Cotracted with T R & W to repair 3 valleys in roof. Their contract document are qiuite thorough in…read moreterms of protecting their company from additional cost due to changes or surprises. However the client is not protected. Wfter the contracted work was started, it was determined that all the contracted work was not necessary. As homeowner I allowed them to do much less work than originally contracted. The company refuses to reduce the final bill except for a return of some material. No hours adjustments were given. If you contract with them for any work... Make sure the work is specific and you are covered for any reductions in work planned.

I cannot describe the absolute horror that has been my experience with Tacoma Roofing and…read moreWaterproofing. I contracted them to do a simple tear off and reroofing on my home and was told that it would be a 2-3-day job...It's been over 2 months and the job is still not done. The initial install was done so badly that the value of my home has been permanently diminished and it needs to be re-sheeted to make it right again. The MULTIPLE visits by their crews to correct the countless mistakes made, have all been half assed at best, they fix one thing and ignore several others, causing more delays and more scheduling conflicts. The lack of communication is infuriating, I've explained several times that we need to make arraignments for our pets prior to workers showing up, and continually they cannot be bothered. I guess working on the NEXT roof is more important than finishing mine. This was supposed to be done in July and we are halfway through October and weather is coming in fast. Sure, everyone has apologized, and they keep saying they will make it right, but in the meantime, I am still dealing with this aggravation, my house still has the scars of a horrible roofing job, and now I have missed my window of opportunity to repaint the home before winter sets in and will no doubt be facing increased costs for not repainting it in a timely fashion. Having to hiring another roofer to get my home ready for winter Don't do it! Find another roofing company.

Man, old man... I would never hire these people. Absolute nightmare from start to finish. In fact,…read morethe chimney job that we paid for is still not finished and it's been almost a year. When they put the initial chimney in; I thought all was fine until one rainy day... the chimney was leaking water. These people come back out. They don't keep their time or their appointment. They show up hours late and near dark time. They assure me that they can work in the dark and fix the issue. Chimney is crooked, has gaps in it and it's leaking from the chimney on the roof. Has nothing to do with the roof cause I had a brand new roof put on about six months ago. Stay away! Unless you want them to take your money, do a partial job and shine you on and run. I kept getting excuses about how the owner was having medical issues in the hospital with a stroke, etc. Honestly... I have as much compassion as the next person, but this is business and honestly, it's not my problem. DO NOT hire these people. They are sketchy. They do not listen. They do not care about the customer. I will be reporting them to the state, L&I and other agencies as well. BE WARNED!

Communicative, skilled, on time and did great work. Highly recommended should you need chimney workread more

Scheduled an appointment for my wood stove to be cleaned and inspected. We have lived here for 8…read moreyears and never used it since I am fearful of fire. Scheduled for a Monday and unfortunately the person who could do it wasn't able to look at it and we rescheduled for Wednesday. Nick came and took a look, inspected it, got on the roof, cleaned the stove out. Everything was good and he answered questions we had about lighting it for the first time and what we should use in it. Wasn't as expensive as I thought it would be. If you need a fireplace or wood stove inspected I'd give them a call.

I wanted to write this company a nice review. They claimed they could service both our dryer vent…read moreand our pellet stove. One person did come out for the dryer vent and did a fine job. He wanted the other one to address the pellet stove due to a lack of knowledge. The owner later assured me that they would get to the pellet stove. They never did. He did not reply to my text to follow-up, stringing me along all summer. We got screwed by these folks.

I cant thank Jed enough for the incredible job they did remodeling my store. When i first bought it…read morethe place was in terrible shape and couldnt run my business like that, Jed and his team completely transformed it new floor new ceiling new walls and a fresh coat of paint they handled everything from start to finish with professionalism and attention to detail, plus his employees were extremely polite always dressed in pro touch uniforms and wearing safety helmets.. i highly recommend them

My brother found Jed for a leaking toilet issue I had. Jed came to my house and repaired the issue…read more He was extremely professional and I was extremely happy with his repairs. I would be more the willing to recommend Jed to anyone looking for a handyman.

Our toilet started leaking around the base and our real estate agents recommended this company. I…read morewouldn't advise anyone to use it though after our experience. He fixed the drain and charged us $634 for the initial visit. 4 days later, the toilet started leaking again. He removed the toilet, tightened the screw, caulked it and charged us another $248.00 even though they guarantee the fix for 30 days.

I needed Cold/Hot water and drain installed to my outdoor kitchen sink. Got quotes from 2 other…read moreplumbers and they were at least double the price of Lion. Salvador arrived on-time for both the initial quote & install. He and his help were very friendly, and did a great job install. Would highly recommend!

Estella & Bernardo…read more Our home project began with redoing our second-floor bedroom balcony, which turned out to be a dry deck balcony that required a roofer. The quotes for this were more than expected for such a small balcony. Our home is 27 years old with LP siding and we decided to get bids to have our siding replaced as well and make a substantial investment in our home and within our projected budget. Bids were secured for the balcony and the siding from several contractors. We met with Leo Redford of AMPRO Builders who let us know that they could do both projects and within our budget! AMPRO Builders received a good BBB rating, good reviews, and we were very impressed with Leo's knowledge and professionalism. Leo gave us some ideas for the exterior of our home that we really liked and hadn't thought of before and we moved forward. Leo maintained communication with us throughout the three-week project and conducted a few walk-through inspections and addressed any miscellaneous concerns we and/or he may have had. Our home looks totally new and different with a greater street curb appeal. We are very satisfied with the experience we had with AMPRO, Leo Redford, and foreman Nester and his crew. We highly recommend AMPRO.

I wrote a review here last year in February and it was glowing; however once this company gets your…read moremoney in their pocket, they could give two sh*** about any follow through. The crew is wonderful, but the Superintendent, Leo Redford is a plain money rubber for his boss Rob. It's really too bad. Just a follow through on a gift certificate, and black matte stove paint, because they painted my stacks without asking, is like pulling teeth. Mind you, my roof is supposed to have a 50 year warranty. Please don't use this company, go somewhere else to spend your hard earned money! Sad and pathetic, for customer service! 2 thumbs down!

I needed an expert to look at some siding concerns and the roofs of my house/structures to plan for…read morethe future. I really wanted someone local (near Oly/Lacey/Tumwater) and found Equity Roofing's great reviews. Jose showed up right on time (this rarely happens so I was immediately impressed), helped assess everything and was very honest. Despite how ugly the siding was, it was just cosmetic and didn't require any repairs (yay). The biggest roofing project could be deferred, but a smaller structure needed a new roof yesterday (it was decades old and I rebuilt everything but the roof 5 yrs ago so was a valuable investment). He gave me quotes on all the structures and came in at the lower range of average roofing costs. He was able to be out within a couple of weeks to do the small roof and they were timely, efficient, very clean and did a beautiful job. Jose also scouted around the structure after the job to make sure it was properly picked up after. Throughout the process he was very responsive in emails and there were never surprises. I have recommended him to neighbors and am saving to do the main roof in a year or two. He is a very honest, reliable business and family man with high integrity. Stay local and you will be so glad you did. I'd give him 10 stars if I could.

These guys are amazing! the communication was prompt. Jose sent photos to update me and have me…read moremake decisions on shingle color. the options for shingles were great! They finished the roof way faster than I expected! The thorough clean up they completed was great. Some contractors leave a bunch of trash. Jose's team didn't leave anything behind. The quality and customer service was worth every penny.

Mike was early on our scheduled appointment date. (I posted a previous review) His coworker was…read morenot with him so Mike installed seamless gutters all by himself! It took him about 90 minutes that morning. I don't believe Mike needs Yelp reviews as it seems he is good to go installing gutters since the mid 70'S. As far as the price, I believe it was average and I wanted my home to be protected before the winter. Mike accepts cash or cashiers check. He is a very pleasant man and amazing installer. Thank you Mike!

I was unable to receive my medication in the mail because your delivery truck was blocking the mail…read morebox and the mail man was unable to deliver my necessary meds thanks for being ignorant