While this salon has been around for a little bit, I just recently discovered it. Let me tell you I…read morewas impressed. The owner works solo, and provides the most exceptional level of service I have ever received at a nail salon. Her shop is exceedingly clean and sanitary. She explains all of her products and why she uses them, and how they benefit you. That is a huge difference from the mall salons I used to visit! She listened to what I wanted, made sure I was happy with how they looked before we ended our session. As a side note, her nail art is the best I have seen in our area hands down. She is very busy, so be prepared to wait for an appointment. She will not take walk-ins as she is so busy. I was able to get in within three weeks. You can book specific services and addons through her Facebook page so you are not surprised by the cost and she can book the appropriate duration.

From the owner: Retra Nail Salon is a boutique nail salon offering high end one-on-one services in a laid-back…read moreatmosphere. We provide unequaled cleanliness and knowledge of hand and foot care. 

I've been working hard to grow out my nails and wanted a natural look that doesn't sacrifice…read morestrength or health. I asked for acrylics because I wanted a protective layer that's thinner than the dip powder I'd been using. Tram examined my nails and advised that acrylics usually add thickness, so we opted for a French dip with just two layers instead of the usual three. The results are fantastic--I love how natural yet strong my nails feel. I'm so grateful for Tram's expertise and skill. Highly recommend this salon!

I made an appointment two days in advance. Appointment was confirmed. I arrived to my appointment…read moreon time. I waited for 50 minutes for my appointment with no hope of having anyone available to even start my manicure. I would have rescheduled my manicure if anyone from the business had called or re-scheduled my appointment. The owner told me they were "too busy" to call appointments to let clients know they were running roughly one hour behind schedule.

This is a cautionary tale for those like my former self who would go to nail salons without…read morechecking if all the technicians are licensed and knowledgeable...I feel if I had done this none of the below would have happened. So, not only was I charged an outrageous amount for services I did not ask for, the technician injured my cuticles (the pain really kicked in the day after), damaged my nails by using a nail drill on my natural nails, something which should have never even been brought out (I did not even know what that was until I looked it up later), and then the business refused to refund the full amount of what I paid (their excuse was that they had performed "some services" so they were entitled to partial payment???) They did not care that the technician had caused injuries (one toenail cuticle was particularly scraped and became swollen the day after), damaged my nail beds, required me to go to a different place to remove the gel I had not asked for, and most importantly treated me with a total lack of respect or honesty. I was shocked by this horrible experience, especially when I confronted the owners and the technician after discovering I had been totally bamboozled. When I first left the salon I still had not realized the extent of how badly I had been treated or how much damage the technician had caused---but my gut feelings indicated I was very upset and as I was unable to work, I decided to find another place to first repair my fingernails (they were a mess) and remove all the gel from all my toe nails. At the second salon, they informed me that Ks Nails had not removed all the gel from one of my hands, I've never had any problems remotely like this at any other salons in other cities...I have simply said in the past that I wanted a regular manicure and no gel and everyone has respected that....until now! Therefore I've never had gel on my nails (until now) and was not familiar with the process ..my unfamiliarity with gel should not have been a reason to take advantage. The last straw was when I told this story to a friend of mine who said she had also gone to this salon years ago, and pretty much the same thing had happened to her! My friend had even repeatedly pointed to the services on the menu she wanted with the prices but the technician STILL proceeded to do services she hadn't asked for--- and STILL charged her for the unwanted extra services! My friend thought it was her own fault (it wasn't!) for not questioning the charges--even though she had done all the right things before starting. So, here you can find services added stealthily, overcharging, practices resulting in injuries, unprofessionalism, and horrible customer service...again, I'm astounded.

Over customer service is not that great, they are pushy about upselling to a gel mani or gel pedi,…read moreand was definitely overcharged this last time.

I love my nails and this place --- although I am not sure if I'm cool enough for these nails!!!!…read more They are so beautiful!!!! All dip powder with a dip French manicure accent nails. Call ahead on the weekend, they get busy!!!! Amazing service and beautiful results.

We had a very nice, relaxing pedicure at Pearl Nails. We were given a service menu to choose the…read moretype of pedicure, which I really appreciated as I don't always receive that option at some nail salons. We got the deluxe, which is a little more elevated experience. We got a nice long pedicure, which included exfoliation, mask, and moisturizer. A hot towel at the end too. I appreciated that the nail tech took her time on my toes, cuticles, and feet. Everyone was very nice and the massage chairs were great. Pricing fit the experience and we will go back.

Had a wonderful experience. Staff is respectful and attentive. Salon is clean and comfortable.read more

I'm so lucky to have this place! Every tech I've had is perfect and very personable (though Linh is…read moreTHE BEST!). Please don't overlook this place - it's so worth your time PS: everyone will cater to you in the most kind of ways. I'm about to move to Coralville yet I will still come here for my nails.

Been going here for years and I love it, always very kind, super affordable pricing and their…read moreattention to detail is AMAZING!! would highly recommend, they do take a little longer than most salons but you are going to get great service!

The worst pedicure I have ever had, and I have had a lot of pedicures over many years. Only had my…read morefeet soak for a few minutes, not near enough time to soften things up. Minimal time spent on exfoliation and callus removal - not nearly enough attention paid to problem areas. Nice enough hot towel and leg massage with lotion. BUT, I asked for shellac polish with tiger-eye effect. Ended up with just regular polish, no tiger-eye effect, and dull flat finish. Sloppy and ugly. I cannot wait to get this lackluster hack job removed. My husband said I could have done a better job here at home. The salon appeared to be clean, and staff was friendly - but that only goes so far.

Got an acrylic full set, coffin tip, ombré of colors that would compliment the bridesmaid's dress I…read morewas assigned for a wedding this past weekend. Nails are still in great shape and will be returning to shorten, fill in and add some glitter leaves for Fall!

Jenn, the owner of this nail shop is AMAZING!! Provides first class service with an amazing…read morepersonality and attention to the little things that make her a stop above the rest!