WARNING- Do not buy from this site! Seller sends expired products(coffee, turkish delight) that is…read moreexpired! Call for a refund 5 times & seller never sent it. Never again!

DON'T order from them online ! ! ! I ordered a birthday…read moregift and paid US$36 to get it to Canada in a promised 3-5 days. I gave them 5 business days, it didn't arrive. Only ON day 3 did it leave them, all they did before that was 'create' a Pick Up for USPS..... I emailed them 3x and have yet to hear anything ! ! Birthday has come and gone and I went without a gift... Never, Never, NEVER again, even if they 'were' the greatest.,, Ugh and NON existent customer service, appalled. . .

We were annoyed and upset when W-S Corporation, decided to close our local Williams Sonoma outpost…read morein Temecula recently. It always seemed pretty busy place, so it was hard to follow their business rational for the closure. Besides, the staff was always super helpful and friendly. Go figure. So with some trepidation and residual passive/aggressive annoyance, we decided to step into this store. Seems silly I know. But this Williams Sonoma was great. They even had more sales going on then I remembered. And... it was nice to pickup some Fortnum & Mason teas while we were here. Nice!

Recently visited and attended the At Home Barista class hosted by Breville and Natalih. Natalih was…read moregreat and showed us how the Breville Double Boiler worked and how much time it saves versus other espresso makers. I have a Delonghi at home and can tell you Breville has nailed this process down. You literally only have to move things around and touch the touch screen, but everything from grinding, tamping and steaming milk is done automatically and the final product is perfect. It only costs $3000 for the machine but if you make at least one latte everyday for a year and 10 days, it pays itself off and is proven to add value to your life! The pumpkin spice syrup from WIlliams & Sonoma is delicious and also sold out. If you have a chance to attend the Breville demo's it's worth it for the knowledge and the amazing latte you get to make and drink! Another associate that helped us was Rita with the cool glasses! We needed help finding a gift for our friend's housewarming party and we were told that the theme of the house was modern plantation in neutral tones. Rita helped us pick the perfect Kitchen-Aid mixer stand with wooden mixing bowl that fits the theme perfectly. The next day we went back and showed her the house we got the gift for and it fit in perfectly. Rita is also a vibe so make sure to find her if you have questions or need someone with great taste to help you find something.

How does this place get away with claiming to be a 'unique kitchen store"? There are far more…read moreunique places around with better selections and a much more pleasant layout. I think this is a chain because I distinctively remember other stores looking just like this place. The inside is too crowded and it's hard to maneuver around. I was so afraid that I'd knock something over I had to walk with my arms tucked in with my handbag held out in front of me. The items aren't all that unique. It looks like they have a lot of stuff, but it's not like you couldn't find it at a Sur La Table or other specialty cooking/kitchen stores. When I go into a store like this, I like to browse and take my time and I want to feel comfortable while I'm browsing. In here, I feel like I need to lose 100 lbs just to walk through the aisles and it's hard to turn around in there without for fear that you'd knock something off the shelves. So Le Pot, you're not unique. You're not all that great to browse in either.

Good little kitchen supply store…read more It's quite crowded with nice little knick knacks and kitchen implements, I holed up in here when another store wouldn't let me in five minutes before opening, even though their door was unlocked. Granted, it's no Bed Bath and Beyond, or even Crate and Barrel, but it's a great little local store.

Customer service at this location is very poor compared with the other W-S stores at Newport Beach…read moreor Costa Mesa or UTC La Jolla or Fresno, who are all wonderful. Waiting in line for sluggish service, mistakes in receipt handling, rude and abrasive comments, and many other issues... Williams Sonoma is such a wonderful brand and this store does not do them service. No wonder so many other customers have given poor ratings to this specific store's customer service! Is anyone at W-S reading customers' comments? Manager Julie must be setting the tone for the poor customer service with her abrasive approach and attitude. It is surprising that Williams-Sonoma executive management doesn't look at customers' reviews on Yelp or Google and take some remediation actions. Is no one reading the customers' comments about this store? So sad. Please go to any other W-S store if you expect decent customer service.

Beautiful store, poor customer service. Picked up an online order. The item was in a large box. I…read moreasked if I could get a bag and the salesperson replied, "we don't really have a bag for this." After she put the box in a bag, she placed it on the counter and walked away. Not a single thank you, thank you for shopping with us, have a nice day, etc. Hard to believe this level of customer service is acceptable or associated with Williams Sonoma. See picture.

This market has been here since my childhood and has been a community staple. Lots of fond memories…read morehere with my family, local and visiting, and I distinctly remember buying bootleg Poke'mon cards here from the coin machine and the kind elderly security guard who would use his own money to help us to do. I was in elementary school at that time so it's been 20+ years. I hope that the years past were warm and kind to him. Now with all of that nostalgia aside, this is a solid Asian market. Plenty of parking and it's off of the busy Nogales. Perfect place to get decorations or other celebratory goods when it's Lunar New Year and when it's not, it's a solid place to get dry goods (snacks, teas, cooking ingredients, dried herbs and medicinal items, etc.). They have fresh foods like produce and fruit too. As well as sauces, dishware, cooking pots and pans, and much more. It's definitely older than the one near the Costco, but I enjoy the warm ambient and nostalgic, busy vibes here.

Great place to find unique items such as ginseng and Chinese items but prices are nit competitive…read moreand they lack customer service. But I go to buy items that I can not find at other stores such preserved olives

This is my favorite Williams-Sonoma. Besides just being large, the people who work here are very…read moreattentive and helpful. They've always been willing to help research or find something specific we're looking for. Their table displays alone are well done that even if you don't buy anything, you're inspired to do something similar. On busy weekends or holiday's, they'll often have food samples, and the last time I was there, they had fresh Oatmeal Chocolate Chip cookies available for a $5 donation to help feed hungry kids.

People here are helpful. Sandy and Dina are both Helpful at different times when we visited…read more We bought 2 different famous dutch ovens from this place and both times we were treated well so service is great. Place is clean and organized. This is probably my fav for quality kitchenware so far. Love the selection. Overall, yes!

I've mostly been to the Nogales location, but this one is much roomier, nicer, and many more…read moregrocery and herbal items. I came here to restock some herbal medicines and got exactly what I needed. I asked the lady behind the herbal counter and she was kind enough to help me locate an item in the aisles. It was also really awesome to speak and hear very regional Cantonese here. I heard mostly Mandarin in the store, but think some if not all staff can speak both languages. Lots of parking by this shop. It is located right across from the big Costco warehouse in the same lot. You can't miss it! It was a nice shop and I'll definitely be returning next time when I need some Chinese grocery and herbs!

Terrible and scary customer service yesterday afternoon . I visited the City of Industry TS…read moreEmporium this afternoon trying to buy a box of gloves. I opened a box to see it for size. It looks didn't fit, so I put it back. A pharmacy worker (Chinese man) aggressively told me not to open it. When I explained I just wanted to see if it fit, he flew into a rage, started shouting and yelling the F-word at me, and falsely claimed I was abusing him. His attitude was terrifying and completely unprofessional. Should customers be verbally abused or sworn at by staff? "Why are some Chinese workers in Chinese markets so rude? They lack basic manners. This is especially true in Chinese stores and markets like TS Emporium. How do they even train their staff ? To insult customers? It honestly feels as though they are trained to be dismissive and insulting to customers rather than to help. I have personally experienced these situations multiple times.

Your employees are rude, unhelpful and come off as racist because we don't look like your typical…read moreclientele. They were sure fine helping the customers in front of as they just wordlessly stared at my friend and I as we walked around browsing, looking to spend money. One girl even had the audacity to make eye contact with me and stare me down with no acknowledgement as she continued her personal conversation with her co-worker. Would never return to support this company and your overpriced junk. Just read through all their reviews as this is only the second time I've been inside their store and apparently they do have an issue with racist employees! Can't believe this hasn't been addressed by corporate, it's mind blowing!

We love shopping at Williams-Sonoma, but preferably when they're having a sale…read more Their products and selection of everything from knives, to Nespresso coffee makers, to cook books, to seasonal dinning settings, to delicious cooking mixes and even Teas, are outstanding. But $29.95 for a tin of loose Fortnum & Mason Breakfast Tea might seem... a bit much. That is until you check Amazon and see they're less expensive. Nice! We have been in this store a dozen times and everyone is friendly and helpful. They are currently offering samples of Illy Coffee and their prices are reasonable. On this visit, I got away with spending less than $100, but just barely. LOL

This is a much nicer store compared to South Coast Plaza. Employees here were better trained with…read morehelpful customer service and didn't get in your face every two seconds. Displays were clean and organized unlike South Coast's We bought some Fall themed stuff for the kitchen such as pot holders, towels, etc. I also had to pick up some more of their low calorie cocktail mixers that are overpriced yet delicious. Plenty of parking. It's on the Trader Joe's side of the plaza. Can't beat the ocean view when you walk out the door!

Beautiful location, attentive staff. They have great selection of individual wine glasses which is…read morewhat usually brings me back. We like the sweizel stemless red wine glasses they are quality and last us for years

Great location with plenty of parking behind the store ! Affordable ! And reasonably priced rice !…read moreViral snacks and excellent traditional snacks and seasonings for a myriad of different tastes! I like this place for convenience and sales !

Great find in El Monte for your Asian supermarket and shopping needs. Lots of housewares pots pans…read morecooking ware and plenty of market items such as produce, frozen meat and Asian groceries including lots of fun Asian snacks, candies, drinks and cookies. Really good prices and super friendly service like a mini Asian Costco plenty of parking in the back of the store in the busy Asian shopping center. Very clean and great value a fun find to shop at!