Danny and his entire team are awesome! 20 plus years of doing my nails and he has never let me down! V is the best when it comes to picky customers...I truly appreciate the service and the laughs I get every time I sit in the chair! read more

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If you're looking for a new nail place do not attend this one. Me and my mom went here for acrylic fill ins and they roughly handled our nails and left our nails feeling thin and like press ons. We were a walk in and they had my mom in 3 different stations and kept leaving us to attend other clients since they had one woman handling 5 at once. definitely not worth the $85. My nails are now sharp and rough. The place felt cheap and low quality. read more

If they think you don't understand them, they say mean things behind your back. Quality of mani/pedi was good. read more

I was there yesterday. I showed a picture what I want to get. The manager was getting my nail done. He put the pink gel polish and wanted to use that as a base color. I said it doesn't look like the picture. I want something like nude, tan color. He said it won't be like on the picture. So if you are not capable of making like on the picture, why you accepted me from the beginning with? Plus on top of that he started increasing his voice and showing me attitude. I would understand if you are not talented but being rude on top of that is not acceptable. After that I went to Queen nail salon, they were really nice and knew the difference between pink and nude. Don't waste your time and money with this rude people. I also attached the pictures. You can see how Queen Nail saloon was able to do just like on the picture! read more

City Nails - The picture I showed the manager at City Nails. He said it can't be like on the picture so it proves that it can be. - Nail Salons Near Me - Williamsburg, Virginia

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Danny is the manager and my FAVORITE!!!!! The best place in town! The education and Experience going here has been eye opening!!! I'll never go anywhere else!! read more

City Nails - Nail Salons Near Me - Williamsburg, Virginia

First time getting my nails done here but I am glad I did. Andy was great! My favorite thing about a nail salon is not pressing me to upgrade or purchase more than I requested. All he offered/suggested was gel and given the service I chose, it DID make the most sense. Of course I said yes and I love how it turned out! My mani/pedi was very nice and he was a nice guy. Definitely recommend and they were super busy so I don't understand the negative reviews. Give them a try despite those like I did. read more

City Nails - Gel manicure and look closely for a glimpse of the pedi! - Nail Salons Near Me - Williamsburg, Virginia

I've been coming here since I was a teenager. This is by far the best salon in Williamsburg. read more

City Nails - Nail Salons Near Me - Williamsburg, Virginia

I got a pedicure without an appointment. Vie rushed and finished including polish in 30 minutes. I was disappointed as a pedicure shouldn't be rushed so the customer can enjoy it. It wasn't a pleasant experience read more

I called in the morning to ask if they did walk ins, they said to come in 20 min, for myself to get dip nails and my daughter just got regular polish. They were so sweet and so thorough! Fanny did my nails and they are perfect, completely flawless! I went to another salon 2 weeks ago and my nails were cringeworthy so this is so relieving to have nice looking nails. It was calming and they were fine with my 3 year old sitting next to me and daughter behind m read more

City Nails - Nail Salons Near Me - Williamsburg, Virginia

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They DONOT value your time, will have u waiting 30+ minutes after your appointment time. Even if they're running behind, they won't say anything unless you speak up. 0/10 read more

This review is a 3.5 star. Service wise, they are great. My nails are always done nicely and they take their time and do a good job. It's just the time and payment methods that I'm not a huge fan of. The vibe is pretty good here. The location is a tad small so I always feel like I'm in the way in some form. They do take walk ins which is great but expect to wait at least 30 minutes. Not typically a problem but if your on a time crunch it could be. The only major issue I have here, is the owner in particular, presses for cash only transactions. I understand typically the business looses some revenue on card payments but I don't always have cash on me and the pressuring to only pay cash is a bit uncomfortable for me. I asked them to break a $20 one day and instead of doing that they said can't you just pay cash. When I opened my wallet to check if I had cash, they looked into my wallet and were like "oh I see more bills there". They will take cards, and like I said I understand them wanting cash transactions but I feel they go about it in a very pressure inducing way. read more

They are a chop shop that uses MMA (an illegal acrylic that is unhealthy and dangerous for human use) and literally used a buffer on my nails after dropping it on the floor in front of me. Cannot imagine how much gross stuff is actually going on behind the scenes. read more

I LOVE THIS PLACE! I literally showed him a picture of what i liked and it turned out way better than the picture! read more

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Loved the service, amazing artwork and such kind people to talk to! HIGHLY RECOMMEND!!! read more

City Nails - Nail Salons Near Me - Williamsburg, Virginia

This is the worst dip manicure of my life. She dipped straight color onto my nails no bottom or top coat of clear dip for strength and protein at all. Just three light coats of color. And they did not even use a dip top coat... it was just a regular nail polish top coat like I would get at target. My nails are already chipping and it has been 45 mins. I will never come back and will not recommend. People ask me about where I get my nails done regularly and this was the worst experience I have ever had. I paid 90$ for what????? I am still confused how they could consider this a 50-60$ manicure (because I also got a pedicure... not sure how they broke down the payment). read more

Horrible service, me and my mother came to get our nails done. We had an appointment at 3pm and they told us to wait only a couple of minutes. We waited 1hr and 30minutes! Our nails were horrible, they weren't even the same shape or size. They rushed and they did our nail horrible, my nails only last 3 weeks before they came off cause they didn't do it right, but the service was horrible, I will surely not be coming back. read more

I got my nails done on a Wednesday night. I was very happy with the design and the overall experience. By the second day the tops of my nails were peeling and the bottoms were lifting up. I've gotten gel done before by a friend and it's lasted so much longer. I went in 4 or 5 days later as it was the soonest time I had available. I was very unimpressed by the response I got. They blamed it on me first for the broken nail. I told them despite that the polish should not be peeling and then they proceeded to blame that on me as well because my nails are too oily. Again, I had gel nails on at Christmas and it lasted well over two weeks. They told me to sit down but I explained that I had no time. I asked for a refund they said no. I asked for credit of some sort for when I actually had the time and they said no despite the fact they they were going to redo them right then and there. read more

So disappointed with their payment procedures. The pedicure it self was nice nothing out of this world but nice. When we went to pay they gave us the excuse that their machine was broken and would only take cash! When I told her I don't carry cash she told us to go to Food Lion and shop so we could get cash. When we said no. She tried one of two machines and it did not work. So she told us to go next door to Earth Fair and buy a banana so we could get cash. When I told her I was not going to do that and that and that I would take their card and called them later to see if their machine was working and come back to pay. Then she proceeded to attempt a second machine and IT worked. Why is it that (you and I know why) nail salons always want cash. But I have never encounter this type of game. read more

AVOID....I have been a loyal high paying and tipping customer...lately they have been asking me to come back AFTER I have scheduled an appointment and drove 35 minutes...they serve walk ins behind me. It's rude and unprofessional...I have been patient, given grace and gone back multiple times to try again. Just plain RUDE . WILL NEVER SPEND MY MONEY THERE AGAIN...go to Artisitic Nails..they are cleaner, more professional and use one time use items...screw city nails, jimmy, Amy and everyone there they have went down hill.... read more

My nails always look AMAZING when I leave City Nails! Very affordable prices and excellent value! Worth every dollar! My gels stay on for weeks and I am rough on my hands since I work with animals and kids. I did walk-ins for manicures for a long time but now I call ahead to make sure I can get in since they are usually busy but they have always made time for me either way. Danny is great and all the nail techs do a wonderful job! HIGHLY RECOMMEND!! read more

City Nails - Great fall color on my gel nails! - Nail Salons Near Me - Williamsburg, Virginia

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Not satisfied with the result or the experience. I asked for an extra thin french manicure with an almond shape and even showed a picture of what I wanted. I kept having to ask to file my nails more and do a thinner french tip. They kept leaving the shape like a thick square with a huge tip. Then when I was checking out they asked me to go next door to get cash because they didn't want to take a card even though they had a card reader.. I didn't want to have to go to another store and buy something I didn't need just to get cash back to pay for my manicure. I won't be coming back. read more

Salon opened about five minutes late but otherwise great service. Loved that they have options for men on their pedi menu.

My mom and I came for pedicures on a Monday afternoon. We have always come here, but they recently moved into a smaller shop. It's very clean and organized, just less room. They truly take their time during pedicures making sure each nail is perfect which is super nice and makes me feel like I'm getting my moneys worth! They also do such a nice leg scrub oh my god it was amazing! My toe nails look amazing and my feet are as soft as can be! The best part is that it's not killing your wallet! Next time I come I'm gonna get a manicure with acrylics so I can make this my favorite nail salon for sure! read more

Up until today and for the past year, this used to be my "go to" place for my nails. I even recommended the place to a number of friends over the past year. Today I went in for a dip manicure - everything was moving along fine - I normally keep my nails round square or round - the last time I had them cut and shapes as round square since they were shorter - today I decided to go back to round since my nails were longer - so the nail technician finished my nails and when I went to pay she charged me $50. I said wow - did you increase the price to which she responded .. it's 50 because of the shape - in my one year of going to this place I was never charged a "shape" fee. Needless to say, I will not be returning and will choose to take my business elsewhere.. it's really sad bc I never expected that as a repeat customer ... so not only did they lose me as a customer but I will no longer be recommending the place either :( read more

Thought I would try a new mani/pedi place in town. But never again. Got a manicure dip and gel pedicure. Both didn't even last three days. They put dipping powder on like acrylic in one wet lump, instead of actually dipping in powder. Theres a reason it's called dipping powder. And, well, that short cut doesn't work. All nails are lifting off after three days like I used glue-ons. As for the pedicure, all the color has worn off tops and discolored socks. They couldn't even get a gel pedicure right. I have never had this happen with gel or dip before. To make it worse I am now overseas with no nail fix options. Arrghh. Plus, the prices are ridiculously expensive for Williamsburg. Never again. Stay.away.from City Nails. read more

I love my nails every time no matter who does them. Everyone in the salon is great. I usually get Amy though. They do amazing pedicures too.

Every time you go in they change the price! I've been going there for over a year & it's never the same price for the exact same service??! They also want you to pay in cash because that way they can cheat the IRS. There isn't a price list anywhere so you are at their mercy. They do a good job but way to expensive!!! read more

Called and set an appointment. Showed up and they said I wasn't on the schedule. Didn't try to squeeze me in. Didn't seem to care either. Went across the street to Queen Nails and they squeezed me in and going to them ever since. I saw another review similar to this so seems to be a pattern. Hard to deal with when we all have busy schedules. I only had that night open as available so it was frustrating. read more

You may only be paying $21 for a gel manicure, but it will be the worst one of your life. Not even 30 minutes after I left (and they make sure to do it in record fine) it was peeling off. Day ruined read more

City Nails - That's what a $21 gel mani will get you. Do not come here - Nail Salons Near Me - Williamsburg, Virginia

I always get my acrylics done here when I'm in Williamsburg! Great price, shop is clean, and the staff is very nice. The wait can get long during peak hours though, even if you make an appointment. read more

I wasn't able to get a pedicure before vacation so felt like I was kind of taking a risk trying some place new but I'm happy I did! I got a basic pedicure and they did a fantastic job. Everything was clean and my pedicurist really did a wonderful job. I wish I was local because I would make this my regular spot. read more

Danny and Ve are super rude. When they are busy they would not even greet you when you walk in the door and if you ask them how long is the waiting time, they just respond annoyingly: I don't know repeatedly. How can you run a business and be so rude with the customers? I even call ahead to make an appointment and he always tells me to just walk in, well when I get there then he asks me to come back in a few hours or the next day. So done with these two owners, they provide the worst customer service I have had in a long time read more

Best place in Williamsburg!!! I swear by it! Service is amazing and everyone is so nice. The quality and prices are really good too.

Worst pedicure, no cuticle lotion was used on my cuticles or the bottom of my feet. After he scraped my feet he put all the dirty tools in the water where my feet were soaking. Nail polish had bubbled up, must have been old, excess polish around my toes was not cleaned up. Will definitely not be returning. read more

We couldn't get in at Creative Nails and so we came here based on the one review. The service was extremely friendly and the pedicure was thorough but it did not last very long. They do not carry much OPI and all the polishes looked old and dried up. In fact, the color I choose couldn't be opened so the tech brought me another color that was similar. The problem was it was not OPI but an off brand and that may be why it didn't last long. I would try elsewhere before returning, or bring my own polish. read more

Worst service ever. I got there when it opened and still had a 45 min wait time. Then the put a technician who was so slow that it took 15 mins just to get my nail cut down and buffed. And then the next technician started then stopped 2 mins in to finish someone else. Leaving me waiting to get finished for another 10 min. read more

Can't beat the prices here. Clean, not fancy, but very attentive staff who are happy. Cash only. Gel nails for under $20 keeps me coming back whenever I'm in town. read more

Never again ..... I went to got get a polish change on my toes and they made me sit in a regular chair with my feet on a trash can .... Totally unsanitary read more

I have been going to these guys for awhile now! City nails is awesome! If you want great service, friendly staff, and consistency, you have found your place! I'm a very busy lady and I take my beauty very seriously! This is the place for nails and eyebrows! I have received the best pedicure I have ever had in this place! Very thorough and very gentle. Instead of CNN or depressing news playing in the background, they have GSN on! Yes! Game show network, which to me is a lot of fun and always unpredictable. My manicure is always on point and lasts up to three weeks! I recommend the mood nail polish. It's really cool and I receive a lot of compliments. Eyebrows are very well done. One time I over tweezed and they helped me with shaping and to shade in the bald spots in a beautiful way. They weren't mean or rude about it at all! Very professional and very kind. Ask for Danny! Or really, ask for anyone! They are all great! They have great prices and do a great job! I can't wait to go back! Xx read more

City Nails - Mood nail polish with sparkles!! - Nail Salons Near Me - Williamsburg, Virginia

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I love getting my pedicure done here! Been going there for years. Danny is the best!! There is so much personal attention. The place is clean, and the products and tub are always washed soon after the service is complete. It's hygienic. Friendly atmosphere. You can totally relax in the Massage chairs while your feet get massaged. read more