Sent my business account to collections, so we could not pay the bill via their website over $183.77. I'm sure that amount is inflated since they sent it to collections. The crazy thing is we made a payment just before they sent it to collections. They should understand every company pays their bills differently based on payment terms.
I reached out via support asking them to reinstate our billing account so we could pay the bill. We never got a single reply from them. It's almost laughable since my company has been with them for many many years! Not sure who is new in their office, but they just lost a great client and just received a negative review.
What happened to the companies where customer loyalty still matters? Keep this in mind if you are thinking of using their service. They are also very pricey! read more