Their staff is constantly late coming back from lunch, they leave for lunch early all the time, and…read morethey take forever to send results to doctors. Poorly managed location. Update: it's now 2pm and they're an hour late coming back from lunch. I've been here for over an hour, wasting MY lunch break. I'm on my way to their competitor for my medical needs, and I will never use Quest again. So unprofessional.

Employee YYJ was extremely unprofessional to me and other people, elderly, that I didn't even know…read more Was in there for a hour and her matter of fact attitude is not suited for this profession, anywhere for that matter. Instead of being empathetic she got loud and almost physical. I will look further into her superiors etc. Will go to a farther location to avoid and suggest you and yours do as well. If not , good luck!

Tech was "busy" on her computer when I asked where to put my urine sample. An iritated head nod…read more direction -somewhere- was deemed sufficient for an answer. I sat in the chair waiting for her to finish up when my phone dinged with an incoming text. As I was expecting a message from my electrician, I took a quick peek. Apparently, this was cause for the tech to move on to the next person. In all I was there an extra half hour because of this tech with a chip on her shoulder. Go elsewhere unless you like being treated without consideration.

The customer service was appalling. I went for a drug screening as a part of a complete physical…read morefor employment. The woman at the desk wasn't friendly at all and the way they had me take the test was almost as if I was an inmate In jail. An explanation would have been nice. It was a very degrading experience. I would advise them to develop some people skills. I would not recommend this facility.

So far pleasant experience with staff. Waiting room is small with limited seating due to the amount…read moreof people that visits them. They have e-checkin available onsite. No entertainment such as TV at waiting room. Clean restroom and smells neutral. Accepts debit/credit. See images for reference

I would 100% recommend this location. I was hesitant to go without an appointment (I have been…read morethere before WITH an appointment) but the wait time was extremely reasonable and I had exceptional care from start to finish. The type of care provided was great, efficient, and professional. These ladies know what they're doing!

Easy to schedule appt. Little wait to be seen and great phlebotomists. Pain free experience.read more

My experience at Summit Health Lab in Florhham Park NJ has been excellent. The receptionist,…read more Kerri, is phenomenally good at what she does. As I have waited for tests in the reception area, I have been deeply impressed with the way she deals with phone calls. She is so considerate of the person on the other end of the call without losing track of the people waiting to have a test done. When she got off the phone earlier today as I was waiting to be called in for a blood test, I. turned to the woman sitting next to me and asked her, "Have you ever heard a receptionist be more concerned than she is with people whose calls she is receiving? and she replied, "I was thinking the same thing myself." If you ever give an "employee of the year award," I hope you will put her at the top of your list for consideration. Sincerely, Pam Hasegawa 29 Hill St. Morristown NJ 07960 201-400-6714

Had to return a twenty four hour urine sample and the Oak Tree Quest would not take my sign in even…read morethough it was not 12:00 on Saturday. Fortunately the Quest off of Rt. 1 was gracious enough to help even though it was close to twelve (closing). I believe Quest should explain their procedure better and need more empathy for clients.

Ms Lisa assisted with my labs & thanks to he skillful talent it was a breeze! The care Lisa…read moreprovided was reassuring & appreciated.

When I first started coming here, I always took the last appointment of the day to avoid crowds. I…read morerecently came for blood work, midday, for the first time, and was pleasantly surprised. After making an appointment online the day before, I showed up and the waiting room was full. I was quickly called in, serviced, and on my way home within 15 minutes. If this continues, I will definitely be back.

I had a 9 am appointment and I was out by 9:08 am. The person was so good drawing my blood, I…read moredidn't even feel it! I recommend this place! With an appointment, I was seen at my time while 4 people who was there before me waited.

There is nothing great about getting a head scan. But the receptionist here made my welcome so easy…read morethat I was relaxed immediately upon laughing with her. The lobby is spacious and very clean. The tech was friendly and knowledgeable. The MRA machine is out dated and to be upgraded in the near future. But like myself old is still good, functional, and gets the job down right.

Their web page says they take "Walk-in X-ray" appointments. It does not say that you need a…read morereferring Dr. I drove over there to be rejected at the counter.