Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

If you're looking for an honest, no-frills HVAC company that won't upsell you on parts you don't…read moreneed, Cool Willy's is it. We met Carlos and Lizzy at a Tucson Roadrunners game. After a terrible experience with another A/C company, their knowledgeable, gimmick-free approach was a breath of fresh air. No "spin the wheel" tactics--just a real conversation. I sent their General Manager, Jim, the estimate I'd received from the other guys and a separate second opinion along with my concerns. Instead of speculating, Jim sent James out to evaluate our system personally. James spent two hours inspecting everything and discovered the previous company had recommended a massive amount of unnecessary equipment and failed to mention that the actual issues were caused by their own poor installation. The best part? Cool Willy's didn't charge us a dime for the visit, calling it a "re-evaluation." The next day, they sent an estimate for the actual repairs that was less than half the price of the original quote. It's rare to find this level of integrity.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

Service: Biannually inspection and check of both AC Systems and Water Heater was completed well…read more Documentation of Inspection: AC System was submitted, with forms completed and pictures noted. Regarding Water Heater no documentation was provided other than verbal statement of flush completed and no evidence of sediment found. Value: Would encourage documentation be completed on all equipment as necessary for proof of services rendered.

The professionalism! Of all the companies I interviewed to repair damaged sections of a sewer pipe,…read moreGoettl exceeded my expectations. I was especially impressed with the details provided in their estimate, their timeliness of responses and the quality & organization of the on-the-job work. Plus their price was the lowest bid! Kudos to the team that worked on my project

We recently had Mark Espinosa come out to our home to do some maintenance work on our hot water…read moreheater. Mark was professional, thorough, knowledgeable & friendly. He explained his work as well as potential common issues that arise with hot water heaters in Tucson. He took time to show us the work he completed. We have a maintenance plan membership with Goettl & find it to be very helpful. Well worth the membership cost.

We got a recommendation from our neighborhood Facebook page for this company, and we were very…read morepleased with their service. Very nice, friendly, and the part that they fixed took almost 6 hours, we think the price was fair, we did get another quote that was way more than they charged us, so we felt they were giving us a fair price. Service requested was for our ac that wasn't working, they had to order the coil because it's such an old unit and replaced the Freon. We would recommend this company!

Ok Today is the day for service on the roof HVAC unit…read more Actually, original to the house , 1979 Carrier. Just tune and clean. Good for another year. Reasonable rate for annual service and on time.

Still the best in town. Unit stopped working very late in the work day, called, they would send…read moresomeone over the next morning which is normal and usually fine, but I smelled burnt metal and told them I was nervous about that. They sent someone over that night to check things out. Ordered parts and up and running in a few days. THE best place there is, no upselling, friendly and efficient as always. Thank you this time to the owner Jim, and to Crystal, Faith and Soop.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

Just made appointment for A/C system maintenance for tomorrow. Time window stated is 2pm - 6pm…read morewith a 30 minute advance phone call for notification of arrival time. ***Will post details tomorrow regarding their arrival and services we received.***

Given that Parker and Sons has thousands of reviews and a 4.7-star rating, I figured they must be…read morereliable. I had a technician come out to do an electrical inspection, and he listed several issues. The total estimate for repairs was over $30,000. This was a lot of money, so I naturally got a second, third, and fourth opinion to make sure everything was legitimate. I did not tell the other companies that I was getting multiple opinions, as I wanted "honest" assessments. All three of the other companies agreed on one major issue that needs to be repaired, estimating the cost at around $5,000-$7,000. When I asked about the other issues Parker and Sons pointed out (e.g., water damage), they said they did not see any of that. They double-checked and, for example, explained that the "water" was just normal grease from the initial installation. Basically, it seems like the technician who inspected my house from Parker and Sons tried to overcharge me by tens of thousands of dollars. Maybe others have had better service or received more reasonable quotes, but I strongly caution everyone to get a second, third, and fourth opinion. Personally, I will never use Parker and Sons again, nor will I recommend them after this experience. I immediately canceled my subscription with them. Be careful everyone.

Octavio came to repair my air-conditioning unit. he was professional did a great job tested…read moreeverything and noted something I needed and I appreciate it. He did. He.was deliberate in the process and knowledgeable. I am always happy with the service.

Just wanted to pass along the excellent and quick plumbing service that McKay Barley did at our…read morehouse, yesterday, 4/10/26. He had to remove and replace a defective, worn out Toto-brand toilet flush valve that I struggled with for over an hour before calling for your plumbing service. He arrived during the time window given, and was In and Out in about 12 minutes, completing the removal and replacement of a new flush valve! Our toilet is back to working condition thanks to McKay!

I thought I sent this in but must not hit send. D&H sent…read morethe manager and a repair crew out and they fixed all the installation issues and repaired all the dry wall. I commend them for standing behind what they said they would make it right.

As a past dissatisfied customer, who will never use or recommend D&H to anyone, I do enjoy their…read morecommercials. They use people who appear to be complete idiots, incapable of tying their own shoes, to make stupid errors and have D&H come to the rescue. This is how they want their customer base - ignorant, or maybe just plain stupid. This way they control the narrative. One commercial shows one tech exclaiming that "the blower motor is bad" and then another tech pokes his head in saying, "I've got a new motor." Of course you do. You stock those on the van because that's an easy sell. So is the capacitor, and many other parts that infrequently fail, but you can easily convince your customers that they need new parts, and eventually an entirely new system. This company has a history of deceptive business practices. Read the reviews. They are not wrong. Use a company that respects you as a customer and treats you with honesty.

We just had our spring checkup which means they inspected our A/C. Our service person was Jacques…read more He was great! The inspection was thorough and we got pics of all the areas of the A/C that were checked. Jacques then suggested that we get a surge protector that they could install since there is no protection from a main line electrical surge. Makes sense. I don't want my brand new unit to get ruined. I recommend Russet. They have been my service company for the last six years and installed my new A/C and gas heat pump last November. They even hooked me up with a finance company -- Good Leap -- that works with my personal credit union. No "for profit" bank or strange finance company involved. No complaints about Russet.

These guys were great - my AC went out late on a Friday afternoon, they sent a tech (Jason) out…read morewithin an hour. My unit was 16 years old and the compressor was on its last legs so I bought a new Lenox unit from them, which they installed on Monday. And for a great price, much less than I expected. The salesperson (Ken) came out on Saturday, was very good at explaining different options. The lead installer (Ted) went above and beyond. Plus they come out for free inspections for 2 years, I couldn't ask for more.