My husband purchased/sized all of our wedding rings and bands here and it was a great experience…read more Recently, I stopped by on a week night to get my band sized up a little to match my engagement ring. It was a little before close, so I was expecting to have to leave my band there for them to work on it, but they were able to work their magic in the time we were there and get the ring to finally fit my finger comfortably. Would highly recommend this place for purchasing rings! They have great customer service and a nice selection.

Went in to have a watch band repaired and Wow - they were so great. No waiting and they offered to…read moreclean my wedding band as a bonus. It has 16 diamonds on it. I didn't realize how dull it was looking until it came back cleaned - practically needed sunglasses it was so sparkly! Very nice staff and so helpful - I'll definitely go back for my jewelry gifts! First class all the way. Thank you Middleton Jewelers!

Taryn and Alisa NEED TO BE PAID MORE THAN WHAT THEY GET PAID CURRENTLY AFTER WORKING WITH THEN!…read more This place is a really nice spot to go if you need jewelry. Not to mention their whole team is awesome. I mainly worked with Taryn and she was amazing and was very helpful with sorting out the questions and finalizing my particular customizations I wanted. Alisa was very nice assisting with the initial visit and assisting when Taryn was out. I had the best experience ever and I'm thankful that I bought from this location. The whole team needs a raise, especially Taryn and Alisa deserve one though because they took the most time sorting everything out and helping work through all the hassles of the work flow. Taryn was exceptional helping me find something that I loved that also fit my style too, big props to her she definitely deserves a bonus and employee of the month. it's only fair because she helped me with my SpongeBob bracelet. I highly recommend, pleasantly surprised and highly satisfied with my purchase and the entire experience. They were down to earth, helpful, kind, supportive, fast and very efficient.. not to mention they took extra time to research and prepare a lot of extra stuff when I was looking/shopping for options. 11/10 you will not be disappointed. Give Taryn and Alisa a raise.. NOW! that's the only reason my rating is not 100/10 Ps if you don't give Taryn and Alisa more money on their paycheck i will find a way to tell everyone not to shop here anymore so you better do it. You should really really really do it (give Taryn and Alisa more money please) -Thank you in advance

Love the honest customer service. Everything you want in a local business. Great prices as wellread more

Had a wonderful experience with Diny's! Decided to try somewhere new, I had been going to the same…read morejewelry store for a while but service had gone down the last two time I was in. Nick and his family was awesome. I love that it is a family owned, family fun business. Customer service was spot on and time was taken to discuss what I wanted, definitely didn't feel rushed. I had an older ring and wanted to swap the diamond for something different and alter the band. The price point was perfect and I didn't feel gauged. The ring came out beautifully and I've gotten so many compliments. Will definitely be coming here for any future jewelry needs.

Sarah and Nick helped me with a wedding set redesign and I'm so pleased with it! I chose Dinys…read morebecause it's a family business and I liked the atmosphere and staff. My wedding set was dated and Nick spent lots of time helping me figure out exactly what I wanted to get the updated look I was going for. They are professional and great to work with. 100% recommend for buying or custom jewelry projects.

This place is amazing!absolutely fabulous customer service! I have sold numerous pieces of jewelry…read moreto them! Very fair trade-in costs and I've also purchased from them and very very happy with my purchases! Highly recommend!

First time I've ever been in this store, not a lot of room to move around more staff than customers…read morethat was for certain.

Wonderful jeweler. Jennifer and Bill worked with us to upgrade my wife's wedding ring from 22…read moreyears ago to a more modern setting. Excellent service and friendly staff. Bill FaceTimed us with a wax model and after approval by my wife we had the completed ring in two weeks. Thank you!

William Thomas Jewelers has been my go-to place for years. Our WTJ collection has grown, including…read morecustom wedding bands, pendants, bracelets, and earrings. Bill has created my vision on many pieces and exceeded all expectations. I have recommended WTJ to many friends and family, who have all had the same outstanding experience. Don't be scared off by the word custom. The prices are fair, and you get your personal jewelry team that helps you design your next family heirloom. That is priceless!

They learned me and my fiancée's name here immediately and provided excellent and timely service…read morefor the custom band I wanted with the diamond we selected from them! We came back for our wedding bands because of their professional service. Friendly staff without hard sales tactics, plenty of patience for trying different options, and transparent pricing all the way through! Men, I found a tantalum band here cheaper than I could find online. I did not feel left out of the discussion for her rings. For custom work, I won't go anywhere else, but they have a great selection of options on the shelf as well!

The talented engravers at Chalmers turned a plain gold band into a delicate masterpiece-- all in…read moretime for our wedding. Thank you, Chalmers!

They created my engagement ring and it was beautiful. Was in every six months the first year to…read morehave it checked and cleaned - no issues. After about two year, the center stone fell out and I was told by another jeweler that TWO prongs would have had to fail for this to happen. TDC would not honor this because it. had been 7 months since I had my ring checked. The ring was just a few years old and I worked in an office. I was not hard on my jewelry. I had to purchase another stone (why did I buy it again from them???) to fix. I know things can happen but when you build a ring and I pay for the stones, the least you can do is not have it fall apart. And if it does - stand behind it and make it right. I had to make a claim on my homeowners who nearly dropped us for such a large claim. I sent a letter to the owner and naturally received zero response. Decided to never go back and we took all our spending elsewhere. We moved our business from TDC to Goodman's where we purchased many new pieces over the years. Now we live closer to Oconomowoc and go to a local shop where the jeweler is on site and they do stand behind their work.

So far, so great! Got my engagement ring here and they were nothing but the best. I visited more…read morethan five other diamond shops prior to the diamond center they led me to look for better service. And I found exactly that at the diamond center on the west side of Madison. Tricia helped me find my ring and I bought it the first day I entered that building. I needed the custom ring within 10 days and Tricia got it completed and ready in six. I picked it up and it looked absolutely beautiful. Update: ended up needing it resized. I left Tricia a voicemail and she got me in the next day to drop it off and they had it ready in five days. Again, meeting my sharp deadline! I've been completely satisfied with a diamond center so far!

Stopped in to drop off a ring rhodium plated. My husband ended up purchasing a silver chain while…read morewe were there. Kayla provided exceptional customer service even though the item we were purchasing wasn't not very expensive. I mention that because she really spent time helping us and made the experience easy and fun.

My son's fiancé damaged her engagement ring while using weights in an exercise class. We sped over…read moreto Kesslers and they were wonderful! They took her back and used a vise in order to get her ring off her swollen finger. They reformed the ring and then polished it. And they did this all for free on Christmas Eve! Kudos to Kesslers - you made a young woman so happy!

Lisa spent a great deal of her personal time helping answer my questions and offering her…read moreprofessional insight about a diamond ring I had purchased off of eBay. She was exceedingly pleasant, knowledgeable, and patient throughout all of our conversations, I would work with her again in a heartbeat

I was extremely impressed with Lisa's expertise today when I sold some jewelry to her. I have…read morenever seen such professionalism and knowledge in the field of gems and jewels as I saw in her. And her honesty is 100%! If something is good, she says so, but if it isn't she also tells you the truth. Everything is up front-nothing is hidden. I highly recommend her business to any who need this service- from appraisals, buying or selling jewelry. I will definitely use her business again!

I have happily shopped there for years and I will never be back. They had an older woman employee…read morewho decided I wasn't worth even a hello. Of course this was after she gave me a blatant look from head to toe. Clearly I wasn't gussied up to her standards. They have great pieces but I can buy them elsewhere.

Customer service? What is that? They certainly have no idea what that means here. Nobody greeted us…read moreand multiple employees walked by without even acknowledging us or anything