I am currently sitting in an exam room for about 30 since the nurse took my vitals. The place was not that busy when I came in. I booked and appointment. For 10:30am was here a little late like 5 minutes. I hVe no.idea when I am gonna be since but I am about to get up and walk out. And I am gonna ask for a refund. read more

staff is so rude on the phone and in person! i wish i didn't have to come here - but for workers comp i had to - if you don't have to go here go somewhere else. read more

Went in for checkup. Paid my copay via phone and the app as I always do. I was the denied care by the front staff by informing me my copay was 100. When I informed them I just paid 50 as I always do I was told "well it's 100. So you have to pay." I again informed them I just paid and asked how recent this change was. I was told 2 years. I informed them again I've been here since then and paid 50. I was then told unless I paid NOW (which is untrue by the way they can bill you after the fact) I would be denied care. Workers at the front also have their IDs reversed so you can't see their name or Info. read more

Don't bother using the online system to book an appointment ! Booked at home so I could wait in a comfortable area, only to arrive on time for my appointment and be told it will be an hour wait! What a crap system. Why let people make appointments if they will still have to wait an eternity? read more

Care quality is good Doctors are friendly and knowledgeable. The offices are super pristine clean. If your doctor is not available to see you, going here is the next best choice read more

I went for a follow up after a follow up on a toe infection. Dr. Carnaru would barely look at it, was dismissive, rude, and not at all helpful. I couldn't understand what she was saying due to her heavy accent and she she got visibly mad anytime I asked her to repeat herself. read more

The reason I am writing this review is because of Dr. Carnaru (elderly, blonde hair, large outdated glasses). She is rude, arrogant, unprofessional and with a gargantuan chip on her shoulders. I am not going to go into detail other than to say I left the establishment in tears because of this so called "MD". She made me feel lower than the dirt under one's shoes. I will never return to this location as long as she's there. Stay away from this location if she is there. She's useless and ineffective. No human being deserves to be humiliated to this degree which seems to be her strong suit. read more

Came In today with bronchitis. Dr Ilye was here today and was a very nice Dr along with the nurse who was very thorough. Did a covid test and gave me a few rx's. Was hesitant after all the bad reviews about the one particular doctor but had a great experience! This will be my new urgent care. Thanks city md team!! read more

Dr. Mirela Caruaru has horrible bedside manners. Very condescending and makes you feel like an idiot. Dr. Mirela, please consider another profession if you're going to continue to be disrespectful to your patients. read more

Horrible doctors, especially the old lady with short blonde hair and glasses...Dr. Carnaru, she needs to get fired asap. She's so rude, how is she even in the field of helping people when she acts like we are inconveniencing her? If you do not want someone you love or even yourself to be treated with disrespect and not take your concerns seriously, do not come here. read more

I was evaluated by Dr. Carnaru tonight. She is the best clinician who will provide you with compassionate tender care, along with the best treatment to maximize your recovery. Her team is also very dedicated to patient care and work in tandem. Ultimately the examination rooms and restrooms are very well sanitized and clean. I will always return here for my medical needs because everyone at this CITY MD cares. read more

Everyone I interacted with was very nice, person who explained my test results was very thorough!

To address the long lines in the cold weather, this location now has a virtual line system. YOU MUST BE IN LINE IN PERSON BEFORE THEY OPEN AT 9AM. You can come later than that but you risk not getting a spot in the queue. You're then free to leave and go where you please, and you receive a text when it's your turn to be seen. You have 30 minutes to return or you lose your place and have to try again another day. This system has it's flaws, but it is better than waiting hours on their roof in the cold (in December I arrived 30 minutes before they opened and still waited an hour in line). What I also like is that if you reply to the confirmation text with an "S", they tell you how many patients are ahead of you. Really helps planning your day while you wait! I recently came for something besides COVID testing, so I received my confirmation text at 2pm, and got told to come in at 6pm, which was the wait time I had expected. Front desk, security, and medical staff have all been extremely upbeat and personable! read more

Went for a quick visit because there was a build up of ear wax blocking my hearing. Was barely looked at and was just prescribed ibuprofen and drops. I asked for it to just be washed out but couldn't be helped with that said there was an "infection" ended up wasting an hour and a half and still having a blockage in my ear. Btw there is no infection just a little swollen from picking at the area. Total disappointment barely understood the doctor speaking to me. read more

I highly recommend City MD! They have helped our family many times over the years. This location is clean and well-run. The support and medical staff is always kind, professional and highly competent. On our most recent visit we had the pleasure of speaking with Manager Michael C, who helped facilitate getting my family member seen despite an unpredictable rush of patients right before we arrived. We appreciate the courtesy, which is representative of the high standard of patient care we have come to expect here. read more

Everything went well. Front desk people were very accommodating, MDs know how to listen, care and treatment were provided well.

Never picks up the phone!!!!! I prefer the location on Woodhaven Blvd and Queens Blvd. read more

From the check in at the front desk, to the Assistant and Dr. Mirela Carnaru it was an amazing experience. Everyone was so professional, kind and loving. Dr. Mirela Carnaru is an excellent, beautiful human being and outstanding professional Doctor. She listened attentively and explained thoroughly my girlfriend's symptoms and treatment. I cannot emphasize enough if anyone needs a Doctor this CityMd and Dr. Mirela Carnaru is the place to go. My girlfriend and I left so grateful and feeling blessed. If I could I would give this place 10 stars! Thank you again Dr. Mirela Carnaru! read more

facility very clean and efficient. Whenever I go to a City MD facility, I never see an MD or DO - always PA's. Why call it CityMD if they don't have any MDs. read more

Don't go here for Covid test and anti body test. I had mine taken last July 3rd and it's July 14 now and no results or whatsoever. Their customer service made me Wait for 30 minutes for nothing. The doctor that checked me and di the tests can't even get the blood out of my vein. The line gets too hot as it's from the parking lot up stop and shop and goes all the way down to their reception area. It's a free test but they charged my insurance still anyways. Go to a hospital instead as they have legitimate laboratory tests unlike this clinic. If you need the results for employment don't go here please. I lost a job interview because of their delay. Their results will Never come on time at all. I lost so many opportunities just waiting for my results as it's already been 12 days waiting. Please cut the waiting time and just go to a hospitals really upset I have no results yet and lost possible jobs. Just waiting for the results is causing me so much anxiety and worries me a lot! read more

CityMD Maspeth Urgent Care - Queens - The tests I had taken from last July 3rd... - Urgent Care Near Me - Maspeth, New York

I came here with a foot injury about two weeks ago. I was seen by Mirela Cirnaru and I cannot emphasize how amazing, patient, professional she was. My nail needed to be extracted and she was very thorough in explaining the procedure to me, what to expect, and after care advice. Her bedside manner was extraordinary and I feel so lucky to have been seen by her. My foot is healing well, thanks to Mirela. Highly recommended. read more

If i can give you guys no stars i would, one of the girls in the front desk is EXTREMELY RUDE, i say girl because a woman does not act how she acted. I cannot believe they have her sitting in the front desk representing them, she's like guayaneses or Indian, dirty blonde hair or highlights she had it in a bun, long eyelashes, she don't have no manners what' so ever! She don't let people talk neither ask questions with out taking over you. Her attitude is on 100%, i was so close to telling her off and telling her you don't have to work here if you're not happy. She was about to take me out my character but i did not allow my self to stoop down to her level specially because the facility was full of patients. It's extremely unprofessional to have someone like that working there specially as a front desk/reception. Please send her back to training. As per the lady security guard wow what a angel very helpful and polite, she needs to be the face to represent your company. read more

If your Sick.....DO NOT waste your time and money at this location. They do not know what they are doing, their professional advise is sub-par. Everyone has the same diagnosis and everyone is prescribed a Bag of medication that is left up to the patient to fill. Wait a day or two and call your family doctor for real professional advise. Horrible team of providers that just DON'T knOw read more

My husband and I went in with cold/COVID symptoms. We were feeling terribly Ill and Dr. Mariela Carnaru made sure we were seen and taken care of right away. We were seen quickly and recieved a COVID tests along with strep. It was a great experience being in and out yet still being taken care of. I will always request Dr. Mariela Carnaru! read more

Stopped in yesterday for symptoms of bronchitis. I was asked a few times if it was covid related to which I consistently said no, was tested prior and no covid, I think I have bronchitis. I go into the treatment room and make it clear of my symptoms, that I am covid negative, 8 months pregnant and not sure how to treat this - hence me coming in. Dr came In for about a total of 1 minute- pushed his thumbs on my forehead, did a covid test even though I said I was negative and just tested, told me it's a cold but cold medicine. He dismissed My concerns of being 8 months pregnant and not sure what I can and can not take. His response was if you have a fever take a Tylenol - he didn't even bother to see if I had a fever. I asked him about goiNg to work in my office and if it was too contagious and he rolled his eyes and responded with it's a cold. It's always contagious. I was so frustrated with his arrogance and complete lack of any sort of concern I just wanted to curse him out for being such a d*ck. Instead I left and got my discharge paper - to which I noticed he put my symptoms were a result of direct covid exposure! I said like 5 times that it was not covid related and never did I think it was and I wasn't near anyone with covid. Place must get kickbacks for covid patients or something. Wish I had the drs name but just avoid this location all together. read more

I absolutely love doctor Mirela Carnaru. She makes me feel so comfortable, clear communication and excellent bedside manner. If you're looking for a doctor doctor Mirela Carnaru is great for you. Thank you doctor Mirela for everything!! You're the BEST doctor . read more

Dr.Carnaru. is the best. She is the only doctor I would see. I'm sorry the other doctors are not very useful. The three times I've seen Dr Carnaru Always goes out of her way to treat you no matter what issue you may have..... read more

Now that I actually got a chance to use their services, I realize that this company is a total ripoff. Put it simply, even though you are the one paying for their service, you have to do all the work. They take nor responsibility for anything. Procedure: 1. Spend 20 minutes filling out the really annoying information on a glorified I-Pad. 2. The process includes signing multiple waivers. You really need to bring a lawyer, if you could afford one. 3. So now you are at the realization that they aren't responsible for anything. 4. Wait to see a doctor. 5. Doctor and nurse were fine. 6. Wait for your results......and wait.... and wait. 7. Then the blame game starts. "You didn't fill out the 20-minute form correctly, so we can't print out your results" 8. Wait again ..... 9. Go and come back an hour later. 10. "Were still waiting. You should have not made that tiny mistake in filling out our computerized form... now we don't know what to do" 11. Sit and wait, and wait .... 12. Ask them if they can mail on the results when they finally figure out how to use their computer system. Answer = NO. 13. Next, get presented with another waiver to sign. This one stating something like, "they are not responsible for sending out results". ???? 14. I refuse to sign, as I have had enough of this extended runaround and legal trickery. 15. Leave without getting any results, even though I had paid for this 2 1/2 hours of incompetence and legal smoke and mirrors. Conclusion: This place masquerades as a medical facility, however they have you sign so many waivers, they are NOT taking responsibility for anything, except taking your money. Why do these corporations force people to sign so many legal documents just to get some basic testing done? Then, after all the BS they put you through, they still can't provide you with any results. Stay away from these clowns and find a real doctor somewhere else. read more

Currently on day 7 of waiting for my PCR results. This is March 2021, not 2020. Completely useless. They keep telling me they changed labs through a merger, or something. A smarter person than me said "how you do one thing is how you do everything". NO THANK YOU! read more

I went in and seen the staff right away they were friendly and helpful from the nurse doctor an x-ray technician they were all wonderful I wound up fracturing a toe and they gave me crutches and a boot and I was in and out within an hour I would still be sitting in an emergency room read more

FYI: FOR COVID TESTING I went today - TUESDAY 14 DECEMBER at 1:30 PM - and they have a security guard who said that this specific location works on a reservation base that you need to come in the morning and reserve a slot. They have a maximum limit too. He said today they closed it around 11:30 so no one could reserve if they came after that time because it was full. Once you reserve, they'll text you when it's your time to come. Though I wish I knew this earlier, the security guard who explained it to me was really kind and friendly so I'm putting it on here incase anyone else was planning on coming here as well. read more

I have been at this location quiet a few times, for Covid testing for me and my family & other health issues as well. if you need to go to a CityMD go to this location! they are awesome! great service! not a long wait. last time i was there it was a Sunday. In less than 15 min was seen by dr. Mirela Carnaru. She is great! thank you CityMD & thank you dr. Carnaru! read more

I usually don't mind going to get my antibody testing but this was the worst place. I'm usually very patient and kind but the doctor/nurse was not kind at all. I felt very disappointed and disrespected. I was declined an antibody test and was told "I'm not going to give it to you" I explained that I would like to know because of the environment I work at and she proceeded to tell me what I can and can't do. She also said my explanation doesn't add up and continued to argue with me. I have a right to know and I was declined. She didn't even say "I don't recommend you get it" she wasn't going to give me the antibody testing . It was a waste of energy and time. I don't recommend this place at all because they really are unprofessional. The city md in rego park is way better and are very nice . read more

Do read your bills and question the items! They have questionable charges and they are did not submit the charges to the insurance on time which caused some headache to straighten out. read more

Went today because my Home Care doctor CANCELLED twice in the last week (today I was OUT OF MEDS for 8-days!) & 6-months cancelled in a row (can you believe this? Don't USE DOC Home Care!). I made sure they would fill my med first because it's a Controlled Substance (& it wasn't eight years ago!). These damn DRUG ADDICTS messing with our meds- making our lives MORE HORRIBLE than they already are. THE STUPID CDC NEEDS TO LEAVE LONG-TERM USERS (avg age 50+) OF MEDS ALONE! Things were going ok, but quite slow (I'm in constant EXCRUCIATING PAIN which I made crystal clear to them: I have THREE severe Neuromuscular Diseases- one is Advanced Myasthenia Gravis (Google that & READ!) & I'm supposed to be homebound & bedridden). Yet they still took their sweet time when I had everything they needed ready for them. They finally tell me after well over an hour "It will be ready in CVS in about 15-minutes.". My butt... I finally check out & get a week's worth of medication. The CVS I was going to was 5-minutes away (and they've known me there for this exact med for well over a year!). The CityMD doc even looked closely at my previous CVS prescription bottle, yet wrote for DISSOLVABLE TABS (that DO NOT work on me; I have Hyperthymusism that I KNOW this CityMD doc has no idea what that is, so I didn't mention it!). She had my Rx bottles to copy from, so WHY would she change it??? This took City MD OVER AN HOUR TO FIX while I'm sitting in CVS's HARD AS A ROCK chairs! The CVS pharmacist called them at least FIVE TIMES & they did nothing! I finally was in tears from my pain, so I asked CVS if I could call CityMD. I explain to the man at the desk that I'm in CVS where YOU SAID my Rx would be ready in 15-min. & now it's over an HOUR I have NOTHING, and my pain IS EXCRUCIATING! Why haven't you sent the CORRECT RX yet? He said "It's going right now.". THAT WAS 15-MINUTES MORE! Twenty minutes later I had my Rx, but the damage was already done. Now I won't be able to get out of bed for at least a week in EXCRUCIATING PAIN every day! read more

I went to citymed and saw Dr CARNARU and she was amazing . She listened to my concerns and worries. She diagnosed me and she was wonderful , caring , understanding and very professional. I left feeling completely satisfied that I just had the best doctor ever . If I could give her 10 stars I would . Thank you Dr CARNARU keep up being the wonderful dr you are . All your patients lucky to have you read more

What a great Experience! The employee Jacky was extremely professional and kind. She is definitely an asset to the team.

I received an email from citymd stating that they are now using a virtual line by having you leave your name and # at the desk, instead of waiting on a long line, and they would contact you then you have 30min to show up for your vovid test. This is to make it more convenient for everyone. I went at 10:00 am, they open at 9:00, and was told I am to late i have to report at 6:00am to be placed on the list. So I now have to get up at 5 in the morning to stand on line for 3 hours, 6-9, in order to be seen that day. How is this more convenient? read more

I came here on the fly because my asthma was acting up for 3 days. I called ahead of time and they stated it was a 45 minute wait. I got here and they saw that I could not breathe properly, they put me in a private room right away. The wait to see the doctor was less than 15 minutes. Everyone from the front desk to the physician assistant to the doctor were very attentive and polite. read more

There should be a separate line for sick people and Covid-19 testing!!!! Why should I have to wait online while I'm not feeling well.