They are prompt, professional and know their stuff. I had work done on my sump pump and it was not…read morean easy job and they were great!

Very disappointed, they put in a new AC in May 2025 and it already has a bad leak that they either…read moredidn't find when they were here in September and it was not doing well in the heat, and they just put some extra refrigerant in it, but a few weeks later another AC provider found a bad leak, and it is not charging at all. Unless they make this right, I am going to leave this bad review on.

Wife was worried about radon and wanted a lid on the sump, instead of trying to figure it out…read moremyself I hired True Plumbing. Initial quote was for $510 to retrofit a lid and replace the two older check valve's. This price is with me purchasing both the lid and check valves ($110). So I was expecting to spend approximately $620 to get this job done. The first appointment they replaced the check valves and told me the lid I bought (I bought two different sized lids) wouldn't work. They told my wife we needed a 19 inch lid. Charged $244 for that visit and work. I bought a new lid and called them out again. The lid also doesn't work and my wife tells them to just install it, which I acknowledge she shouldn't have done. There was also a copper line that was plumbed in so out of plumb I'm actually surprised it was left like that. Lastly I was charged an additional $466 for this second visit. So I'm out of pocket approximately $830 (including the $110 I spent on parts) for a job I believe was poorly done. I let the point of contact know I wasn't happy with the work done and he said he stands by their work.

Ron and his crew were professional from the beginning! Ron was generous with his advisement as a…read moreplumber. He installed two smart toilets in a short amount of time, didn't leave a mess and even offered to return and make the toilet battery case look more aesthetic. Prices are fair and communication is excellent!

I cannot praise this company enough. My water heater died on a Saturday afternoon. The typical…read morecompany that I would have called couldn't come until Tuesday. My basement also happened to have flooded and laundry needed to be done. The kids needed showers. Hot water was needed. I called and left a message and received a call back nearly instantly. He talked me through the process and timeline. The quote was far less than what I would have paid elsewhere. He showed up ASAP. The replacement went exactly the way he said and took no longer than the time that was estimated. There were no added fees, just the rate I was quoted. He was incredibly friendly and was very patient with my dogs I cannot recommend them enough.

We came to visit my dad, and found a big leak under his sink that had to have been happening for…read moremonths. A friend recommended Aspire, and I was able to get ahold of someone almost immediately, text with photos of the issue, and get recommendations for immediate next steps. They were out the next day to help manage what turned out to be an ancient disposal, and gave good advice about the options. They were communicative, and back again later in the week to install a few new faucets to finalize things, and I was just so happy with how quick, communicative, and thoughtful they were, especially in dealing with me primarily but also allowing my father, who is in his 80s, to drive as much of the decision making as possible. It's hard to find service like that, and I wish we could bring Aspire back to our home on the west coast with us, especially since we're now dealing with our own plumbing issues at a much greater cost. Grateful for their work, their value, and their integrity!

After trying multiple companies prior to working with Summers, the contrast in quality was night…read moreand day. Unlike every other company in the Bloomington-Normal area, they never try to upsell you or fabricate findings just to make a sale. I also appreciated that they respect boundaries--there are no pesky follow-up calls from managers trying to badger you after you've already said no. Summers is truly genuine, cares about their customers, and treats you like family. Plus, their technicians are excellent. I have two HVAC units and a split unit, and the price is unbeatable with the quality of service. To stress again, they will not bother you for sales or services you do not need.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Tyler was outstanding with texting and phone conversations!…read more Gage came and did the job. His work was outstanding, I was very pleased!

From the owner: Vogelsang Plumbing is a third generation owned plumbing company who has been in business for over…read more70 years. They are known for quality water heater installs and repair, new construction plumbing, sump pump repair & installs and being family-oriented.

You don't think about how important your plumbing is until it doesn't work…read more Aaron and his team came out and did a fairly large project for us which involved tearing out our entire sewer line and replacing it. The project went very smoothly given the age of our house and a few obstacles that presented themselves along the way. Their whole staff was very patient as I asked an enormous amount of questions. I highly recommend Mr. Rooter for small or large jobs. They gave me a free estimate for the work, showed up when they said they would, followed through with quality work, and at the end I paid the amount we agreed upon.

Absolutely horrible service. Had to take the day off work for an agreed 10a-12p appointment time…read more The technician did not show up until 2:45pm after multiple attempts from my husband to contact the company for an update. The technician was unable to clear the blockage, left at 4pm on a Friday, and assured us that his supervisor would be coming to fix it between 5p-7p same night. We were completely ghosted by this company, nobody ever came and nobody contacted us EVER. We cannot use our toilets, showers, do laundry - nothing or the sewer backs up into our home. My husband continued to call the "call center" for an update and they rescheduled to today (Saturday 8/29) from 9a-11a. Once again, we have been ghosted by the technician and company in general. The "call center" claimed they had nobody else we could talk to and no solution for us - just that our appointment slot was moved to 1p-3p today even though nobody communicated that with us. It is now 3pm and no technician has arrived and the "call center" gave us no solution. The "call center" claims they have no manager or anyone to escalate the issue to even though this is an emergency. This company sure didn't have a problem taking our money when we paid ahead for the supervisor to come out with the camera to look for blockage though!! Absolutely unreal lack of customer service and will NEVER be using this company in the future!!!!

Our toliet in our upstairs bathroom started to leak, and within 24 hours of calling they were able…read moreto show up and got it taken care of very quickly, and great work. I am grateful for everyone at classic expecially Tim. They are all great professionals that i will recommend to anyone within their servicing areas for any of my friends needs. They also were contracted with our remodel a few years ago and the great job they did then is why I returned to them now. I will return again in the future.

Our AC went out and Classic Plumbing was here within 2 days to replace our whole system for us…read more They put in a new AC and furnace and were done by lunch. Cannot recommend them highly enough!!

Called for service. The plumber called early to confirm and was supposed to be here at 10am or…read morethere about. At 1pm I called the guy that was supposed to do the work on his cell phone to see when he was going to be here. Had to leave a message. He never called back and never showed up. We called the office at 4pm after waiting for 6 hours. We were told the plumber they assigned was not going to get here. Unless we had called we never would have known what happened. The guy said I had an attitude problem and hung up on us. No more Kirby Plumbing. We have used them before but no more. Extremely unprofessional!

Great and reliable service. Technician was on time, nice to work with, and worked quickly.read more

They did our kitchen reno and the drains were leaking. They replaced our sumo pump battery and TOOK…read moreALL DAY. I swear that guy Darren was on his phone just racking up hourly. I was pissed when my contractor said that it should take 2 hours tops. Dude charged us for SIX HOURS!!!!!! Never again.

The web site says "For a FREE estimate on commercial or residential plumbing services call Halfar…read morePlumbing at 217-359-7762 today." In reality, I was charged $55 for an estimate. When I questioned that I was told "not all jobs qualify for the free estimate" but Shannon, the office manager, never explained that on the phone when I set up the appointment. It took the plumber longer to write up the useless invoice for the estimate then it took him to asses my situation. Both the office manager and the general manager refused to answer my email complaint. I will not use a service that lies and suggest anyone needing a plumber shop elsewhere--or at least don't expect the advertised free estimate.