The staff at Rowan is top notch! Joey, Julea and Simone did a tremendous job with our daughter who…read moreis autistic. The expense is worth the experience. The staff is well trained, knowledgeable and kind. Even with extra nerves and the business of a rainy day they took the time needed to make my daughter comfortable. Great experience. Would recommend.

Place is beautiful, clean, excellent customer services and very smooth experience with proper…read moresanitary. We were in and out in an hour. It was full with little kids and specially the one who was nit very thrilled with the idea of having a needle touch her ears but what caught my attention was the patience of the staff member who was trying to talk her through the process. That being said my approximate ear piercing cost came out ~275 including tip (which I think still was a LOT) if you are a fan of needle piercing and do not mind paying extra for a smooth experience this is a good place. We had no post piercing issues and it went well

Thank you so much to Kaylin and Adrian for their great customer service tonight at the Crabtree…read moreMall location!! Made shopping so pleasurable!!!

Hailey (Liz) was the best! She helped me find the BEST dress for an upcoming wedding. She was so…read morekind, relatable, and personable. Plus the dress was in my price range! We went through probably 7 dresses before she found a PERFECT dress! I'm so thankful for her and the super friendly environment she brought to a fairly stressful shopping day! 10/10!

Today was my 2nd visit here at Poyner Village. This is my favorite shopping center. The customer…read moreservice at this location is impeccable time and time again. I visited to pick up a Online shipment for intimates. This is my first online order. I purchased during the semi annual sale. Upon arrival Kymberly greeted me warmly and informed me of the 50% off offer when placing an online In Store pick order. 50% on top of already discounted items was a score. I had no idea Lane carried a size 12 and had the size in abundance. This was new news to me. Lane Bryant has stepped out of the shadows of the homely, frumpy 90's style for Plus Sized Women. Prior to visiting, I would not consider myself Plus Sized, but curvy and voluptuous. Lane has arrived. The new styles provide clothing that is functional, comfortable and trendy without sacrificing your self esteem. Their denim collection is high quality featuring fabric that provides stretch and functionality. I saw quite a few pieces I'll have to return to purchase. I purchased a pair of skinny jeans and a cute mock neck knit top with ruching. I saved over $30 this trip. The women who work here care about their community and treat you like family each shopping trip. Stay in your Lane.

On my last two visits here I have experienced improvements. First, I was acknowledged when my feet…read morecrossed the threshold of the store. There were other customers in the store as well. The store was clean and presentable. I came in for intimate apparel that was on sale. The staff (Robyn) who assisted me provided honest feedback on different pieces.

Asked when I purchased the outfit if it could be returned and the cashier said "yes, 30 days" but…read moreit's actually only for store credit so now I have $100 store credit for somewhere I don't even want to shop. Save your $ and buy somewhere else with a reasonable policy.

I love Madison! Due to covid, I've been an indoor hermit for the last few months. I forgot how much…read morei loved just going to Madison and browsing. The other day, I decided to venture off to Cameron Village. While some areas of Cameron Village pretend like covid-19 is not a thing, Madison did a great job making me feel safe. You can try on clothes, and I am pretttyyyy sure they sanitize the clothes after you try em on. I put back a shirt I didn't want, and I noticed they went back and grabbed it off the rack and took it to the back, presumably to sanitize. I love that. I will 500% be back (esp when there are sales!)

I had a great shopping experience. The women's shoe department rocks. The black woman who served me…read morewas on her A game. She knew the SKUs for the shoes I showed her at a glance. She was quick bringing back my shoes. And she offered advice. Neither of us liked the first pair I picked. She was patient and when I found the pair, she confirmed my choice. Let me tell you this, ladies. Be nice when you shop in a department store for shoes. It's a hard job, even though it doesn't appear that way.

Visited Dillards today to shop for a special occasion dress for my teenager for her graduation…read more Roxanne was very friendly and helpful. She personally assisted us with shopping for appropriate dresses for a 8th Grader. Unfortunately we did not find a perfect fit, however, the selection at Dillards for evening gowns and Special Occasions is tremendous. I appreciate the fact they dedicated a portion of the store to Juniors sizes. Many of the other department stores have gotten rid of Juniors/ Misses and have merged styles with Women's clothing. Dillards has an abundance of designers, I just wish the price tags were reasonable.

Lauren was the employee who helped me. I went there to purchase a facial moisturizer and to see…read morewhat they offered in lipsticks and eyeliners. She looked up my purchase history and got the moisturizer I had previously purchased. She also found a tinted lip balm that almost perfectly matched the color of the other brand of lipstick that I use (because I love the color, but it kept breaking). We also discussed eye liners and the different colors that would look good on me. She helped me pick out two colors I would never have picked on my own. During check out I noticed the eye shadow brushes. She and I discussed the different brushes and I ended getting two (2) of them. Lauren was a pleasure to work with and I am glad I stopped in that day. She was knowledgeable and patient. I will definitely return to this location. I had a second opportunity to work with Lauren when I called the store to inquire about a different facial moisturizer. She was just as helpful this time, too. I ended up getting the moisturizer, more of the tinted lip balm, and another eye shadow brush. She was just as friendly and knowledgeable during this over the phone transaction and she was during my visit to the store. Very customer oriented.

I brought my granddaughter in to get her ears pierced. The lady who pierced her ears was amazing…read more She calmed her nerves and made it a good experience.

So far, I cannot complain much. But…read more.. It's got a wide array of suits, shirts and so on, but there are definite imperfections. For instance, I needed a formal black tie suit and a casual jacket outfit for a gala in July. The employee Javi was personable and knowledgeable, helping me put together colors, textures, et. al. And yet, a place of this obvious capability did not have a black shirt in my size. I only wear 17.5 by 34. A black shirt. This was a shirt I promptly and effortlessly purchased at Brooks Brothers later on. But Jos couldn't handle it? A simple black shirt? And then, they had to order a white shirt for me because they didn't have one of those either. A simple white shirt? Seriously? That's embarrassing. I am presently waiting a couple weeks for all alterations (some of which they were late with) and that one shirt to come in. Overall, it was a fine experience, leaving me with a great ensemble, but when they show their shortcomings, those shortcomings do shine. A.

Very unprofessional experience at Jos. A. Bank. The staff…read moreacted like they didn't want to be there they were openly complaining about work and ignored customers for long periods. I stood waiting for assistance and was completely overlooked while employees talked among themselves. For a store that's supposed to specialize in professional clothing, the service was anything but professional. Definitely disappointing and not worth returning. The African American gentleman working there is a dick who just openly ignores you and pawns his work off onto other employees. Won't be returning

Sales associate "Arie" was so helpful to me today looking for petite length jeans. She even…read moresearched while I was trying on a couple pair I ended up purchasing. I really hate shopping for clothes but she made it very pleasant for me today.

I was close by here and had to do some returns, and top-notch customer service! All smiles from the…read moreemployee who was helping me. She was patient and very kind. I appreciate it so much! Thank for making day!