Stopped in to get my front two wheel rims straightened along with checking the back two. Turns out…read moreonly one wheel needed straightening and they balanced the rest. Great customer service with some knowledgeable staff. Ended up only taking two hours and with the straightening, balancing, and checking all my tires, it cost $221 which I found quite reasonable

This business is good! Their work is excellent. They are timely and reliable…read more I brought my son's wheel to get repaired after a MN pothole rim mishap. They fixed it, the wheel looks and works great! Decent price for the service.

As a long time customer I have always loved the great service I receive and the low prices. Today I…read morewent in for a tire rotation and rebalance. I made the appointment online super easy and only waited a couple of minutes. When I asked how much the bill would be today I was told don't worry about it. I pointed out that I had a new car since my last visit and still had the factory tires ( you get free lifetime rotation when you purchase their tires) The manager said that's ok we appreciate your business and want you to keep coming back. This simple gesture of appreciation means so much to me, in today's world of businesses taking customers for granted and customers taking businesses for granted this is so refreshing. I of course will continue to give my family's business to this establishment, they have earned it time and time again

I've been using Discount Tires for over 25 years. I love their service model and have always been…read morehappy with their work and prices. Since moving to MN though, every time I leave my car with this location, when they are done serving the car, they park it and leave it unlocked. I grew up in very poor neighborhoods where crime was fairly frequent. You don't leave houses or cars unlocked unless you're inviting crime to happen. I know crime is likely less frequent here, but if it's not standard procedure, if a customerspecifically requests their car to be locked, Discount Tire should honor that request. Yesterday was the 3rd time that I specifically asked the employee not to leave it open, confirmed they knew where to place the key card and how to tell it was locked on my car (mirrors fold in). He assured me it would be locked. I let him know that it was especially important to me because my car would have my set of winter tires in it and I was going on a bike ride, so would not see a notification that my car had been left unlocked. When I came to pick it up, I noted to the same employee that the car had again been left unlocked. The employee insisted he had made sure that the mirrors folded in, but when I said it was still unlocked and I had purposely turned off my bluetooth to make sure it wasn't opening for my phone when I drove up, and I had received a message that it was unlocked, he said the car was too sensitive and too hard to figure out. I told him I'd had the car for 5 years and there hadn't been a problem previously. He then said that if I got a message it was unlocked, then I should lock it. I responded that I wouldn't know if they were still working on it, plus I think as a business that works on cars, they should know how to lock the cars that are in their possession. He put his hands up and said, "I guess your car is just too fancy for me to figure out. It's too fancy." At this point I was feeling embarrassed because other people in the lobby could hear him, so I just turned and left. Once I got to my car, I called their regional office and shared my experience. She said I should receive a call from one of this location's facility managers and that she would ask them to provide training for that employee about how to lock cars with card keys, but I never received a follow-up call, so it seems like their manager must agree with their employee's assessment that my 5-year old car, a car that my son just purchased a new one for $20,000 less than the average vehicle price in the US, is just too fancy for them. It's an average-priced car with a reputation for cool technology, but for some reason, too fancy for Discount Tire to lock when requested. Maybe our other 16-year-old car is too fancy, too. I'm not fancy. I just want my car to be locked when they're done with its service. I don't think that's an unreasonable request. I should not be made to feel bad for wanting Disount to figure out how to lock cars with key cards. UPDATE: the manager called me today and we had a very nice conversation. I do think that the employee tried to make sure my car was locked and I think part of the reason he reacted defensively was because he did try to ensure it was locked and wasn't sure how it ended up being unlocked. The manager mentioned that many cars now lock when the car fob moves out of range and that employees may need additional training to understand that card keys don't do that. The manager told me that the employee recognized that he had not responded in the best way. I also said that I understood that because I felt frustrated at not being able to ensure that my car was secured when it was in their care. Because I like Discount Tires and because I understand that even good employees can have a not great moment, I will be back to this store. I'll further update my rating then.

After HouseSitting in the area for a week, being parked outside in the fluctuating weather I had my…read moreshoes PSI balanced. At 8:00a I pulled up in front of the end bay that had the Tire Pressure Machine...only sat there for a few minutes before an employee approached me about service. Marlon filled all my tires and didn't open my door, so maybe my plates are on file too? As when he came around to talk to me about tire wear and tread, he addressed me as Nikki. He was friendly, informative and efficient. Thanks Marlon and Discount Tire!

Needed new tires and rims after hitting a huge pothole. The guys at Discount were very helpful in…read morefinding the right solution for me. The work was done promptly, professionally, and they were very personable. Overall a solid transaction. Based on that experience, I would highly recommend.

I'm really impressed with this company…read more I was referred to AWF by Slim's Auto. Unfortunately, my car needed nearly every suspension part, front & back. It also needed 2 new back tires because they were trashed. And everything needed to be aligned. They did fantastic work. They also communicated very well, and they were very honest. They even stayed open late on Friday night so I could pickup my car in time to use it for Mother's Day weekend. The frosting on the cake is they were able to save me $400. This is 25% less than my original estimate. Thank you! -Daddy Maxx Retro

I brought my custom car in for an alignment as this place came highly recommended by a friend. This…read moreis the one and only time this car has been in a shop. Well when I got the car back I noticed they had chipped the fresh paint on my strut tower near the upper strut mount nuts. They were careless while loosing or tightening the upper strut nut and their socket slipped off and chipped the paint. If that's not bad enough when I was up racing at BIR I had to adjust my coilovers and found that they had way over torqued the lower strut mount bolt, stripping it out. I thought these guys were professionals, it's an embarrassment. Tires plus could have done a better job. If you value your car I wouldn't take it here. Very disappointed with their workmanship.

They seem to know their stuff and professional office and location BUT wow are they expensive…read more Every little thing you can imagine they charge for. Have to put your car up to change the wheels (of course every one does) that will be an extra charge. Oh you need your tires to actually be balanced after the wheels are put on, that will be a charge too. Oh and you want air in the tires, that will be an extra charge (semi-kidding on that last one) but seriously to just fix a wheel scrape it seemed reasonable (like $100-$200) then the extra charges almost doubled that price so I would pass and it's honestly cheaper to just buy a new wheel somewhere else and have them put it on...seriously they are that over priced. Do they know their stuff (seems like they do) but they are REALLY REALLY expensive.

Absolutely top-notch work refinishing a 21" gloss black wheel on my 2021 Explorer ST. Thanks for…read moresaving the day guys!

I would highly recommend this place. I had just left from ham lake to head to Alexandria for my…read moremom's birthday and my car engine light went on and car sounded like it was going to die I limped it to Midas and they had no time for me. I walked over to TGK automotive and the friendly gentleman at the desk fit me in the schedule did a diagnostic work up and found the problem, which was something to do with the caliper and spark plugs/coils. They proceeded to get the parts. They said they would have the car done within two hours and it was done within an hour and a half and I was back on the road! Very please with the service!

Outstanding customer service at the Maple Grove location to a volunteer fire fighter. Thank you so…read moremuch.

I've been here before. Fantastic to get my stuff in right away. Get my stuff done. I'm going there…read moretomorrow morning show up before anyone gets there and I guarantee here within 15 minutes. They'll have it fixed. Yes the the room is off the vehicle.

They are unreliable, they've had my truck for 4 weeks. They promised to get 6 tires on, Everyday…read moreThis and Last week! I have all the paper work to prove it. In fact they were supposed to have it ready by 10 AM today, again. I got there and they said they it's not ready and that they cannot give me a time but they will have it been ready today. This is the same excuse I've been given for 4 weeks. This will be the last time I bring a vehicle there, they lost my business.!