My company finally had this company come and pick up their water cooler after asking them to for…read moreover a year and they are still trying to bill us several months later. DO NOT USE THIS COMPANY!!!!!!!

If I could leave a ZERO, I would! This is the WORST water delivery here in Birmingham! You'll get…read morean email over the weekend letting you know your delivery is on Monday, voicemail Sunday night to leave your bottles out. Monday, they're a no show! They have done this several times!! I then have to go to Winn Dixie to get bottles! They're not lightweight! . Next time, I will leave my Barista water cooler along with the bottles on my porch for them to pick up! Finding a REPUTABLE reliable water delivery service!

Sent my business account to collections, so we could not pay the bill via their website over…read more$183.77. I'm sure that amount is inflated since they sent it to collections. The crazy thing is we made a payment just before they sent it to collections. They should understand every company pays their bills differently based on payment terms. I reached out via support asking them to reinstate our billing account so we could pay the bill. We never got a single reply from them. It's almost laughable since my company has been with them for many many years! Not sure who is new in their office, but they just lost a great client and just received a negative review. What happened to the companies where customer loyalty still matters? Keep this in mind if you are thinking of using their service. They are also very pricey!

From the owner: Affordable water delivery is now a reality. Water Way, located in Birmingham and Montgomery, AL…read morehelps our customers save money and time everyday. Water Way's on-time delivery service brings natural spring water straight from the clean, tested natural springs to your home or office. Take the hassle out of fresh, reliable water.

Yep, in a previous job. I had *that* job (other duties as assigned) of stocking the company water…read morecooler. At times I would go by the store itself and the nice guys there would put the 5 gallon (I think it was) jugs of water in my car for me. We would put the back seat seatbelts around each jug to ensure they didn't roll around and perhaps bust open. The receptionist was always sweet, and talkative and she grew up with my stepdaughter. We always enjoyed a brief chat in person or shared cellphone pictures. Other times, at two locations, Crystal Mountain would deliver. (It was up to me, both options are available) and every driver was friendly, courteous, and would goabove and beyond to help me schlep the jugs to the second floor. We were cash clients so I cannot attest to their billing department. It was always a nice treat to "sneak off" early some days to drop by their office on my way home, load up, and then offload (with the help of a kind coworker) and refill the company cooler the next day. :) Crystal Mountain was always a pleasant experience for me! (Even though, between you and me, I'm glad I no longer work at that company, and no longer have this additional duty as required.) :-D

Been a customer for over a year and they have missed several deliveries despite calling the day…read morebefore to confirm. They don't make the effort to let you know of a miss delivery and neglect to notify you that they will not be there. Customer service/support is not a key area of focus - clearly