I want to tell a short story. I thought someone stole my…read morewash, only to find out I left it there. The lady employee who works here is awesome. My laundry stayed in a machine from 9:30 am till 10:30 pm. She retrieved it out of the wash and then dried, folded and hung up my down jacket to kept it all safe till I came in and picked it up. Thank you for covering my mistake, protecting my clothing and fixing up my laundry. You are awesome.

I'm currently sitting here, with a 8 load washer full of clothes and soap. Only for there not to be…read morecoins in the change machine on site. Not only that, but the soap available for purchase in the vending machine, comes from the dollar tree, and is 6.00$. Outrageous prices all around. And I called the emergency number and they do not have a voicemail box. Very unprofessional and unclean atmosphere. But it's the only one with a toilet. So that's why I come. But will be traveling to Cameron park from now on. DO NOT COME HERE

If I recall, this business used to be Thrifty Laundry,…read more Being that I live 25 mins away, this is the closest place to wash clothes in my proximity. Very clean, with many new machines. There are two that each cost ten dollars, but they each hold more than a couple loads of clothes, or a couple comforters, sleeping bags, what have you. I usually go there at night, but I believe during the day they also offer laundry services, take yours in, drop off, they do the dirty work. I lost a few dollars due to machine being jammed, and the owner promptly sent me cash back, with a very kind handwritten apology note. If you have to wash your clothes, (unless you like hand washing LOL), I suggest this place.

When we first started coming here it was the best location we had ever been to. These last 2 times…read moreproved otherwise. I'm giving 3 stars only because the washers are nice and big and the dryers and pretty much do the job. The time before this time the owner was inserting herself too much and making way too many remarks in regards to how we do our laundry. Not only that but her daughter or helper purposely tried to hit my husband when opening the dryer door knowing he was right next to it. Today was very very busy almost every washer was being used and what really did it for me was the fact that there was actual POOP on the floor!!!!!!! Disgusting!!!!!

I really enjoyed coming to Joy Laundromat! The place is super clean and well kept, I love the music…read morethey play, and the technology they have makes everything so convenient and easy to use. I also want to give a shoutout to the attendant who helped me while I was there. They were very friendly, helpful, and made sure I knew how everything worked. Great customer service definitely makes a difference! Overall, it's a clean, modern, and welcoming place to do laundry. Definitely recommend Joy Laundromat!

I originally left a two-star review because, although the customer service was excellent, I was…read moredisappointed when I found stains on two of my shirts and noticed they were wrinkled after I got them home. I'm happy to update my review because this company made things right. They took my concerns seriously, cleaned my shirts properly, and stood behind their work. From the friendly customer service to the way they handled the situation, they showed they genuinely care about customer satisfaction. Mistakes can happen, but what matters is how a business responds, and they exceeded my expectations. I appreciate their professionalism and willingness to make sure I left satisfied. Because of that, I've changed my review to five stars and would recommend them to anyone looking for quality dry cleaning and great customer service. Thank you for making it right!

Clean and organized. One machine unfortunately ate a few of my dollars but the owner sent it back…read moreto me the following week. Would come back for sure!

Clean, way too expensive. The prices have increased and the dryers are now taking twice the time…read more Their own shrink-flation...come on!?!

The laundromat was clean, well-maintained, and all of the washers and dryers were fully functional…read more Security also did a great job keeping the place safe and in order. I had a great experience with no issues at all and would definitely come back whenever I need to wash my clothes.

we had a big comforter that didnt fit in my washer/dryer. they picked it up, wash/dried it and…read moredropped it off again for $35 total. All within 1 day. Amazing! I was so grateful and would absolutely use them again in the future.

Was Fantastic! Dryers Were Fast,…read moremotorcycle ride through here and it started raining so we dryed off before heading back home.

Started my laundry came back 40 minutes later it's 430 sign saying it closes at 9 o'clock daily…read more Another sign says 7:30 PM. It's 4:30 PM. My clothes are in the washer and the door is fucking locked. I should have listened to the reviews. I'll definitely be here waiting for the owner tomorrow. Do not come here, everything is old as well I should have driven to el dorado where it's nice.

Very nice place. Clean. The people that where there were very nice and polite and helpfulread more

This place got new washers and dryers. They are a brand spanking new. Its $6 for the big/normal…read moresize loads and $3 for the smaller ones. Drying is .25/5min. As of right now ALL machines are in operation. And guess what I'm typing this from the laundromat, hence cell service has also improved drastically. Still a no thrills kind of place, but what laundromat isn't. Empty your bladder because there is no bathroom available.

Clean, safe facility. Easy to use. App available for those with tech ability. Planning to use in…read morethe future for large load cleaning. Thank you.

Staff is amazing, owner is great! Facility is clean and welcoming. The Dexter pay option is time…read moresaving but still coin operated as well for those with no desire to go digital. I do my laundry here weekly and not only recommend this business but would never go anywhere else.

Overall a great option when your washer/dryer is out of service at your home. Not usually too busy…read more Fairly clean. Always check the washer/dryer you use first for odor or debris from previous user. I would recommend to someone in need of a laundromat.

Sierra Laundry is a laundromat located in the El Dorado Hills Town Center. I recently had to use…read morethem since my washing machine went kaput. It is a no thrills laundromat ... there is no TV, no music, no snack machines. But they do have modern machines that make short time of your washing and drying time. Getting you in 'n out in no time. The prices on the website are outdated. Below are the prices that I saw posted on-site last week. 2 load washer $3.50 cold wash/ $4 warm or hot wash 4 load washer $6.25/$6.75 6 load washer $9/$9.50 8 load washer $11.5/$12 3 load dryer 25 cents for 5 minutes 5 load dryer 25 cents for minutes The machines take payment via the Dexter Pay app or good ole U.S. quarters. Don't wanna load an app, no worries. There is a change machine exchanging quarters. Plus if you forgot your laundry detergent or softener, they have a vending machine dispensing brand name laundry detergent and softener.

Nice and clean. I was able to have a long conversation with another customer waiting for her…read morelaundry. A super plus is this place has a sink which is a must when doing a laundry. This facility is cash only so come prepared :)

It's definitely a laundry mat, let me go with what is good then cover the bad. Good: plenty of…read moremachines, I went on a Thursday afternoon around 4:30p and it wasn't busy, they are coin operated and have machines for change. Pretty straightforward, no attendant when I went so if you want someone to show you how to use them, there was no one around! Plenty of dryers that do look clean and not burnt from the inside. Overall, it was a pretty good experience. B+