I love this place. I've been a few times over the years. And each time I get in and out without…read morehassle. Super efficient. Super professional. And Angie is so good with a needle I didn't even feel the blood draw. Thanks!

Women beware--take the reviews of the male doctor's condescension very seriously. I walked in with…read moreextreme chest pain and a 103 degree fever. The doctor examined me and said "Maybe your bra is too tight," then recommended Tylenol and rest. 2 days later my symptoms had not improved so I went to the ER, by the time I arrived I had entered sepsis which is life threatening. NYU Langone admitted me for a week with chest pneumonia. I can't believe how badly my pain was dismissed and I nearly died from lack of care by this practice. Do not visit this urgent care.

I visited the facility on Sunday Feb. 2nd. I had an appt at 9:00am. I was so sick. For a Sunday…read moremorning, the entire staff was professional very kind and concerned. She led me to the room and told me to feel better. The lady who took my vitals was so sweet.. She took Covid-19 and Flu test. The results were Flu 1. I also had high blood pressure and a temp of 102. Whe she looked at me with concern. I ask if could lay down and she said of course. When the nurse practitioner entered, she saw I was in bad shape. She listened to everything I had to say. She emphasize to take care of myself. I would definitely use this urgent care in the future.

On July 31, 2026, I visited this location, and the only friendly and professional person I…read moreencountered was the security guard downstairs. When I arrived on the second floor, the wait time was excessive. Even more concerning was the dismissive attitude and lack of professionalism from the front desk staff. At one point, I needed assistance, but the front desk employee was engaged in what appeared to be a personal phone call. Instead of acknowledging me professionally, she simply held up her finger, signaling for me to wait while she continued her personal conversation. I found this to be extremely disrespectful and inappropriate during work hours, especially while patients were waiting to be helped. I was then directed to the third floor, where I witnessed a young man and woman behind the reception desk discussing a previous patient. They were also talking about a woman who was currently in the waiting room, commenting on how angry she was and laughing about the situation. This behavior was highly inappropriate, unprofessional, and disrespectful. I intend to report this incident to their manager or supervisor. I also overheard the young man answer the telephone by saying, "So what is it that you want?" That was an extremely rude and unprofessional way to speak to someone seeking assistance. Another serious concern was the changing area. I was directed to a changing room that had a very strong, unpleasant odor. It gave the impression that it had not been properly cleaned or sanitized after the previous patient. Changing and examination rooms should be cleaned and sanitized between every patient to maintain a safe, hygienic, and comfortable environment. As a woman, I was also very uncomfortable being expected to change in a room that was open and located near a waiting area where men were present. There appeared to be little to no separation to protect a patient's privacy while changing. I do not understand why there is not a private, enclosed changing area, especially in a medical facility where patient dignity and privacy should be a priority. No patient should feel exposed or uncomfortable while preparing for a medical procedure. The two employees appeared to be more interested in socializing and laughing than providing quality patient care and customer service. I am also concerned that discussing patients where others in the waiting area could overhear may constitute a violation of patient privacy. While I cannot determine whether protected health information was disclosed, staff should not be discussing patients in public areas where conversations can be overheard. Overall, this was one of the most unprofessional healthcare experiences I have had. Between the excessive wait time, the disrespectful attitudes, staff taking personal phone calls instead of assisting patients, inappropriate conversations about patients, the lack of cleanliness, and the inadequate privacy for patients changing clothes, it appeared there was an overall lack of care, concern, and respect for patients. I hope management takes this complaint seriously, investigates the conduct of the staff involved, addresses the cleanliness and privacy concerns, and provides additional training to ensure all patients are treated with professionalism, dignity, confidentiality, and respect.

I was sent here upon referral by my employer regarding "comp" due to a work injury. This CityMD…read morelocation is well kept, quiet and never overrun with patients. Sanitized writing pens and disposable masks are available if you have a need for those items. The medical personnel and intake staff are helpful and kind. My only gripe is that their online check-in sometimes freezes and my patient info can't be saved, so actual paperwork has to be done. I appreciate the fact that they're really knowledgeable about work comp cases but new info must be submitted each time because of the rotating staff of physicians. It's just a little annoying. Otherwise, CityMD Bed-Stuy is a good place.

Misdiagnosed and almost ended up in the ER with kidney infections. The doctor gave me an egregious…read moreprescription for muscle relaxants which was not related to my condition, and said they "would be good to have in the future if I ever ended up needing them". The doctor also mistook a urine sample as mine, and came in ready to give a diagnosis when I had not given a urine sample that day. Sent me home with a "back pain and sciatica" diagnosis when I had a severe kidney infection. So ridiculous and unprofessional

Shame on me for not checking and seeing this was urgent care, and not a primary care office. I…read morearrived 20 minutes early for my appointment and waited over an hour in an empty waiting room. I got a call from the office, while I was sitting in the patient room waiting for the dr, asking me to come back to the office because I left? A few days later I got a voicemail that they forgot to do a blood test, can I come back? No thanks... Today I got a letter that I owed $500 because they never billed my insurance. This place is a disaster, stay away.

Second time going to Proxi. On the first occasion, I didn't return for follow up because the advice…read morerendered, even though it was not what I wanted to hear, worked. The female doctor was knowledgeable and professional and told me the truth. I took her advice and thereafter slept like a baby. On this occasion, a year later, the experience was even better!. The doctor (I believe it's Dr. Grinko) is no magician/charlatan (I've met some of those! They look into your eyes, then at your palms and prescribe medications!). She sent me for the tests I expected and even those I never thought of. This doctor is thorough and tells it like it is. The environment is, for me, homely. If you're looking for a stuffy, black suit, well-sanitized (not in a sense of cleanliness, but ... emotional?) ambiance - this may not be the place for you. Here, although my blood pressure was high, I felt very relaxed. I even shared a few laughs with other patients! I highly, highly recommend Proxi medical for any urgent care.

I think it is a good place to get treatment . Just go on time and be ready for any changes. In…read moregeneral, i have been late and they take me in. It is give and take and the treatment is good . We all have issues, but in larger frame of things, it is a good place to go regardless.

Ok place I guess. The building appears to be new, so it's nice and shiny. Because it's a place with…read moremultiple medical specialties and providers, I think that will greatly affect your experience. Overall, I would say ok experience. I like my doctor here but I think the system and processes here are....frustrating. They seem to really pack patients in, so the odds of a packed waiting room and/or your provider running behind are high. The people behind the front desk are nice enough. The waiting room is a hodgepodge of people. There were a few people just listening to music, shows on their phones but no headphones, so it made it kinda difficult to hear when your name was called. I wish there was someone to enforce that a little bit. But overall, average American, NYC healthcare experience here. Their use of technology is kinda low, so it doesn't seem to have all the techie bells and whistles of some other places.

Dr. Rios was so funny and helpful. He made me feel very heard and comfortable and answered all my…read morequestions. Sherlyny was also very helpful and just so sweet. I had a great experience.

I attended my first appointment on September 29. Upon arrival, I signed in and noticed there was…read moreonly one patient ahead of me. After waiting approximately 40 minutes, I approached the administrative staff to inquire when I would be called to complete my registration. I was told that my registration had already been completed. However, I was then asked to provide my insurance card and identification, indicating that the registration process had not, in fact, been completed. My appointment was scheduled for 1:45 p.m., yet I was not seen until after 3:00 p.m. When I was finally called back, I met with a medical assistant who struggled to accurately document my medical conditions. I repeatedly had to spell the names of my diagnoses because she was using Google to verify the spelling, which significantly prolonged the process. Despite my assistance, there were still numerous inaccuracies in my chart regarding my current health concerns. The provider appeared knowledgeable; however, no physical examination was performed during my visit. I was prescribed medications, but as of the writing of this review, the prescription has still not been sent to my pharmacy, despite it now being three days since my appointment. I called the office this morning and was advised that the prescription would be sent to the pharmacy within 30 minutes. After waiting for two hours with no action taken, I called again at approximately 12:15 p.m. and requested to speak with the office manager. I was informed that the current manager, Kimberly Jimenez, was at lunch. I left a detailed message regarding both the missing prescription and my concerns about my treatment and the inaccuracies in my medical record. By 5:00 p.m., I had still not received any communication, nor had the prescriptions been sent to the pharmacy. I called the office once again and spoke with a member of the administrative staff, who placed me on hold to speak with Ms. Jimenez. When she returned, she stated that Ms. Jimenez had advised that the prescription would be sent and that she would be calling me shortly. I was also told that Ms. Jimenez had allegedly already attempted to contact me. At this point, I am filing complaints with the corporate office and other appropriate regulatory entities. I will also provide copies of my call logs, which will demonstrate that no attempt was made by Ms. Jimenez to contact me. It is extremely concerning when a healthcare facility fails to provide timely treatment, maintain accurate medical records, or communicate honestly with patients. How can patients be expected to trust a facility with their healthcare when the office manager provides information that is demonstrably untrue?

Rose took my blood and it was legit painless. She was lovely…read more Quests are always behind because they schedule 3 patients every 10 minutes. It's not the fault of the phlebotomists! They're doing their best to get you in. My wait time was long, but I was a late morning walk in so that's expected I'm glad they got me in. Good experience. Good blood draw.

I did not have an appointment. I was a walk-in patient and I was seen within 20 to 30 minutes…read more Peggy the technician was so sweet and explained everything super professional no pain at all I really recommend them. Overall 10/10 experience

Of course my first Yelp review of 2022 would be of a COVID-19 testing site lol. Anywho, I came here…read morea total of three times (12/19, 12/24, and 1/2) within the past few weeks for a rapid test. The line to enter was essentially down the block but I didn't let this discourage me from getting tested since I really wanted to know what my status was seeing that I was exuding symptoms (12/19). I actually had my lawn chair with me the first time around to prevent from standing on line for a long period of time. Each time the wait time was about two hours before actually getting inside to get tested. Once inside, the process of checking in is pretty seamless. When it's your first time there, you must fill out a one-sided form which is standard. After being an established patient, it's simply a matter of stating your name and date of birth. You stand in line for a little longer before actually getting swabbed. You're asked to wait outside for about 20 minutes to obtain a physical copy of your results. From my experiences here the staff is pretty kind and patient despite the anxious people who are on liine for a long period of time. Be aware of people who try to skip in order to "ask a question"! All in all, be kind and give the staff a break, they're doing the best that they can to assure that everyone's accommodated for. I won't be back here anytime soon since I'm a Healthcare worker and my job provides PCR testing (Saliva) where the results are populated the very next day.

I've lived in Crown Heights for years. And have been to Kāmin Health several times and have…read morereceived adequate treatment and care. I've always been glad for their services and availability. However, it is my last visit that I'd like to highlight. I'm a little over 7 months and am a first time mom. As anyone who is pregnant or ever has been can attest, there's a lot of weirdness that is happening with your body and health. A lot of things are considered common and/or normal. So it's hard to know when one should worry or when something is normal. Prior to my visit, I was throwing up multiple times a day. I couldn't keep any food down at all. I'd be woken up from my sleep just to vomit. If I wasn't full out vomiting, I was gagging and choking on acid and bile. I thought it was bad heartburn and acid reflux. At my OB I complained about what was happening to me. They gave me a list of things to try and take. None of it stopped the multiple times of daily vomiting, heartburn, and then the respiratory issues that came as a result. Nothing I tried worked. I tried to drink water, electrolytes, eat bland. No matter what I did I'd throw everything up multiple times in the day. Needless to say, I was so weak, felt awful, and exhausted. My OB wanted me to rule out COVID. I headed to Kamin to get tested for COVID, and see if there was anything else I could do. When I arrived I was greeted by two young women, Katarina and Nechama. They were both lovely, so helpful, and very comforting. I felt like I was going crazy due to how sick I've been, and they were amazing with normalizing what was happening with me. Katarina tested me for COVID, RSV and the Flu. And updated the PA, Alicia. Alicia came in, listened to what I had experienced, and examined me. She confidently diagnosed me with Hyperemesis Gravidarum, a severe form of morning sickness. And explained in depth what HG is. She started me on fluids due to my dehydration, and gave me anti-nausea/vomiting pill. I'm telling you the relief was immediately felt! I literally could feel my strength coming back and the need to vomit decreasing. When my treatment was done, Alicia and Katarina noted my demeanor change. And I confirmed how good I felt. Alicia gave me a prescription for the anti-nausea/vomiting meds and told me to come back anytime I felt dehydrated. I was so excited to go back home as I was sure I'd finally get an uninterrupted night's sleep. I have to point out that there is a maternal health crisis among Black birthing people. So it meant the world to me, as a Black woman to not just be taken seriously in regards to my health, but also being treated with so much care and attention. I am so grateful for the team at Kamin who saw me that night!