My company finally had this company come and pick up their water cooler after asking them to for…read moreover a year and they are still trying to bill us several months later. DO NOT USE THIS COMPANY!!!!!!!

If I could leave a ZERO, I would! This is the WORST water delivery here in Birmingham! You'll get…read morean email over the weekend letting you know your delivery is on Monday, voicemail Sunday night to leave your bottles out. Monday, they're a no show! They have done this several times!! I then have to go to Winn Dixie to get bottles! They're not lightweight! . Next time, I will leave my Barista water cooler along with the bottles on my porch for them to pick up! Finding a REPUTABLE reliable water delivery service!

Yep, in a previous job. I had *that* job (other duties as assigned) of stocking the company water…read morecooler. At times I would go by the store itself and the nice guys there would put the 5 gallon (I think it was) jugs of water in my car for me. We would put the back seat seatbelts around each jug to ensure they didn't roll around and perhaps bust open. The receptionist was always sweet, and talkative and she grew up with my stepdaughter. We always enjoyed a brief chat in person or shared cellphone pictures. Other times, at two locations, Crystal Mountain would deliver. (It was up to me, both options are available) and every driver was friendly, courteous, and would goabove and beyond to help me schlep the jugs to the second floor. We were cash clients so I cannot attest to their billing department. It was always a nice treat to "sneak off" early some days to drop by their office on my way home, load up, and then offload (with the help of a kind coworker) and refill the company cooler the next day. :) Crystal Mountain was always a pleasant experience for me! (Even though, between you and me, I'm glad I no longer work at that company, and no longer have this additional duty as required.) :-D

Been a customer for over a year and they have missed several deliveries despite calling the day…read morebefore to confirm. They don't make the effort to let you know of a miss delivery and neglect to notify you that they will not be there. Customer service/support is not a key area of focus - clearly

Al & Peggy are some of the most genuine and heartfelt people you'll meet. I live on the road and I…read morewalked into their shop because it was next to a restaurant. I ended up staying for 2 hours just to chat about life. If you are anywhere near here just pop in for the vibes.

This shop with its amazing owners and wonderful mission was a highlight in my visit to Birmingham!…read moreNot only did I pick up a couple of great t-shirts at an amazing price, chutneys also get to pick out a free book with every purchase. The free hugs and great kindness were added bonuses to a fabulous experience!

Out of the 3 bike shops I've visited in the Birmingham area, Bike Link has (by far) had the best…read morecustomer service! Very knowledgeable, helpful, and friendly. Many bike shops are knowledgeable, but the friendliness goes a long way for someone that may be anxious with branching out into new territory in regard to riding/bikes. I have been helped by Scott most of my visits, but have also interacted with the owner and one of the bike mechanics. I initially went in thinking I wanted to get a Specialized Roubaix Sport, but with the bike shortage, they helped me find another great bike that would work for my needs in the meantime (a Specialized Tarmac). When I came for my 30 day tuneup and mentioned some shoulder tension, they immediately had a recommendation for me to change to a shorter stem and did all they could to help me ride comfortably. I also made several gear exchanges as well, as I was learning what worked for me and what didn't. They have been helpful and patient every step of the way. 5 stars, hands down!

This bike shop had the hybrid bikes that I needed for myself and my friend. They were very helpful…read moreon holding the bikes and letting us test ride them and sizing them to us before the ride. I left them there to have a few things added to the bikes. When I went to pick them up the next business day they weren't prepared as promised. When you spend that kind of money for bicycles I expect them to listen to you and prepare them accordingly.