest transition in insurance I have ever experienced! read more

I would highly recommend all my friends and family to obtain their services through TCP. The customer service with Miguel Reynaga is not only exceptional...it is as good as it gets. I have never written a review on Yelp before, but I was compelled to complete one since Miguel, one of the agents there provided me with instant, anytime you needed service. When I switched insurance to Mercury, Miguel made the process seamless. With my past insurance co, it was almost impossible to get someone on the phone to discuss matters when issues arised. Not in this case; Miguel provided me with his phone number to make sure that if and when questions needed to be answered and/or issues needed to be resolved, he was there every step of the way to assist me. He is friendly, positive, and committed to taking time to insure his client feels comfortable and satisfied. Great job! read more