From the outset, the intake process was chaotic and redundant. I was required to complete identical…read moreintake paperwork multiple times -- online, over the phone, in person. During the phone intake, a staff member asked about my "second appendix surgery," which reflects a concerning lack of basic medical understanding and attention to accuracy. Upon arrival at the clinic, a patient exited an exam room yelling profanities about one of the medical staff, referring to him in derogatory terms. Front desk staff did not appear surprised or corrective, even agreeing with her, which created an unprofessional and unsettling environment. Once taken to the exam area, I was again asked to verbally repeat the same information already provided multiple times. My pharmacy information was listed on two intake forms and verbally confirmed with staff, who entered it into the computer in my presence. I would like to acknowledge that the physician assistant, Chris Kottenstette, provided a thorough and understandable explanation of how pain responses affect the brain and body. I appreciated that portion of the consultation. He recommended a non-narcotic prescription medication and discussed two potential nerve block procedures, one of which I declined. However, the follow-through on the medication prescription was nonexistent. After returning home, I never received notification from my pharmacy. When I contacted the office, I was told they did not have my pharmacy information. This was after it had already been provided in writing twice and verbally confirmed. I confirmed the pharmacy again and was told the prescription would be ready after 5:00 p.m. Shortly after that phone call, another staff member called stating they still did not have my pharmacy information. In total, my pharmacy details were provided five times within approximately two hours. A week later, still nothing. The only action that appears to have been completed efficiently was scheduling a surgical procedure. Given the repeated administrative failures and lack of basic follow-through on a simple prescription, I did not feel confident proceeding with an invasive intervention. I cancelled the procedure. When I notified the surgical center of my cancellation, I was told they are "not at all affiliated" with Colorado Pain Care. However, publicly available information indicates that the co-founder and CEO of the practice is also associated with the surgical center where I was scheduled. And one of the office staff they transferred me to said she is a staff member of Colorado Pain Care and does office at the surgical center. This conflicting information raises additional concerns regarding transparency. I requested both the clinic and the surgical center email me a confirmation that the surgery was cancelled - given their lack of follow-through I wanted to make sure they weren't going to either charge me a no-show or try to pull one over on my insurance. But wait...there's more! A week before the surgery, I got a call from the surgical center confirming the surgery. When I read the cancellation email to them from their own staff member, they said they have no one on staff by that name. It literally came from someone with the business email address for Summit View Surgery Center. She then called me back to say, "oh yes...she does work here". I felt like I was in the twilight zone with everyone I met here. The right hand doesn't know what the left hand is doing and neither one of them are putting a needle in my spine. A resounding vote of no confidence. The website emphasizes holistic, patient-centered care. Unfortunately, my experience felt transactional and procedure-driven rather than patient-focused. Not to mention a complete circus.

Very disappointed. I thought I was scheduling to see a physical therapist to get dry needling…read more Ended up on the other side of the clinic seeing a Doctor who gave me a sales pitch on PRP then charged me for a whole office visit costing me $230 - Definitely would not go back

Dell gives a fantastic message. His ROLF (or ROLFING?) approach has worked for me, and I have seen…read morea reduction in pain and I am moving around better after a few sessions. But i started seeing progress a day after our first session.

I had keep-me-up-at-night lower back pain for weeks and nothing seemed to help. I live in Colorado…read moreSprings and decided it was worth driving over an hour to Denver to give Dell and PainRelief Specialists a try. After a one hour session my pain was reduced 70% and I didn't wake up from back pain. After a few sessions, my back pain is almost completely gone. Over the years I've done many things to address pain issues and can say without hesitation, Dell is amazing!

I see Sharon here for massages and she's amazing. She always does a great job getting the knots and…read morekinks out of my shoulders and back. She is little but don't let that deceive you! She is one of the strongest massage therapists I've ever had. If you like deep tissue, she does not disappoint! My husband has also been to Sharon several times and likes a lighter massage which she can also do just as well. The clinic here is very clean and the staff is always polite and professional.

I love it when I get a Living Social deal that's worth the retail price instead of just the…read morediscount! Very nice, clean, professional-looking and comfortable office, excellent massage. I went the evening before I left town for a short vacation, and it was just what I needed to get into the right mindset for relaxation and comfort!

The staff is very friendly, responsive, and compassionate. They care about their patients and…read morelisten to their needs. My pain was uncontrollable until I came here.

Weather for the first time or renewing, this is a great experience from beginning to end! I've been…read morecoming to this pain clinic for years.

Dr. Rock has been a life-saver for helping me to find & use different methodologies of pain/anxiety…read moremanagement along with tools/techniques to effectively MANAGE the "never-ending" cycle of PAIN/Fatigue/Severe Sympathetic Nervous System Issues that "wax &wane daily, arthritic & auto-immune related issues. Dr Rock has been at the center of MY health care & pain management because of CRITICAL issues with our "Primary Care Physician" & multiple missed diagnoses for both me & my wife by said Primary Care Physician. My wife & I both have been continuing to visit our current PCP & my wife, "Beth," has been following up with Urgent Care EACH TIME she visits primary care for several months now & we've discovered our Primary Care has been missing very basic health problems, which "immediately & intrinsically" create issues with ALL other "specialized healthcare providers" & make more severe diagnoses nearly impossible!!! Dr Rock is truly at the core of my care & has helped me to manage constant & excruciating pain, fatigue, and quality of life. He is certainly a "PATIENT ORIENTED " doctor who "TRULY CARES about his patients" & he worries less about making MONEY ($$) & MORE about his patients health care & preventative medicine! My wife & I have truly been struggling for well over a year now because of "fundamental care" problems with our Primary Care Physician (PCP) who continues to make fundamental errors & whom continues to miss "multiple" & "significant/simple diagnoses"!! Dr Rock Navarkal has been very understanding & has not given up on finding answers to my suggestions. I never would have made it this far without his help and we are currently seeking a "caring & knowledgable" primary care physician who has availability within a reasonable time frame, but this has been difficult recently with all of the scary illness going around! I believe Dr Rock is doing all he can to help me & that I wouldn't be able to physically DO what needs to be done without his care here in Colorado!! - as ALL OF our family/friends/ spiritual guidance/ & General/Basic Support live some distance away in the Oklahoma/Texas area & whom all need serious medical attention. I am a totally disabled veteran & struggle daily just to survive mentally & Dr. Rock is always a breath of fresh air!! Thank you for your continued care Dr. Rock! I wrote this review as a "THANK YOU" & to let you (along with anyone else who actually takes the time to read this) just how much I depend on you, as well to encourage others out there looking for a CARING Pain Management doctor. Thanks!!! - Jeff B.

High staff, turnover and level of care has gone downhill. Unable to get appointment and always…read morerushed.

I'm sure experienced might vary depending on insurance and care needs. But as someone in Colorado…read moreMedicare this practice makes it extremely straightforward to get comprehensive testing, referrals to specialists, and necessary prescriptions quickly. One downside is a high rate of staff turnover but it hasn't negatively affected the quality of care.

Aweful. They sent in 2 scripts following lab tests. Problem…read moreis no one called and discussed reults. I inquired and got a call from a staff member who obviously had no idea why. Billing problems every time I visit. They mis-handled and mis-filed my insurance. Latest example is paid $100 to the lab, out of frustration. You'll get no quality time with the provider. This is the fast food restaurant version of medical offices. One big red-flag, turnover is very high.

I was reallllly skeptical about acupuncture until I saw Sylvia. I went with an open yet skeptical…read moremind for a lot of issues (knees, shoulders, back, neck, etc - sports injuries from various ski or bike accidents!). I felt there was nothing to lose and no where else to turn. I did my research - she was in-network and accepted my health insurance but I also read reviews about her. Those reviews are what propelled me to give it a try. Not only has Sylvia addressed each of my issues individually and grounded me, she has helped me with a host of other non-related items such as health, nutrition, body temperature (always being cold) as well as fertility. I no longer have knee or back pain so ski season was a success this year AND I'm looking forward to being on the bike this spring/summer/fall! I would not recommend doing anything physical afterwards (riding a bike, gym, etc) and allow your body time to heal. I felt relaxed for days after a treatment. Every time I went - I was comforted by the herbal aromas, the warmth, the comfortable beds/pillows and the music. I found myself meditating during the "healing" process and felt not only rejuvenated but relaxed and pain free afterwards. Sylvia is a breath of fresh air from traditional Western medicine. Most doctors want to see you in/out as quickly as possible. They don't really listen and definitely don't believe in alternative healing methods other than medication, medication, medication. Sylvia takes the time to get to know you, to understand what's bothering you and recommends alternative ways to "heal" and be well in conjunction with anything you may doing with your regular doctor(s). She believes in healing with diet, acupuncture and herbal remedies. She specializes in women's fertility and is a wealth of information. She really listens and I truly respect her as a professional. I wish she would write a book! She sends confirmation emails for your next appointment, reminders as well as electronic receipts. She's very flexible too as I've had to reschedule a few times around work meetings. Sylvia and the Denver Center for Acupuncture receive 5 stars from me!!!

Ok, I've only been to one acupuncturist in Denver. On the…read moreother hand, I don't ever want to go to a different one. Furthermore, this is a review about a specific provider, not of acupuncture itself. Now, I could go on for days about my apprehensions about acupuncture, reluctance to give it a shit, frustration with my particular issues (sinus and digestive), and eventual willingness to give it a try, but that's not applicable to the review. You can track down my blog for that if it's something you want to explore. So let's talk about this business. Simply put, it is excellent. So is Sylvia. It's a great little building, out of the way with its own little courtyard and off-street parking (a rarity in this area!) There's one chair in the front room, and that's all they'll ever need, as there's rarely a wait. Appointments are honored on time, service is prompt but relaxed and always professional. Rates are fair, appointments are confirmed electronically, and everything is just awesome, convenient, and extremely comfortable. Cleanliness is certainly a factor, and this place is impeccably clean. There's so much to be delighted with. Sylvia is every bit as amazing as the space in which she works. (I'm sure these things tend to go hand in hand, so it's not surprising.) She's easy to work with, asks all the right questions, ensures you're comfortable, and does gets to work. After your acupuncture session (which will differ, I'm sure, depending on your needs), you'll find yourself in an uncommonly relaxed state. During this time, you'll want to focus inward on your calm bliss. Somehow, Sylvia manages to handle all the tricky administrative stuff (payment [even flexible spending accounts!], scheduling, etc) in such an easy, flowing manner that your calm is never disturbed. You float out of the office to your transportation. At this point, you're on your own for maintaining that blissful calm. Maybe take a few minutes to relish it on a bench in the courtyard before you dive back into traffic. :)

I met Dr. Lopez less than a year ago after moving to NYC and I'm so glad I did. When I came in for…read moretreatment I was dealing with a fair amount of shoulder and neck pain and also struggling with postural control. After a single visit the nagging pain I was dealing with was totally and utterly gone. I didn't feel a constant strain in my neck and in addition to that, I was free from pain that was radiating through my legs and hips I had conditioned myself to assume was normal. Not anymore now that it has gone away! In addition to being a talented and effective osteopath Dr. Lopez is also compassionate and creative with his treatments. Each and every session brought me new improvements to range of mobility, and bodily ease and in ways I would have never expected. Clearly Dr. Lopez is equipped with a wide range of tools to treat all sorts of physical ailments. If in doubt, go see him. He'll fix you up right away.

If you feel a little like Humpty Dumpty and you've tried all the kings horses and all the kings…read moremen, don't give up. Dr. Lopez may well be able to put you back together again. My life stopped overnight when residual whiplash from 2 old car crashes and an annoying yet manageable level of headaches and migraines exploded into my now daily nightmare, complete with a host of neuropathic, vestibular, cognitive and other issues. On a recommendation, I landed at OIM, an open receptor with no great expectations and having never worked with a DO before. And here I am going back every week to see Dr Lopez. Others say they can feel the difference right away. For me, it takes a little time. Days even, before I realize what's changed. Some of them stick, others revert and need a little more help. Each one is a gift that I cherish. I still have a road ahead of me, but for the first time in 7 years I am able to sit in a chair without intolerable tension yanking on my spine and neck, to lie on a flat surface without having to shove something under my head to elevate it, to walk as long and as far as I choose without discomfort. For the first time in 7 years, I no longer accept a life where I am able to just physically "get by" while I mentally thrive. I have a goal now. I won't just be taking back my daily life when we're done. I'll be back to exploring life underwater in all its majesty, able to keep my head tilted back during dives and to carry that tank on my back. Thank you, Dr. Lopez!