The store has a good selection and helpful and friendly staff. We were able to find what we came…read morefor and the end result was great too.

Complete lack of customer service. Called to confirm the store had a product line in stock. The…read moreclerk Megan put me on hold as she rang out two customers (cause I could hear her and the customers), which was fine. She picked up the phone & stated "yes we have that line" ... never leaving the front counter to confirm stock. I confirmed the name of the line just to be sure she heard me correctly and she again stated "yes". I arrived at the store 10 minutes later only to find the store has no stock. When I questioned this, Megan didn't even know where the line was located on the shelf (so how could she have verified 10 minutes ago) Megan then stated "oh ummm someone just bought it all" No Ma'am, you didn't check stock, it was easier just to say you had it. Megan just stood there lost... I advised her I would've respected her saying "ya know I didn't check when you called, I'm sorry" vs her lying to me about someone wiping out stock. Extremely irritating to call and take time out of my day to spend money with a company who could care less about giving out correct and accurate information to paying customers. Did I mention she couldn't even provide me with the correct customer service phone number?

Dr. Alan Chen is not there for his patient, he is there to talk about how great he is as a doctor…read more the guy is prideful! He doesn't have the skills of a professional and caring doctor. He also undermined other professional doctors and cosmetic places. He creates a very hostile and unfriendly environment. I do not recommend Alan Chen to my family, friend, and other people. Please go see a doctor who is going to treat you with kindness, respect and dignity. Stay away from this doctor and place. The staff and Dr. Chen create an extremely unpleasant environment.

I can not express how professional, caring and wonderful everyone at this office was. I experienced…read morea traumatic accident to my hand Dr. Endara was the first person I was in contact and he did everything to reassure me that I would heal well. I met Dr. Chen and Sandra the following day and I spent two months with them. I have never been so happy and grateful for all the wonderful things they did for me. I highly recommend this office. Thank you. AWESOME is all I can say.

Worst experience at a medical/dental office ever. They never submitted to my insurance and billed…read moreme full price. I had to go to another provider to get the issue actually fixed. He was disrespectful. Then, 2 years later I got another bill and it said I was going to collections even though I had paid in entirety when I came into the office. Do not go here.

I had to have a tooth pulled due to an abscess. The oral surgeon cracked the tooth when pulling it…read moreout and left part of the tooth in my gums. He either didn't bother to check or didn't care. When I called their office, I was told the piece of tooth left in my gums would "probably" work its way out. I decided to go to another oral surgeon who told me he had actually left a whole root in my gums and it had to be taken out because it would eventually get infected. He couldn't believe the first surgeon either didn't check or know he had done that. I would NEVER recommend going to this place. Obviously they are horrible at their jobs and don't care.

RUDE pharmacy technician. Why do people that don't like working with people work somewhere that…read moredoes not deal with the general public on the regular?! Upside - the actual pharmacist with patient, kind and fixed the issue at hand immediately.

Total incompetence by the pharmacy. Staff is rude. The only benefit is that they are open 24 hours…read more But they are so rude and incompetent that this plus is barely worth going.

I really, really wanted to like this place, but my last appointment was nuts. I asked for an all…read moreover color and cut, and the stylist was new out of school. We picked a rich brown, she applied the color, said she would be back in 15 minutes but returned 25 minutes later. By then, my hair was black. After rinsing and drying, it was so dark, I was upset. She took forever it seemed to do a trim of 1/2 inch, and I just wanted to get out of there. No, I did not complain to the owner or stylist, but I should have; I was just upset, and the stylist knew it. I just need to find someone I can trust and who is experienced. I ended up going home and finding a product online that would strip out color gently, and after 3 applications of this product, my hair looked medium brown again instead of black. So disappointed in this local salon; maybe they should monitor or mentor their new hires better. I had gone here before for a trim with a different stylist, and she did do a good job, but she is part-time and is hard to schedule with.

Lisa K did an amazing job making sure my hair is back to being silky and soft. I don't trust many…read morepeople with cutting my hair but she did an outstanding job!! Would highly recommend her

Best customer service I have ever received! PSC truly does care about the salons and the…read morehairdresser. The education classes held here will give you the latest on what is going on in the hair industry as well as business classes from the top in the industry! Steve and Terri are truly amazing! I have learned so much about business and how to be the best version of me! I would highly recommend everyone to join the PSC family and see what they have to offer you!

I recently graduated from Paul Mitchell the School and while I was in school I was able to be a…read moremodel for a few classes at Professional Salon Concepts so I had already had a good idea of what this business was but just recently I started working at a salon and for continuing education we were able to take a class here at 'PSC'. AMAZING class! It was a color class, and let me say I felt like I learned more in the three hours I was there then I learned in school. The instructors of the class were Patty Lehr, Lynn Griglin, and Darlene Burnham... There aren't words to describe how amazing these three women are. They were willing and they took the time to answer any questions that we had and they answered them in a respectful and professional way without making us feel bad about having to ask a question. After the class we were able to stop in the wholesale shop which has a HUGE selection of wholesale Professional Salon Products, from Bracoto, to Paul Mitchell, to you name it and they probably had it. On top of having an awesome merchandised shop the staff here in 'The Space' were so extremely knowledgeable about the products they are selling in their store. You do have to be a Licensed professional in order to buy from this store, but that is not a problem at all. Now Rockdale is quite a drive for me but I say it is 500% worth the drive for the class as well as the customer service and the positive energy you get from just being around such great people. I look forward to taking more classes as well as buying my salon products that I will need in the future! :)

Really great hair salon everybody is on point when it comes to getting the job done the owner…read morechenita does my hair and she doesn't awesome job she is literally the best in Joliet. You should visit in Joliet mean you need to get your hair done definitely look her up

My wife and I went here for the first time about a month ago. The older woman that roams the store…read more"helping people" just kept following us and cutting us off while in the middle of our conversation trying to figure out which wig my wife wanted to purchase. This woman literally followed us from isle to isle lurking in a short distance. My wife became so overstimulated that she walked off and yelled back to me that this was annoying and she couldn't shop for herself without being badgered. I tried to calm her down so that we could get what we went there for and the worker just continued to follow us around without allowing us to think and speak amongst ourselves. I get that people like to "go above and beyond" at their jobs, but this woman was just too overbearing. She had no respect for our personal space or about the fact that we were speaking to each other. This was our last experience there last night. The 1st time we went there, the same woman worker did the same exact thing and caused my wife to purchase the wrong product because instead of allowing her to make up her mind on her own, she kept pushing wigs in her face and saying "get this one". My wife was so over stimulated she finally just said yes and purchased it and it turned out to be a pony wig instead of a full wig like she needed. The other workers are nice and calm and helpful, but this specific woman needs to calm down and back off. I wouldn't recommend going to this beauty store, this woman literally is there all day everyday and she just hovers you.

Dr. Daw a Nice guy. Not a good surgeon. Paid for a full facelift and got 0 results. Also told…read moreconsultation fee would be applied to balance. Nope. Other things a bit shady. A woman's worst nightmare.

It terrified me to get a skin cancer diagnosis on my toe! My Podiatrist referred me to Surgeon Dr…read more Ashish Bhatia. From the time I first walked into the exam room I was treated with empathy and respect. Being prepped by PA Megan a 16 year associate of Dr. Bhatia was wonderful. Dr. Bhatia was amazing. He was kind and explained every step of the way what procedure they were going to do. He talked to me throughout the entire process to keep my nerves at bay. I was bandaged and sent to the waiting room for over 2 hours while the first layer was examined. Then it was back for round two. This time NA Faith was assisting. She was great and gentle reassuring me the whole time. Another layer and again I was bandaged and back to the waiting room for more tissue to be diagnosed this time about 1 1/4 hours. Back to the exam room with NA Faith where I was pronounced cancer free!! Now more fun by younger Dr. Bhatia no relation who is interning who applied several layers of skin graft. Might as well double it up since he said it was very expensive. It was a precision job to do it but it's in place. Then the final bandaging by NA Faith with an appointment back to my Podiatrist for possible plastic surgery. They advise you that you will be spending the day there. 7 hours later they were correct. I left the office with love and respect for everyone that was part of my team. I more than ever agree that 5 stars aren't enough for the wonderful care I received. I would recommend Oak Dermatology for everyone that needs their service. Thank you Staff you are the greatest.