Today it's freezing outside. I live nearby and I hear a dog barking and I go outside to see a dog…read morelocked outside. I had to call animal services and then someone finally came to get the dog. Im not sure how long this dog had been outside but from the time I recorded to the time they got him, it was at least 30 minutes. The vet is supposed to be the best place for your dogs, freezing in this weather is cruelty. Shame on this place. I'd never want to bring my dog here just to have them die there from freezing temperatures.

I must say Family Pet Center is second to none! I am Very…read moreGrateful for the Wonderful Care Family Pet Center gave my cat that had a life threatening condition! The whole staff is incredibly nice and so very caring! The facility is kept very clean with no oder at all as some places have! They are conveniently located close by to the Dallas North Tollway and Main st. for easy access. Even if you have to travel 30-40 minutes or more your pet will thank you for the wonderful care they will receive at a reasonable price. I Cannot Thank Family Pet Center Enough!! They Deserve Ten Stars **********!!

The colony animal clinic has provided great care for our female year-old Pyrenees/cattle dog from…read moreweeks old to present. They are knowledgeable and efficient

I had a very negative experience at The Colony Animal Clinic and would caution others about their…read morepractices. The staff is more focused on upselling (overpriced) services rather than the well-being of pets. After contacting the clinic about my dog that was experiencing occasional vomiting and decreased appetite, they attempted to pressure me into several procedures that were not essential to diagnose my pet's condition. The receptionist and a random vet tech cornered me in the lobby insisting if I didn't agree to sedate my dog and consent to a $500 X-ray fee my dog would not get better. After my initial visit, I called to ask for medication to treat my dog's upset stomach and the staff was quick to say "you declined an X-ray so we can't prescribe anything". When I anxiously requested to speak to the vet himself, the receptionist acted defensive and accused me of yelling at her. When I did speak to the vet, he said "I'm not god, I don't know what's wrong with Scout!" This place isn't going to do anything for your pet unless you're prepared to drop $$$$ on unnecessary services. The Colony Animal Clinic preys on and exploits fearful pet owners for financial gain. Do not go here. For a 9lb 3 year old dog I was charged $75 exam fee $237.50 bloodwork $63 fecal test $58 anti nausea shot $40 antacid Had I got the X-ray too the tab would be well over $900 No one even called me with the results of the diagnostics, I had to reach out to them. You're not a customer/patient to them, you're just a paycheck.

Dr. Kayani is amazing. He is very compassionate, knowledgeable, kind, and honest. He is amazing…read morewith our fur babies. Every team member at this clinic is caring, kind, and thoughtful.

Everyone at Willow Bend Vet is so caring and knowledgeable. They have always been available to see…read moremy 16 year old dachshund whenever we needed special help with an issue. We highly recommend Dr Kayani for any of your pets wellness or health issues.

My dogs have been customers here for years. Always great service and caring employees. Thank you…read moreAllison, Jayden and Bentley.

Jess is a good man and Dr. who has been kind and loving and given good care to my dogs and my…read morebrother's dogs, for over a decade.

If you have a senior dog, SFPC is the clinic for you. Dr. Dunn was phenomenal with helping us…read morebalance quality of life for our 18 year old Beagle with the financial investment, and helped us make the decision of when it was time to finally let my best friend cross the Rainbow Bridge. I truly believe that Dr. Dunn's willingness to trial medications and allowing us to make the decisions with her guidance not only gave us additional time with Jadie that we wouldn't have had otherwise, but also helped us emotionally through watching our dog decline. Dr. Buffington and his team took care of us when the time came, and it was truly the best experience a person could have had when going through the pain of letting your best friend go. He even sent a follow up email the following morning reassuring us that we'd made the right choice, and we received a card signed by the entire clinic. Today we bring our new puppy to the clinic that we trusted with my best friend's life.

Charlie, my 9-month-old Cavapoo, came back from the babysitters vomiting and with bloody diarrhea…read more I was beyond scared and worried for my pup. I was able to get an early appointment with SFPC to get him seen. Thankfully, I was reassured that he was just fine with an upset tummy from eating something at the babysitter's he should not have had. She prescribed meds and I am happy to say 3 days later, Charlie is no longer vomiting, stools are solid, and as happy as can be. Thank you Dr. Dunn and team for getting my boy back to good health!

I brought my sister's cat here while she is out of town. While it is my sister comes here…read moreregularly, this was my first visit. While my sister was away, her cat had a situation that required her to be seen for a medical evaluation. When we arrived we were welcomed and escorted almost immediately into an exam room. Dr. McConnell came to see us right after the Vet Tech did our intake and was able to give us her professional evaluation. Thankfully this story has a happy ending and the cat was doing just fine! Review #2165

We came in for 3 vaccines total between 2 pups. 1 bordetella for our female and then a rabies +…read moreDhpp for our male. We were met with intense pressure to add blood panels and fecal tests to which I said I would like the information for each and then I'd like to reschedule to do those at a later date. I only would like the amount to take care of the needed vaccines today, a nail trim for both, a quote to get our girl spayed, and would like the info for the other testing to consider booking another appointment. More and more pressure was applied and finally let up. The vet tech took our puppy to the back and told us "we are just going to get their weight and temp". *they DID clip their nails for us per our request while doing so but did not say they were doing that in the back* but they came back to us with the shots already done WITHOUT TELLING US WHAT THE COST WOULD BE. When our dogs were brought back to the room we thought we were waiting for them to do the shots in the room with us (like every other vet has done) but before doing so they would tell us what today's bill came out to. But we were instead given the quotes for the recommended testing and spay and told we were finished. We get to the checkout counter and are told it's $352 for 3 shots total and a vet "exam" that never took place in our presence. We were never even given the option to discuss or decide if we would like to proceed with the vaccines because they took our dogs to "check temp and get weight" but instead also administered the vaccines so there was no way for us to decide if we would be proceeding with care at this facility. I am understanding that an exam needs to happen, I understand that we have 2 dogs so 2 x the cost, but what I DON'T understand is why you would not have a consultation with your patients. You can't even get your nails done without them telling you the price first, because it is IMPORTANT that you're both on the same page. I would have never wasted their time with an appointment if they would have told be I would pay $107 EACH for an "exam" that I would not at least get to witness. This feels extremely deceptive, it feels predatory to take away someone's option of proceeding by just doing it before discussing cost (especially after I already expressed interest/concern in payment for the other stuff they wanted to do), and I would certainly never recommend anyone go here. The price isn't the main problem - it is the lack of communication and care. I would rather drive an hour one way to our old vet because even if I'm paying the same cost, at least I get to see everything they're doing to my dog(s) AND they would never do anything before discussing the price AND AGREEING!! STOP TELLING PEOPLE YOU ARE WEIGHING THEIR PET WHEN YOU ARE ACTUALLY DOING SOMETHING ELSE.

I was able to get an appointment for the same day which was nice. The office was clean and quiet…read more The vet was nice and gave us plenty of time. She wrote out every test she thought we might need and circled the ones we could do that day. I never felt like they left me in the room for too long. They also had a calming diffuser on. They never man handled my dog. She answered all of my questions. Although we think differently about what the issue is with my dog, I know she just has to rule things out to be sure. And the diet change we do agree on has already helped. The front desk also double checked the total cost and corrected it and she helped me to my car. Compared to my other dogs previous vet at Twin Lakes: they left me with more questions or feeling like we weren't doing enough. That vet would leave the room before answering my questions and was very passive about the issues I was coming in for, offering no advice. The place was very outdated and wouldn't call back about questions. So you get what you pay for. Right now I'm happy with healthy paws.

I LOVE THIS PLACE! Came in today for my second visit and the entire staff was awesome! Shout out…read moreto Thadeus for being so kind and patient with my puppy!

waited total of 40 min total for a 2 second tech visit. forgotten. I might not look important…read morebut my time matters too.

Had a great first experience here & will definitely be back. I was even happy with the price which…read morenever happens, especially for a vet visit!