1. City Automotive

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Taylor, TX

City Automotive

5.0 (1 review)
Closed • Closed

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Response time

50 minutes

Response rate

100%

Services - City Automotive

Oil changes

Routine automotive maintenance

City Automotive Photos

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1 year ago

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Rahul V.

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Premium Automotive

Premium Automotive

(7 reviews)

Folks,I've been all over the world while an active duty Marine and have had my vehicles serviced by…read moremany shops,none quite like Premium Automotive. I called on the day in question and spoke with Cameron,informed him of our situation and he was able to make space in his schedule for us,even though we were not his regular patrons,YET. When we arrived,Cameron introduced himself to me and I reminded him of our earlier conversation,he had the details out of the way and our vehicle in his shop most rikki tik,this Jarhead was impressed. In the time Cameron's mechanic worked on our vehicle I witnessed Cameron interact with three customers with a professionalism I had not seen since discharging from the Corps. Upon completion and after paying our bill,I asked Cameron if he was the owner or manager to which he replied that he was the owner. I asked his age,guessing mid thirties,no sir he replied,"I am 29 years old". I told Cameron that I was impressed not only with his professionalism but common courtesy,respect and ethic which I had not witnessed from the owners of the repair shop I formerly used in Elgin. I say formerly meaning that I have of returning to being treated as a number. Ladies and gentlemen,I have owned farm trucks to Jaguars,Since returning to Texas I have not had the pleasure of witnessing a business owner of this caliber. I will be returning. SEMPER FIDELIS Mr. Hobbs, Thank you for showing me that there are business owners that do not look upon each prospective customer as their personal retirement plan.

Worst customer service I'd ever receive from an auto repair shop. There was no communication of the…read morestatus of my car. I came in for an alignment and will have to take it to another shop because I feel like the alignment was not done properly. With most alignments, there is a print out provided to show you how far your car was out of alignment. Not this auto repair shop. The customer rep lied to me three times about my car being test driver. I noticed my car leaving the facility after I made a loud statement about my car in front of other customers. You all will not receive any bus8ness from me or anyone I know that lives in the Taylor area. At 8:30 Am I arrived; at 10:37 i received a bill but my car was not test driven. I watch the car leave at 11:02 and returned at 11:09

City Automotive - tires - Updated October 2026

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