Cassie is AMAZING! She has done 6 out of 17 of my piercings and she nails it every time. She has…read morethe best attention to detail and makes sure that I am happy with my piercing no matter what.

Editing my review to reflect our full experience. I will…read morenot be returning to this business nor would I recommend it. I had promised my child she could get her second set of ear piercings for her birthday. We made an evening of it and she was so excited. Her first piercings, we went to a place that used gold earrings and single use, spring loaded "guns." It went perfectly and the healing process was quick with no issues. Same experience when I took her little sister there a month later. I regret that I let the opinions of others sway me into thinking I had chosen wrong. I wish I had just taken her back to the first place we used. We were not greeted when we walked in. The woman at the register was extremely rude when approached and clearly annoyed to be taken away from her phone long enough to engage with us or answer questions. I chose to try Rowan because they boast piercings are done by an RN. While the piercer was kind and took care of her with compassion and swiftness, I'm horrified of the after effects we've dealt with from her using the single use guns that are NOT spring loaded. The earrings are essentially just forced thru the ear lobes by the pressure from the piercers hand. My child immediately began crying after the first one and had a hard time committing to going thru with the other ear, because of the pain. All night, she complained about the pain. She wants to ultimately have 3-4 lobe piercings because she likes the look of multiple earrings. Immediately after leaving, she said next year she wants to go back to the first place that used the spring loaded guns. She said the pain with guns that Rowan uses was "too much." In the middle of the night, she woke me, crying and insisting I needed to take one of the earrings out. I was mortified when I took her into the bathroom and saw her ears. The one was so swollen that it was starting to puff out around the earring. It had to be removed. I took her to her pediatrician in the morning, concerned, because the other ear was also quite swollen. I also wanted to be sure there was no infection in the lobe that we had removed the earring from. Thankfully it was fine, and she told me to continue with care and monitor the one remaining piercing and remove the earring if the swelling worsened. She also said she would never recommend anyone get their ears pierced in the manner that Rowan in using. It causes more trauma than the single use spring loaded guns. Her own pediatrician was shocked to learn about Rowans practices and that they're using the guise of RNs to make this seem like a safer alternative. I ended up paying $150 at Rowan for earrings that are not gold, and ended up with only one piercing and a traumatic experience for my child. Versus paying $120 and receiving gold earrings, 2 perfect piercings and an exciting experience. Rowan also asks you to tip your piercer.

Stopped in here randomly after having breakfast next door just to see what they have, and have been…read morehooked ever since! The staff is extremely knowledgeable, and they have a vast amount of jewelry no matter your budget or style. I've since purchased several items, had a thing or two repaired and also traded in some old jewelry that wasn't worth repairing for a credit to purchase something new. I feel as though they are fair and they have really worked with me when I've asked for discounts. Definitely worth the visit!

Excellent service! I was there for a repair and they were able to do the repair on the spot!read more

I love this store the staff is super nice and Mike was super nice as well he treated me like a…read morehuman being while still doing his job give this man a raise he help me find the sketch book i was looking for and helped me understand the latest deals he was extremely nice and best of all the deals I got were great too thanks again Micheal's for having great employees who are will to help

I've had to make several trips to this location lately, as I have had lots of crafty-type…read moresituations arise. First, my daughter needed supplies to decorate her graduation cap with. Then, I needed to make a poster board/collage of pictures for her graduation open house. I returned to get a helium tank for balloons for that same open house. Lastly, I purchased a bunch of supplies to start scrapbooking. On each visit, I have been able to find exactly what I needed and the staff is always perky and helpful. Unfortunately, the helium tank that I purchased failed me on the day of my event, so I called the store to inquire about returning the tank. Wendy, who I believe is a manager, listened to my issue and told me that they would take it back and provide me with a refund. I appreciated her not giving me a hassle; the return of a defective helium tank could be viewed as someone trying to get over, but she took my word for it and the return process was quick and easy. I used the money to purchase more scrapbooking supplies! I'm sure I'll be back soon.

They use to have a lot more selection BUT you can still find something there if you check back time…read moreto time. The manager lady is super nice and very helpful. Overall prices are fair. I bought a ring here and I'm very happy with it. I would recommend if you are looking to buy.

Catherine was great. I really enjoyed talking to her while she appraised two estate rings for me…read more She got me exactly what I needed for probate and insurance. And she had excellent advice on where to go should I chose to sell. Her rates are reasonable. I'll be sending friends and family her way.

she was very professional and qualified. I love that you do not have to leave your jewels. They are…read moreappraised on site.

Going into a Hallmark Store is dangerous for me because I will buy more than I need. This Hallmark…read moreis large and spacious with lots of cards, novelty items, party items, home decor and a few tee shorts. I was greeted when I came in. I needed a couple cards and was able to find what I wanted easily except for the distraction of the great cheese boards. Fortunately the boards were cost prohibitive, so I just walked away with cards. Parking is plentiful and easy.

I stopped into Hallmark last weekend to pick up some Mother's Day cards. They were very well…read morestocked with a great variety of cards. The store looked so bright and cheery with all the displays set up for Mother's Day and Spring. I used my Hallmark Crown club coupons and ended up getting three cards for about $3 total. That's a great deal - if you've shopped for cards recently; then you know they are expensive. They will be closed soon for a short time while the exterior renovations get completed. It's perhaps best to call to verify they are open.

Stopped in to have a piece of leather cut for my hair clip. Super nice and fast. A blonde girl…read morehelped me. Also got a handmade wallet for my husband. Very good quality. It will probably last forever. Love this place. Wish they still offered classes.

My first experience in this establishment was fantastic! The little cutie working the front desk…read morewas an absolute pleasure to work with. On my first visit I purchased over $200 worth of goods. Upon my arrival home I was excited to put to work a leather bound water bottle. To my disappointment, the great flood was coming out of the bottom of the bottle. Understanding that things happen, I call the next day and was greeted with understanding and it eagerness to fix the product. I was told it was going to be a two week turnaround and unfortunately I was going to be leaving out of town for two months. Upon my arrival back to the store.... I had asked if I could exchange the water bottle for other items in the store, but because the manager was not on location one of the service team members called her. This woman is truly the worst person I have ever talked to on the telephone!!!!!!! She was not willing to exchange the product, she was not willing to do a refund while I was in the store and she had mentioned that she wouldn't be there until Tuesday of the following week where she wouldn't be able to do anything until then. So gracefully, I told her I would pay for the items in cash that I had picked out while I was in there and would she be able to do a refund or a credit on Tuesday when she comes in? She angrily and aggressively replied no! I can repair the product and you can come pick it up when you return home in two months. I will never be returning to the store again!!! I don't care how nice your stuff looks. If you sell somebody a defective product and you have a returning client you should attend to their needs and wants to ensure that they remain a return client. Shame! If I were the owners of that business I'd give her the fucking boot as fast as possible!!

Lisa the manager is very unprofessional made me feel bad about a purchase I made at the store…read moredeeming it a cheap purchase yet it was bought at pandora, nothing at pandora is cheap. if you have nothing nice to say, then you should say nothing at all. I will not be returning.

I'm giving this one star solely because of the customer service…read more My friends and I had a girls trip Saturday evening and decided to get rings. The girl who helped us wasn't really in a good mood from the time we got there. She had an attitude while my friends and I were trying to find the right size ring. Instead of asking if we knew our ring size. She rudely asked "what size do you want?" KEEP IN MIND SOMEONE IS ALSO SHADOWING HER. If that's their best service, they have a problem. She also told her trainee "I hate it when they take so long" as she's looking at a watch she wasn't even wearing, right in front of us... like why the hell are you working, let alone training? She just had a bad attitude all through the check out. They definitely need a new employee.