Called to make an appointment which was frustrating in itself. From where I'm from, we call a…read moreno-chip manicure shellac or laquer. The one on the phone had NO idea what that was, despite me repeating it several times. Appointment was made for two days later. A couple of hours after said appointment was made, I received a call from them: "Hi, the appointment I booked for you at date, time: she is booked. So I have to cancel your appointment." There was no "Hey, I'm going to book you with someone else" or "Can you come in (at another time)?" Guess they don't need the business.

There was another time I had seen a technician her name was Lilly. My father had died from a brain…read moretumor. I was getting a manicure and a pedicure for his funeral. I explained to her that I was sad because I was getting them done because he had died of a brain tumor and it was a hard couple weeks working with hospice, helping my mother plan for the funeral, and the funeral tomorrow. I was sad and they were playing a sad musical on the TV. I asked if she could change it to cooking. She said " We are tired of cooking shows. She didn't change it. It was really making me sad the music was sad. I asked again she went to ask if she changed it but it seemed to bother her and the other employees. She did finally change it to a cooking channel, When I paid I added the tip up wrong and it was not 15 percent. She would not reschedule with me but she said "Sorry about your father." When I went to the car I realized I didn't tip her enough so I went back in and gave her more money to make it 15 percent tip. I apologize and said I was so sad I couldn't think straight. She said "Thank you" but refused to ever book with me again, I guess 15 percent tip is not good enough and I guess being sad for your father's funeral is to much work on her end. Don't go to this place and please go somewhere where you will be treated with respect. I would give them 0 stars if it was an option.

Excellent service with a friendly vibe. And the calf massage with the pedicure was next level!!read more

I've been a client for 4 years, every 3 weeks like clockwork and I've never had a bad experience!…read more Love this place!

This place is the best! Everyone is nice and the quality of the service is top notch! The…read moreenvironment is very inviting and clean!

Went here to get my acrylics soaked off since they were wayyyyy overgrown since giving birth and…read morealso get a pedicure. I'm glad that this salon actually soaks off the acrylic and not rip them off causing more damage. I got a no chip mani after the acrylics were soaked off and they look so great! Sona did an amazing job on reviving my nails. Linda also did a great job on my pedicure. I needed this mommy refresh and so happy with the service!!

Loved the service, so kind! Great quality and so quick too! I came in a big group and they got us…read morein so quickly!

my nail artist was Quynh and she was so sweet and did an amazing job on my nails. She really took…read moreher time and did fantastic on the nail art. would highly recommend

Everybody is so friendly. They did a great job on my pedicure and manicure. Thanks again everyoneread more

Fabulous! Thank you Connor!…read more Went in for a pedicure, as it had been a hot while. Love the waiting area massage chairs! The attention to detail during my pedi was one I've not experienced in a loooong time. Connor did a truly stellar job. I fell asleep at some point. I'll be back!

Very nice people who do a good job. Love Helen and her husband-I always have them do mine and my…read moremother's nails. Reasonably priced.

I have been going to Perfect Nails for 6 years for pedicures and now acrylic nails. Helen and Hung…read moreknow their craft and give great service. I highly recommend them, just make an appointment.

My nails turned out perfect with Milan .. Ana did my no chip pedicure and she was very detailed and…read morekind.. clean place good vibes Very reasonably priced

My paraffin wax pedicure was finished in under 25 minutes. He clipped my toenails down to stubs,…read moredidn't file or shape them in any way and there was no massage with lotion. Very disappointing. I will not be back and do not recommend this place.

I found Nails By Jenny of Rockford through a Groupon. So glad I did! Jenny does the best "No Chip"…read moremanicures I've had and for a great price...$25!!! She keeps everything very clean and has a really good color selection plus top notch products. Its just her so you need call first, so worth it. Extra bonus is she's really sweet and fun to talk to. Love Nails By Jenny of Rockford!!!

From the owner: I specialize in the beauty and care for natural nails. Including No Chip Manicures, Spa Pedicures…read moreand Manicures.

I can't say enough great things about this salon. It's a wonderfully calm, professional and…read morewelcoming atmosphere. I've lived and had haircuts at high-end salons all over the country, from New York and DC to LA and SF, and I've only met three stylists that send me home with a haircut I'm happy with--one of which is Kate. I am a no-maintenance, no-product kind of guy, which means the haircut is everything. It has to stand on its own with no help from me yet still look professional and put-together. Thanks, Kate! Appreciate having you in the Rockford area.

I had recently moved to the Rockford area when I was looking for a salon & Lucette's caught my eye…read moreright away. They have such a good vibe and aesthetic that makes you want to have a self care day everyday. I've been coming to Lucette's for at least 6 months now and absolutely love it everytime. I've been to a few of the girls like Aly & Megan and there are my absolute favorites! I wouldn't go anywhere else, thanks for always being so kind & uplifting!

Absolutely amazing thank you everyone was kind and very skilled hairdressers…read moreI definitely recommend and will be visiting again Thank you

Love Maria Lungo! She works magic on my hair! Super sweet! She listens to what you would…read morelike....offers suggestions....all spot on!