We took our little Luna over here this morning and were thrilled. Yes, it doesn't look like the…read moreprofessional incredible spot that others have, but that's because she does one dog at a time and very cheap! Ours was 32 bucks today, and was a job well done. Not only was she attentive to the dogs needs, she was quick in getting back to us and helpful in getting her in and out. Sure, it's not Petsmart, but it's a personal touch with one on one detail and quality. I'll take that any day of the week and my wallet even thanked me. This my friends is a diamond in the rough, and if your sick of the big guys you need to check it out! We will definitely be coming back

Absolutely amazing and very talented! I have been taking my Maltese here for almost 10 years. Even…read morewith difficult/matted hair, she always comes back looking beautiful and clean cut

Our 4 year old Coton de Tulear, Maddie, went to BUBBLES today for the 1st time. Maddie left…read morelooking beautiful and being happy and calm. This is the best haircut she has had since we moved to the area from Virginia in 2019. BRAVO for the BUBBLES team!!!

I'm absolutely a long time customer and every time you've been inappropriate and disrespectful. You…read morewere all aware of the issues each time as I spoke to the employees smack talking me directly and even the owner. Your bad attitude and disrespect are very prevalent in reviews. Your responses are your meager attempt to save face. When presented with the issues directly you gaslight and lie. Just enough in terms of grooming despicable in terms of customer service

It's that time of year where my baby needs a professional bath. I come here because my little Lucy…read moreis timid and trusts Danielle. Pampered Paws costs are consistent with todays market. I like to make my appointment via her website - fast and easy. You can count on her timeframe for being done as stated. I will continue to be a loyal customer.

Danielle was great!! I will definitely be bringing Yogi back again. She did a great haircut on…read moreYogi. It was our first time with her and she made the process very easy. I highly recommend you check her out.

We have been coming to Dog Days of Buffalo for various reasons for a while now. They have an…read moreamazing facility! It's clean and fresh smelling with the best doggie day carers around. When you enter, there are two big screen TVs so you can see your pet on one of them. Our Maisie had a blast going to "school" for half-days when it was winter and she needed to run around more than in our house. When we would pick her up, they'd announce, "I need Teeny Maisie from Small Dogs" and we could see all the small dogs run for the exit with JUST Maisie being brought to us! The dogs are SO SO happy. And a GOOD dog is a TIRED dog. We had Janelle for a couple of training classes, and she knows her stuff. We got excellent training and tips from Janelle - she was authoritarian and organized, and gave individual attention as needed. Highly recommend! Lastly, yes, there's more, we have had wonderful grooming done at DDB. Always a great job on grooming, very happy. This is a great business and we will continue to support them.

I am extremely disappointed and upset with my experience at this grooming facility. After what…read morehappened to my dog, I will never bring her back, and I strongly encourage other pet owners to thoroughly check their pets after every grooming appointment. My dog was groomed by Carly on Saturday, 9/19/26. During the grooming, the hair between my dog's toes was cut, and her skin was clipped in at least two areas. The attached picture clearly shows the injuries and blood. What is even more upsetting than the accident itself is how the situation was handled afterward. Accidents can happen, and I am a very understanding person. What I expect, however, is honesty, accountability, and communication. I was not informed that my dog's skin had been cut. Had Carly or the staff told me immediately, I could have started treating the affected areas much sooner. Instead, I had to email the clinic on Sunday 9/20/26 evening to request an appointment with the veterinarian because I was concerned about the injuries. I was advised to apply ointment until she could be seen. Unfortunately, the earliest appointment I could get with the actual veterinarian was 10/5/26. My dog was able to go in and see a technician on 9/21/26 for other services, but I still had to wait to have the veterinarian properly evaluate the injuries. I also contacted Chelsie, the store manager, about what happened. Rather than receiving an apology and accountability, I felt that she was defensive and more focused on defending her staff. I was also told that my dog's allergies were to blame. Regardless of whether my dog has allergies, that does not explain away the fact that her skin was visibly clipped and bleeding. If my dog's skin was accidentally cut during grooming, I should have been informed immediately. Unfortunately, this was not my first frustrating experience with this location. We had just moved to Buffalo from Derby and brought our dog there for her first appointment on 8/1/26. At that appointment, I asked to schedule her next grooming six weeks later. Leo, the staff member I dealt with on 8/1, told me that he scheduled her for 9/12/26. When we expected to bring her in, my dog was not on the schedule. I was then given the impression that someone else had forgotten to put her appointment on the calendar, even though Leo was the person who had scheduled it with me. As a result, we had to wait another week and didn't get her back on the schedule until 9/19/26. After everything that has happened, the lack of accountability and communication has completely destroyed my trust in this business. The grooming accident itself could have been an unfortunate mistake. The way it was handled is what I find unacceptable. If Carly accidentally clipped my dog's skin, I should have been told the same day. Instead, I discovered the injury afterward and had to take the initiative to contact the clinic myself. I will never take my dog back to this location. I strongly recommend that every pet owner carefully inspect their dog's entire body--including between the toes--after leaving any grooming facility. Do not assume that you will be informed if something goes wrong. My dog's safety and well-being come first, and based on my experience, I no longer have confidence in this facility.

Alicia has groomed my Ragdoll cats several times and we have all been very happy with her services…read more She is very gentle and caring and the cats come home relaxed and gorgeous.

Alicia is completely incompetent at her job as a cat groomer. She advertises herself as being able…read moreto work with cats but she is scared of them. Her website lies about her skills. She says: "I know that cats can be "difficult" but I have a way of handling them that keeps them calm throughout the grooming process." In reality, she refuses to see cats who may be "difficult" because she is scared, unskilled, and unprofessional. She first saw my Persian cat a couple months ago, who was matted due to a skin condition. She was unable to do the job herself. She called me and my husband to help her, along with her manager. I contacted her for another appointment when my cat was in better shape (no matting), and, knowing my cat's temperament, she confirmed she would be able to see my cat again. She scheduled us on a Sunday for 1:30. She cancelled last minute and changed it to 3:00pm- extremely unprofessional. We arrived at 3:00pm, and without even looking at my cat, she began giving us a lecture about why she can't see him because he might be "bitey". Are you telling me you've never worked with a cat who is uncomfortable with grooming? She asked us to leave and have him drugged before coming in. I told her I had actually given him gabapentin before the appointment and she replied "I don't believe you". Is that any way to speak to your customers? And, why could she have not communicated this requirement to us before the appointment? Alicia is unable to work with cats and I will be escalating this situation further.

Annie was prompt, efficient, patient, and very sweet to my 3 long hair cats during her home…read moregrooming service. Cleaned up nicely, you would never know that much fur had just been shaved off. Would highly recommend.

Annie is flat out amazing. My parents have 2 cockapoos and they can be a serious handful. Lots of…read moreanxiety and just all around nervousness. Well, she handles them very well. Grooms, cuts nails, and bathes them with no issues at all. She's a blast to talk to and seriously cares for the animals she takes care of. If you have pets that need grooming and can struggle with take-in grooming places, give Annie a shot. I 100% cannot recommend her enough!!

Let me tell you about the AMAZING owner of "The Pampered Pooch", Margie. I won't let anyone watch…read moremy beautiful Portuguese Water Dogs, except Margie. She loves my girls like they are her own, giving them special "bones" with peanut butter, which my "Angel" LOVES! She always sends me pictures of my dogs when I am away, so I won't miss them so much. My dogs LOVE going to Margie and look beautiful when they leave. I wanted to share this wonderful Gem of a place, because it's so hard to find someone you can trust to watch and love your dog, like they are their own, while you are away. I almost didn't want to say anything because this is mine and my friends "best kept secret" that Margie exists. She also has a wonderful daughter, Brie, who loves on the dogs too. If your looking for an honest and trustworthy groomer/watcher/lover of your pet, don't hesitate to call Margie and talk to her about your pet. I am blessed to have found this wonderful business and drive all the way from Grand Island to Clarence for her and her wonderful business.

While Margie is a very nice person, the service and handling of my cat were absolutely unacceptable…read moreand dangerous. I dropped my cats off at 9:30 AM and called at 4:00 PM as requested. Margie told me to come in at 5:45 PM so we could do my cat Tofu's sanitary trim together, as he is sensitive about his hindquarters. I arrived exactly on the dot, only to find she had completely gone back on her word and tried it without me. I walked into the salon to a horrifying scene: my cat had a metal grooming leash tightened around his neck and was thrashing so wildly he was on the verge of choking himself to death. He is a gentle Ragdoll, but he was forced into a blind, life-or-flight panic by being unsafely restrained. While she eventually let go of the loop, the damage was done. The second I grabbed him, he immediately calmed down--but because he had been pushed to such a terrifying limit before I got there, he completely ripped his nail out in the struggle. On top of that, the paw pad trim I explicitly requested was never even done. To make matters worse, I was charged $108 for both cats ($54 each) for an incomplete job and a severely traumatized, injured pet. For comparison, my brother brought his cat here previously for the exact same full service and was only charged $40. Margie may be kind on the phone, but her handling was incredibly unsafe, she went back on her explicit word, and the pricing is entirely inconsistent. I will never bring my pets back here. I'm completely traumatized on what I walked into. My heart is completely broken

Short Story Jen is…read moreawesome and super caring for all the dogs. I rarely trust anyone with my dog, but after a very short period I came to trust in Jen and my dog loved the experience. I highly recommend using this day care, ESPECIALLY if you do not want you dog locked in a kennel for hours a day. Long Story I own a 5 year old boxer mix named Oscar. Oscar has been my only family, traveling with me for the past 5 years and I care for him very much. As so, it is very hard for me to leave him in the hands of others and NEVER over night. I started using the day care because of my work schedule and also because of how happy he was when I would pick him up. He quickly learned the word "day care" and really looked forward to seeing Jen and the other dogs. I became so comfortable because of his obvious enjoyment that this was the first day care I ever allowed my dog to be stay over night! When I relocated for work I wish I could have brought Jen and the day care with me!

Dog Crazy Daycare and Spa is wonderful!! MJ enjoys going and…read moreseeing Jen. She does a great job with taking him from a messy furball into a handsome little guy. Her prices are reasonable her work great.

LuAnn was so nice to reach out to me after I emailed her on Yelp to see if they were open to do…read morenail clippings for dogs. She said they were open for grooming and nail clippings I explained to her that my dog has had several bad experiences with nail clippings being too short causing him to bleed, but she did not seem to care that he was scared of his nails getting trimmed. JoAnn called me to set up a time for her to come all the way to my house in the Kenmore area to clip my fur baby's nails from her place of business. It was so wonderful to have someone come to my home and trim my fur baby's nails, after searching for a month, and have him not even be bothered. There is something to be said about a dog being completely comfortable with someone they do not know trimming their nails. She did a fantastic job trimming my dog's nails and she treated him very well. I will definitely have her come by again to do nail trimmings or even travel up to her. I don't think five stars is enough to give her, I think it is +! Thank you for coming by, being so good to my old guy, and doing such a great job!!

My dog was damp when I picked her up but didn't smell like she was shampooed. The bulky hair on…read moreher ears n elbows was not thinned out. Sh did trim her nails and so the three stars.