Not try to eat over charge someone…read more Basically all I need is a mechanic to show up at my shop and provide their labor skills. I am providing all the parts tools and everything necessary to do the job and they wanted to charge me $3500 to do so. Average cost from other shops in the area if I took my truck there and dropped it off and gave them nothing or only around $2500

I recently chose PAI Automotive for a needed car repair after posting a request online. PAI…read moreAutomotive was the first to send a response and offered the best price. Francisco and his team diagnosed the problem and provided a thorough report to me that I could understand describing the issues and the recommended parts and procedures that were needed. I gave my approval, and they actually provide the courtesy to pick up the car at your home and then deliver it back to you at no additional fee! They called me to let me know how the repair job was going and provided the estimated time of completion. The also provide inspection services to pass the emission tests for your car registration. It was perfect timing as my car had failed a recent inspection. They diagnosed the emission sensor that was needed and had my car reinspected and provided the documentation I needed to get my new sticker. Other mechanics I had tried could not figure out what was needed.!!! So, my car was delivered to my home with the repairs completed and the inspection passed document to get my new tag. I will now continue to use PAI Automotive for all of my vehicle repair and maintenance and highly recommend them.

Worst customer service I'd ever receive from an auto repair shop. There was no communication of the…read morestatus of my car. I came in for an alignment and will have to take it to another shop because I feel like the alignment was not done properly. With most alignments, there is a print out provided to show you how far your car was out of alignment. Not this auto repair shop. The customer rep lied to me three times about my car being test driver. I noticed my car leaving the facility after I made a loud statement about my car in front of other customers. You all will not receive any bus8ness from me or anyone I know that lives in the Taylor area. At 8:30 Am I arrived; at 10:37 i received a bill but my car was not test driven. I watch the car leave at 11:02 and returned at 11:09

Premium Automotive had performed absolutely wonderful work on my 2018 Ford Taurus in replacement of…read morethe brakes and battery along in repairs on electrical connections on the vehicle engine during the past week!!! I highly recommend Premium Automotive for all of their outstanding service to all customers that are wanting professional service on their vehicle repairs!!! Jerry Stefek

Initially I was a bit nervous about going here. Didn't seem very friendly and can't say it was even…read moreupon picking up vehicle but can say they did an excellent job! I'm giving 5 stars bc the work that was completed was timely and is working great and to me that's what matters most!

Woke up with a flat tire down to the rim, called this shop, and within an hour they had somebody…read moreout fixing it for a reasonable price. I recommend using them.

Great service and affordable pricing. Came in with 2 nails in my tire. Out within 20 mins.read more

Excellent service at reasonable prices and amazing insights. Would recommend as long as you're ok…read morewaiting in a small room or leaving and coming back. Great people!

Drive up with a low tire that apparently had a nail in it. In less than 20 minutes we were on our…read moreway. Fast and friendly service.

Great service and very nice people that help you with anything you need done to ur car. I wouldn't…read morego anywhere else

Came in to get a service engine light checked out. Made an appointment online and dropped my car…read moreoff and it was ready the next afternoon. Very kind and friendly staff.

want to charge $6000 to get my truck out. guess they just charge crazy stuff so they can auction…read moreoff peoples vehicles very reasonable smh

This man is amazing. Been in Taylor 10 years and he has come to my rescue several times…read more Outstanding service, reasonable prices. An asset to this community for sure - 10 STARS! Jeanette Dana

Fast service, friendly people…read more Came in to get my oil changed and was offered a ride back home so I didn't have to walk back in the heat. 10/10 people all around.

Really good service, great people. They are straightforward about what is happening with your car…read moreand talk with you about your options. I felt like they took care of me and my vehicle and got the job done quickly when I needed it. Definitely my favorite mechanic.