He just bills, Medicare and other companies for things that he doesn't really do. gives…read more you injections in certain areas of your body and there's no really good results

Thank you Dr, Massumi! For over three years I went to…read moreseveral doctors with pain in my neck that caused severe headaches. Not until I was lucky enough to find Dr. Massumi did I finally get relief. Continual pain is terrible. Now I am pain free and able to enjoy life again. I can recommend him without any reservation!

the care i got here as a kid in RTC set me for life, i want to thank the old staff that always had…read moremy back

The staff at Sheppard Pratt have been consistently unprofessional in my experience. On multiple…read moreoccasions when calling to speak with a patient, I was met with a curt tone, interrupted, and placed on hold without any explanation. What's even more concerning is that this does not appear to be an isolated incident. Other family members and callers have reported being placed on hold for extended periods (15+ minutes) and then having their calls abruptly disconnected without explanation. If a patient is unavailable or there are communication restrictions, that should be clearly communicated. Repeatedly placing callers on hold and disconnecting calls creates unnecessary stress for families trying to check on their loved ones. For a facility that provides mental health care, a higher level of professionalism, communication, and empathy should be expected. unfortunately, my experience has not reflected that standard.

Well I was forced by my PCP to get my annual mammogram. I have had some bad experiences and refuse…read moreto be objected to cruel behavior. I was contacted via phone and text to schedule my appointment. The young lady was very nice when I called to schedule my appointment. On 4/19, I arrived and parked in the garage. Patients/visitors get up to 1 hour free to park. I was able to walk to the building, but be careful some of the employees speed leaving the garage. I was in the pedestrian walkway, when several drivers in hospital uniform came flying down the ramp. Once I was inside, I waited to check in. The front desk check in was okay, but it would made my anxiety easy if the lady asked me for both my identification card and insurance card during the check-in process at the same time. I have so many bad experiences when it comes to getting a mammogram. I was called back after waiting for less than 3 minutes and taken back to a room to change from the bottom up and given a gown. I was instructed to sit and wait for the technician to call me back. Michelle called me and took me back to the room. I informed Michelle that I had a bad experience my last mammogram and it left me scarred. But Michelle made me feel good and at ease. Her sweet demeanor and humor eased my anxiety during the process and we all left laughing. I would return for my annual if Michelle is still there.

Update! I've connected with Renee and she has made this right. The one patient scheduler does not…read morereflect the whole company. Thank you for making this right. I also had an exam at the middle river location and their customer service and bedside manner was exceptional.

The staff Dr. Kiely, Lynn, Omar and Joy are as good as it gets. They explain everything in detail,…read moreare very friendly, just what you want when considering a medical procedure. If you have good donor areas then hair transplantation is a great choice. If you are totally bald with just a little hair above your ears, then maybe this isn't for you. I've had 10 or so procedures with Dr. Kiely over the past 14 years. My hair looks very good and I look my age or a little younger, so the transplants are definately worth it. The price is very reasonable too. There are some very expensive transplant procedures available. I would strongly recommend Dr. Kiely for someone considering a transplant procedure.

Do not go to this man!!!…read more It's been years now since this man butchered my hair transplant. I'm still so mad at him for what he did to me. Giant punch holes in the back of my head, overharvesting in the donor area, and what looks like doll hair on the top of my head.

The staff is nice at first until you ask them to wear their mask properly or to not violate hippa…read moreby going over your private medical information in front of other patients. The doctor does his notes while having an appointment with you, is clearly only concerned about being paid. He offered me no medical advice, wanted to examine me in an unclean room and didn't address my issues with his staff. He also books numerous patients at one time, making the wait long and the waiting room crowded not following CDC guidelines. Would not recommend.

From the owner: colonoscopy colon colonic rectal rectum anus anal anorectal anoscopy high resolution dysplasia AIN…read moreneoplasia cancer hemorrhoids hemorrhoidal THD hemorrhoidectomy fissure fistula abscess condyloma condylomata warts HPV human papilloma virus rubber banding ligation diverticular disease diverticulosis diverticulitis endoscopy colostomy ileostomy stoma ostomy fecal incontinence ulcerative colitis Crohn Crohn's disease ileitis pilonidal cyst sinus constipation diarrhea prolapse inflammatory bowel disease screening diagnostic therapeutic abdominal incisional hernia paracolostomy paraileosotmy

While I had a quality experience, I would not recommend this location. It is super confusing to…read moredrive to, the parking is inaccessible, and once you enter the hospital, there's a maze to get to the imaging room. Furthermore, there are multiple advanced radiology sub-centers. I came for a pelvic ultrasound. After being redirected twice, I made it to the imaging office for my treatment. After registering, I was called back. My technician's name was Julie. She made the experience valuable. She explained step by step what she planned to do. She continuously checked in with me during the procedure to ensure my comfort. Phase 1 was topical, and phase 2 was internal. At both phases Julie was gentle and assuring. I appreciated that the exam room and bathroom was clean.

Me and my mom came here today to get mammograms. We had an appointment at 9:45am. The ladies at the…read morefront desk are nice enough but they could have told us upfront that we would have to wait about an hour and half just to be seen. Then they want to upgrade my exam. Then they wanted to do an ultrasound, even though there was nothing concerning. I am never quite sure if docs are concerned about my health or they want to perform more tests so they earn more money. Let's face it...none of us look forward to having our mammary glands squished and handled by strangers. Advanced Radiology at GBMC needs better customer service-- this was really unacceptable. Next time, we will go to AR at St. Joe's.

My husband and I have been seeing Dr Hand for the past 4+ years at Family Care Associates. He is…read morevery compassionate and does not rush you along and really seems to care about his patients. The office itself is top notch, as they moved into a newly renovated office less than 2 years ago--almost feels like you would be in a plastic surgeons office its so clean and modern. I never have issues getting an appointment and have seen various other doctors in the practice who have also been excellent. Other perks: weekend hours and late night hours, can drop in anytime for vaccines without an appointment, and they do all blood work right in the office so no need to make a separate trip to Quest or LabCorp.

GBMC family care associates is fantastic. I have been going there for years. My primary Doc. there…read moreis Ben Hand, but I have seen others as well. They all are extreemly professional and are fantastic listeners .

I go to Advanced Radiology for a CT Scan with Contrast. First they want $ 22.49 as a co-pay -…read morefirst I've encountered this one, but ok, I need the scan so I pay it. The place is a zoo. Overloaded with patients - all of whom have appointments. Looks like bad scheduling. I finally get seen about 45 minutes late. The technician can't get an IV started. Calls another technician. Right arm, left arm, multiple sticks, no joy. Left hand no job. I tell them to stop. I leave and schedule with Johns Hopkins who has actual nurses who know how to start an IV and my nurse looks at my arms and hands and asks "what's going on here?" Great question! She get the vein on the first stick. A couple of weeks later, I get a check for $ 22.49. Advanced Radiology. Great I think, at least accounting has their act together. I deposit the check and it comes back as "payment stopped". Really ? Avoid these folks. They suck greatly.

So far they have canceled 3 appointments due to machine issues or staff issues. They call shortly…read morebefore the appointment is to begin to say they need to cancel. I would recommend finding another provider. They must have some serious management issues.