Our solar installer, Solar Union, went bust in mid-2025 and in November our LG battery stopped…read moreworking. The inverter mfgr, Solar Edge, refused to do anything directly, so I had to find a new installer. That took a while but I finally found Sutro Power. The co-owner, JP Rapagnani, took us on, attracted the attention of Solar Edge, came onsite and got the battery reconnected and updated, installed optimizers on three dark panels, and, finally, washed the panels. Our solar system is back up and we are so grateful to Sutro Power. Thanks, too, to techs Ryan, Vlad, and Rick.

Sutro was the only provider I could find that had SigEnergy batteries. There were some issues…read moreintegrating that battery with my old system, but the Sutro team kept troubleshooting until it worked. Also, their prices seemed competitive (and no one else had exactly what I was looking for).

I have been trying for years to get solar on my small business. I don't know why but I have had a…read morereally hard time getting solar companies not to be flakey. Albion is not flakey. They are responsive, serious, honest, and they do good work. Their prices are fair and they guarantee their product and labor. They did a great job with their full service installation of a roof, solar, and battery on my home and now they are doing my business. Thank goodness, it has been so long that I have wanted to do this. It is such a relief that it is happening. Thank you, team Albion! I highly recommend this company.

We are very grateful for the excellent work Berkeley Roofing Services-Westco roofing did on our…read moremain house, garage, and office. The team--Miles, Stephen--exceeded our expectations. Our Solar/ batteries/ metal roof on the house, garage, and office, along with the ten skylights, looks great and functions perfectly! The work was not just well done but truly skillfully crafted, and their attention to detail was exceptional. As property owners who value our space, we appreciated how clean and organised they left the site each day. Job well done, and thank you, Stephen and Miles, leading such a fantastic electrical team to make this happen!!

Top notch job and project management - I'm really happy after working with Luminalt. They came in…read moreright on budget and prices were competitive with some of the less-established companies. Waiting for city inspections is never fun, but was amazed that Luminalt's schedule hit the install date exactly, they got the job quickly, and follow up inspections happened sooner than promised. And the best part? PG&E can charge whatever they want - that's not a problem I need to worry about for at least 25 years.

We were very happy working with Luminalt. They removed our twenty year old failing solar and…read morereplaced it with a much improved system. They are great communicators and a well-run team. Cody and Fabian did an excellent job with the installation!

We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

I had a frustrating experience with Your Energy Solutions regarding a warranty transfer. The…read morecontract stated that an additional charge would be incurred for the warranty transfer but did not disclose the amount. We were later charged $500 with no prior breakdown or explanation of the fee. I clearly communicated that I would be the one paying this charge. Despite that, the service department reached out directly to the buyer and asked who would be paying. This unnecessary contact created confusion and complications during the escrow process that could have easily been avoided. The lack of transparency on the warranty transfer fee and the poor internal communication caused more stress than necessary. Businesses handling real estate-related services should be more careful with both contract clarity and how they communicate with parties involved in a transaction.

Navigating the solar world was way harder than I had anticipated. Luckily a friend recommended A&A…read moreCity Electric and J.P. the owner was amazing. Not only did he schedule me (I have a crazy schedule and he was acomodating), but his consistent communication and follow up put me at ease. Panel installation was better than I ever anticipated. So much that I referred him to my neighbor who had a bad installation and he addressed the issues. Pricing fits the quality of the labor. Efficient!!! 10 out of 10 recommended.

These guys did a job! I would absolutely hire them again. My roof looks fantastic. Jose eased all…read moremy worries and talked me through the process. I highly recommend their services.

We live in a 1907 Edwardian home in San Francisco with a flat roof of just under1,600 square feet…read more We hired Mr. Roofing to remove the entire existing roof and install a completely new roofing membrane from start to finish. They did a fantastic job! The team recommended replacing siding only when necessary and cleaned up after themselves every single day. The level of craftsmanship and quality was top-notch. We also had them install three sun tubes (circular skylights), and they did an excellent job with those as well--making sure the interior sheetrock looked clean and professional. As with any project, the outcome depends on the supervisor and foreman leading the crew. The team we got was fantastic, and I would recommend them to anyone looking for roofing work.

I don't know if upper management knew about my complaints. CEO, Carlos Rodriguez and his team. Poor…read moreworkmanship. I paid $3,240 for gutter with NO water drainage downspout. Yes, the gutter has no hole for water to drain. Another complaint from next door is that it's unsafe for their kids to play backyard due to wires were down and touch their backyard. Also damage corner of a house. Right now, talking to them and getting things fix. Very unsatisfaction.

I got panels with them and still waiting to turn on. It's been overall an experience. The sales rep…read morewas able to secure us in with the help from his colleagues which is ok.( everyone can use a bit of help at their job if needed) Just talked way too much and wasn't very knowledgeable when I had more questions later after the meeting. They are a broker and have subcontractors come do the work which is fine, but you have to check the work because not everyone values their work. A few things needed fixing and solar sesame did have them come back and make the adjustments(which is great) customer service is good when needed. They lack a bit of organization in the beginning and communicating. I like updates I want to know what's going on and I like things done right the first time and preferably in a timely manner. They can do better on that but they did make up for it when they did address my concern at other times. I would have liked this to go quicker as it's been a month and still my panels aren't on. I was told it would take a couple weeks from the day we start and it's a month but Friday they should turn on. Based off of those big companies and their horrible customer service review I did choose solar sesame because they did have better reviews and it's important to have good customer service. I got a good rate but to each is own to learn to do their homework on what they are buying and how to check what they are offering and what your buying. I would recommend them to friends and family.

I couldn't be happier with my experience with Solar Sesame…read more My situation was a little more complicated than most because I already had an existing leased solar system under NEM 2 that I wanted to preserve. That meant my new system needed to be designed as a non-export system with battery storage. Before choosing Solar Sesame, I had already received three other quotes. My existing provider kept pushing another leased system where I'd continue paying per use. While it was cheaper than PG&E, it was significantly more expensive over the long run than owning the system myself. Another provider told me they couldn't fit enough panels on my roof to meet my energy needs and recommended much more expensive alternatives. A third provider quoted nearly 40% more than another installer for essentially the same system. Solar Sesame stood out immediately. They designed a system that fit all the panels I needed on my roof, met my energy goals, and came in at the best overall price. They also went above and beyond when the federal tax credit rules were changing. They were able to structure the project in a way that effectively preserved those benefits for me, which I really appreciated. Originally, I planned to install just one Tesla Powerwall. After doing more research, I decided I wanted two. I found a competitive online offer, and without any hassle, Solar Sesame matched it by adding the second battery at a heavily discounted price. That flexibility and willingness to work with me made a big impression. Throughout the entire project, the team was transparent, professional, and kept me informed every step of the way. There were a few delays, but they were all related to the PG&E process rather than Solar Sesame. Now that everything is up and running, I'm extremely happy with the system. The installation looks great, my electric bills have been dramatically reduced, and I feel confident I chose the right company. If you're shopping around for solar, I highly recommend talking with Solar Sesame. They earned my business by offering the best combination of value, expertise, transparency, and customer service.

One of the worst local companies I've ever dealt with. Avoid at all costs. Bait and switch, left us…read morehanging with a leak for months, charged us for a visit even though after they disappeared for months and refused to provide the information that we contracted them for. Greg the owner is a particularly horrible person to deal with. He's a giant bully and I'm very upset that my neighbors caved to his threatening us by paying them for nothing. Seriously the worst. Can't believe they are even still in business. RE Greg's reply, saying he never dealt with me is an outright lie. I had both text and phone conversations with multiple people at Occidental including Greg, and we have emails to show that we specifically requested parts information and were told the way to get that was to complete an inspection. Everything in my review and this follow up is documented in writing. The tech who did the inspection told us in person as well that he'd provide that information within a few days, but we never heard from him and our follow ups to him went unanswered. Greg then specifically told me to follow up with him, not Noah, but claimed they don't provide that kind of part information, which they would have needed to tell us when we requested it instead of saying to get an inspection to do so. At each stage, nobody at Occidental seemed to even know what the issue with our system was! Noah had not been told anything prior to the inspection, and when we tried to follow up neither Ava in the office nor Greg seemed to have gotten any information from Noah's inspection. The repair estimate Greg refers to was not for the correct issue we had, and would have done work that Noah told us at the inspection was not needed. We repaired our system using a different company who of course is licensed! Why would you use a company that can't even communicate between their own staff? That Greg then billed us for the inspection anyway is beyond unreasonable.

What started as a small talk with a stranger on the sidewalk in San Francisco with a very positive…read moreand nice person, developed to a walkthrough the facility and full conversation about solar installations and a great advice about how to proceed with a flat roof new solar installations. Thank you Greg. -Michael, Swift Restoration

All of a sudden the panels at my mom's house stopped producing energy and I was in a pickle because…read morethe installer went bankrupt years ago. Because of the good experience I had with having Clean Solar install panels at my house I reached out to them to see if they would service panels installed by another, and thankfully they accepted the job. After some back and forth with their customer support, they remotely assessed that the inverter failed and they would install a new one for a reasonable price. Clean Solar employee Jose arrived early for the install and he was very polite and relatable. He replaced the inverter and did not leave until he made sure that the system was back up and running and production was being reported in the app. I recommend Clean Solar to anyone needing their panels serviced or to install a new system. Jose is an excellent employee and my mom had a great experience working with him.

**Update: Carl contacted us to apologize for the few negative experiences and they will definitely…read moretake our feedback seriously and will address and improve these issues. Btw I was going to bump this review to a 4 but working with Nick we decided on 5.** We had a complicated full house renovation this year and signed with Clean Solar for either the Tesla tiles or solar panels and we ended up choosing solar panels + Tesla power walls. I want to give special thanks (and the only reason why I didn't give a 0 star) and appreciation to the members listed as they deserved beyond 5 stars Bill, Nick, Jeremy, Rodger, Louis, Kevin, Albert, Alberto, Carl (CEO). Bill was amazing and helpful in explaining the process and helping us secure the initial funding. You are probably wondering why I am giving this solar company a 3 star. Well it takes 1 bad apple to ruin a team and this is the case. A three day project ended up taking 3+ weeks & we understand that the workload is extremely busy this time of year. However when 1 person is acting unprofessional, crossing the line, asking homeowners to borrow a usb cable to charge their cell phone, super loud, tries to impress (why), doesn't listen to clients (would walk away in mid conversation), act as if he is the owner of the company, talks way too much (not in a good way), talking about his side hustle business, a bit juvenile, not completing and complaining about the job in front of clients plus not showing up when he said he would to complete the job, leaving tools at the site and asking the homeowners to put it in their garage until he returns to pick it up, calls in sick last minute leaving the load to other team members plus more well then this becomes a problem and 0 stars (if possible) especially the amount of money you invest into this project. We also requested that this person not show up again but they kept sending him back. At the end of the project half of the Tesla walls were connected and working but the other half wasn't connecting. At one point our bedrooms electricity didn't work, it wasn't the breakers and Nick was awesome enough to take our after hours call and help us manually override those other 2 disconnected wall panels. The dream team (Nick, Kevin and Albert) resolved the connection and all is working now. Also, Nick stayed late to make sure our Tesla walls were configured and updated properly. Plus , a shout out to Jeremy for staying late as well to help fix a broken issue. Feedback: Organize a team that works well together to effectively complete the project. Provide sexual harassment training (this is excluding people listed here). If a female client doesn't feel comfortable with a person don't resend them back. Also if a homeowner (regardless of being the wife) calls and leaves a message please out of courtesy call back after all I am the client, work and pay the bills too (even though this is my husband's project).