Late pick ups. Missed pick up. Inexperienced drivers. So disappointed - long time customer but…read moredoubt I'll go back

The absolute best transportation experiences I have encountered. Worth every penny. The drivers are…read moreALWAYS polite, kind and extraordinarily helpful to this 80 year old with my bags, going in and getting someone at the airport with the wheelchair I reserved and making sure I am safe with curbs. They are truly the best.

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

We have now used this service multiple times and they have been consistently excellent. The cars…read moreare great and clean and the drivers are friendly and drive safely through NY traffic. Highly recommend

Last week, I flew into New York from Los Angeles with my family for a trip and needed…read moretransportation from JFK Airport to our hotel in Manhattan. When coordinating, I had an unusual setup. 8 family members taking 3 different flights that were spread out in a 48 hour period. Thus, 3 separate airport pickups. All I needed was a company who could coordinate these airport transfers without giving me a massive headache. Enter: Ride In Style Limo. My hero in black leather seats. I needed a sedan for #1, a big SUV for #2, and then another sedan---for myself. After doom-scrolling Uber estimates of the $100-$125 per ride (plus the emotional cost of maybe getting a Toyota Corolla that smells like gym socks), I looked online and found Ride In Style. Preet responded fast, quoted me a fair price...honestly...it was only slightly more than what a rideshare would've cost. Worth. Every. Penny. The cars? Clean, spacious, and didn't smell like sadness or Febreze. The drivers? Total pros. They texted us ahead of time, met us at the curb like royalty (no dragging our bags across the airport to find some mystery JFK pickup zone), and were exactly where they said they'd be. Each ride was smooth and easy---literally 5-star service all around. But here's where they really shined: my red-eye flight got delayed by FOUR HOURS. These saints didn't flinch. They tracked the flight themselves and showed up right when I landed at JFK, like some beautiful punctual limo fairy godmother. No frantic texts. No "call us when you land." Just peace, comfort, and zero stress. Honestly, I want this company to handle all areas of my life. Airport pickups? Nailed it. Emotional support? Feels like they could do that too. I'll absolutely be using them again the next time I'm in New York. I'll also be recommending them to anyone who wants VIP-level airport service without selling a kidney. Huge thanks to Ride In Style Limo. You made my family's chaotic arrival feel like a breeze. Pro tip: If you're tired, cranky, or just allergic to rideshare roulette, this is the company to call. Bravo.

My wife and I were visiting family in Ct. We had a midweek…read morenoon flight to California. DEEPAK, the driver from All QUEST arrived early and we were off for the Newark airport. He had studied the traffic; took the most sensible, least obtrusive route. Saving time and eliminating aggravation! He was professional, personable, and we thoroughly enjoyed our conversation. The car was roomy, comfortable, and clean. As our granddaughter would say: ALL QUEST LIMOUSINE made this experience EASY PEASY. We will use them on all future trips from Newark airport to Stamford, Ct. The price was all-inconclusive (fare, tolls, and tip), so there was no confusion about the charge. Now that we know about ALL QUEST, we have one less detail to angst over. thank you, Phil and Florie L. Marin County, California

What an amazing car service…read more Our driver - Javed- was incredible. Not only was he was an excellent driver and very professional, but he went above and beyond helping us track down our lost bags from a different terminal at JFK and even returned a left behind passport to us after the trip. This place is great - don't hesitate to book your next trip with them!!

ABSOLUTELY NOT !! My grandmother hired them to drive 14 of us, with two babies, in a coach bus to…read moreour vacation. They sent a party bus, claiming their coach bus broke down; on, that's fine things happen, right? However, the party bus is not child safe, could not have babies in their car seats as was not able to hook up anywhere. And it all goes downhill from there.... 1. We had to take baby wipes to clean the inside as it was filthy!! Sticky, dirty, it was appalling. 2. The suspension on the bus needs to be checked. While holding onto the babies, we are being jumbled around the seats, often being bounced into the air. 3. The shades on the windows do not work, as they would not pull up and when we tried to they would get bunched up. 4. The wires for the lights in the ceiling were exposed, just waiting for someone to grab onto them. 5. We found opened bottled beverages all over the bus; water bottles and alcohol. Great for kids right... 6. We found broken glass inside the drink compartment and across the window sill. We cleaned it up to avoid anyone getting hurt. 7. When picking us up after vacation, the drive was an hour late. They claimed because of the storm the night prior, the driver was behind... ? Anytime we called for an eta we were given "12 minutes away," "6 minutes away," "20 minutes away," and so on. If you have to be somewhere at 9, leave early to accommodate traffic. 8. The driver was texting and driving!! When we called the company to report him, they immediately backed him up saying "oh he's using his gps on his phone." I have attached the photo we took of him to this post... very clearly texting as you can see the keyboard of emoji's and call button in the contact he's texting. When my grandmother wrote a bad review, they have now blocked her post and her from their Facebook page, AND started harassing her with texts and phone calls. Apparently the owner will be calling her on Friday to hear her out. But then why can't her post be up...? No wonder they have a 5 star review, they delete the bad ones. BE CAREFUL HIRING THIS COMPANY!!

Driver stood us up. Had to cancel flight & rebook-at our expense. Very disappointed in this…read moreservice.

When you need transportation for your family, you need to have trust. I want to know that they will…read morebe there on time and I want to know that they will send a quality driver who is focused on making the experience a pleasant one. Helen is the skipper of this squadron and she is on her game! After coordinating some tricky details with her on a few occasions, it is obvious that her entire philosophy is geared so that you get excellence, every time. Nicely done.

Used them a few times from Greenwich to HPN and to Newark. Always early, great cars, professional…read moredrivers. Highly recommend.

Best Limo One was our transportation home from Tavern on the Green today. There was enough room for…read morefive in the back and I sat up front with the driver. He was great assisting everyone in and out of the limo. The AC was on but it was still warm to me. Not sure how they felt in the back seat. His driving was very good unlike the speed demon Uber driver! He sent me a text message since my Cousin gave the driver my number. My cousin gave him the wrong address but it was fine. We were dropped off exactly where we requested. I'm recommending Best if you need a Limo Service.

Great service, on time driver. Professional and clean cars! My only advice would be to ask for up…read morefront price including taxes and fees.