Horrible. My credit card in this bank was closed while I was told there's no fraud. My credit score…read morewill get at least 30 points lower for no reason. There's no fraud. I was informed this by one of their fraud alert department management team members. But, there's no answer about why this credit card account got closed while there's no fraud. And, my credit score will be 30+ points lower. Extremely not recommended. Take caution when use this bank products that I believe not only the credit card but many other services.

What a useless group of people, there should just be a sign that says call the 1-800 number if you…read morewant to get anything done.

Terrible service. The cashier in the front today around 2:35 pm had a terrible attitude. On his…read morephone. Couldn't even open his mouth to assist. When he did it was rude and too direct. Grabbed my phone to show my the member number in a rude way just to confirm that's the same as my account number. Will not be back. ​didn't grab his name the only male figure that was in the front around 2.35

Been with Tremont Credit Union for decades. Pleased with service. Want to give a shout out to…read moreAbigail Hodgkins in the fraud department. Had a spoofing incident which necessitated quickly closing out our checking account and opening up a new one. All this was accomplished, accurately and completely in a short amount of time. Highly recommend Tremont and applaud Abbey!

I love my bank and all my folks at the branch are terrific!! Wouldn't go anywhere elseread more

From the owner: Rockland Trust is dedicated to our customers, standing as the sole bank subsidiary of Independent…read moreBank Corp. (NASDAQ: INDB). We offer a wide range of banking, investment, and insurance services to businesses and individuals through retail branches, commercial lending offices, investment management offices, and residential lending centers, as well as through online, mobile and phone banking. We build strong relationships with our customers, helping business owners grow their companies, and helping individual consumers be successful by providing straightforward products and convenient service. Our success is based on having respectful and knowledgeable bankers, as well as robust technology available to our customers. These values instilled within our company are reflected in our level of service as well as our ongoing commitment to our community.At Rockland Trust each relationship matters. No matter large or small, old or new, we are committed to serving and meeting every customer's needs. As a result, we have very loyal customers who stay with us, deepen their relationship, and tell their friends about Rockland Trust.

professional clean and polite not crowded pleasant workers in and out no rush some one is always…read morenear to help

Members Plus Credit Union is the best! Everyone is always patient and helpful. I've been a member…read morefor years and the service is impeccable. From Penny in the Medford branch to the Branch Manager La'Chija Jones in Dorchester (along with Johanna and Joanne)... everyone is kind, professional and intelligent.

On two separate occasions, this bank lost money orders that our church deposited from a vendor. In…read moreboth cases, the deposits were accepted, yet the bank later stated it could not locate the money orders and refused to credit the accounts. These were not errors on our end--the issue occurred during the bank's handling of the deposits. Regardless of the cause, customers should not be held financially responsible for internal processing failures. As a church, we require a financial institution that processes deposits accurately and takes responsibility when errors occur. Based on these repeated incidents, we have remove our personal funds and moved our church accounts to a more reliable and accountable bank. We expected a higher standard of service and accountability

Absolutely awful experience. I signed up with a promotional program for both checking and savings,…read morethat was a lie. Never got the $300.00. They say if you refer a friend you will get a bonus that was another lie. That branch in Ashmont I don't know what happened but they cater to their own kind. They just help who they know many times I'm sitting there waiting for customer service and they would see one of their own and go help them it's just like their own community. Very unprofessional when you are waiting in line for the next teller they never say" i'll be right" they just get up n go do something else. I went to get a replacement card it supposed to take 5 minutes it took 30 minutes. I'm so done with this bank

Another review of a Bank of America. I know, how can you review a Bank right? I was leaving well…read moreenough alone with this location until the third visit when I went in to find the ATM's not working properly! This location sits in the center of busy Roslindale Square and has hardly any parking area and is right on a tight corner. The problem with this location is that the ATM's are constantly having issues! This particular time, the ATM wouldn't take a DEPOSIT?? How strange is that? I can't get money from here nor can I give money? Oh well, I guess I will have to seek out a generic ATM to at a local convenience store and get charged 3 bucks in fees!!

Convenient location this bank has going for itself here and for regular teller related transactions…read moreI would rate it not 5 stars only because of the excruciatingly long lines we very frequently have to endure, while "higher ups" up front are twiddling their fingers so, for simple teller transactions only a mediocre 2 1/2-3 out of 5. However, if you have small business that requires officer assistance do yourself a favor and try someone else. Service personally experienced at this location is piss-poor to put it mildly, please allow me to expand a bit; This excessively fee-happy banking institution has developed me into a bona-fide masochist because I have been with for more than 30 years w/both personal as well as small business accounts so there's an awful lot of pain & suffering that's been endured especially at this particular location and at the hands of unprofessional & extremely incompetent "higher ups" notable possible exception here is top dog "Kevin" new manager, who tries to help w/issues albeit w/only 50-50 success rate. Two weeks ago I called the bank asking for the boss to be informed by "Virginia" that he was busy w/customer and to just stand by, he'd get to me right after; Well, call was made at 3:55 just before closing, so not having anything else to do other than driving to Rozzie from Boston turned phone's external speaker on and started the journey back to home-base navigating through downtown & J-way. 45' later & while still on hold, pulled up outside the bank & although I was let in to discuss issue w/"Kevin" who in fact gave his email address as best method of contact and "Virginia" who was still there offering an apology for forgetfulness? I could see if this was the 1st, 2nd or 3rd screw-up, there are so many painful & unacceptable instances however, that I don't want to subject any possible readers to repetitive ineptness. Finally and to put a closure to this ongoing saga, emailed "Kevin" couple of days later on a different altogether issue, think I should've sent it via smoke signal as its still unanswered. Think it's high time to sever the umbilical cord at least w/this highly dysfunctional branch.

The people here really care about you! It is not just for Medical professionals, it is open to…read moreeveryone. The staff always greets you when you walk in, and they are super friendly. If you are looking for a real hometown syle bank, go to MAFCU! You can even use your Credit Union account at some other credit unions that they are affiliated with.

Pretty ok but phone service VERY abrupt and when opening an account i was in the middle of the…read moreroom where everyone could hear all my info and questions, was very uncomfortable....

Really had a wonderful experience at this Tremont credit union branch office. They always go out of…read moreyour way to make you feel like that you are that one special particular Customer and not just one of many they help you with all your services right now they're helping us open up another account for another grandchild we just had and they really. Make you feel good each and every time you go in I prefer this particular office because it's smaller even though it's hard to find parking they still feel I feel more comfortable walking into the office over some of the bigger ones.

Moved to neighborhood. Thought I'd start up here with a new bank. With how IMPOSSIBLE it is to GET…read moreIN HERE, did I accidentally apply to HARVARD? No, I applied to (checks notes) TREMONT CREDIT UNION. Ms. Pena, NEVER YOU MIND on my application to give you my money. If you can't properly handle the application process, what in god's name will you be doing with my money? Get outta here with this nonsense.

So far so good. I need a local bank near my home and had no luck with Tremont Credit Union, and…read moreCitizens has unrealistic demands if you just want a savings account (basically you can't). They answered the phone and answered all my questions and my application seems to be going through pretty quickly. Looking forward to banking here.

Brianna a teller.. spoke to someone NOT associated with my account in any way, about transactions I…read morewas making.. HIGHLY UNPROFESSIONAL AND UNETHICAL. What a nice surprise it was for my mother to tell me about their conversation.. considering I'm over 50 and work hard for MY money.. to be told by my mom of Brianna's unprofessional behavior was shocking!! I needed to make a wire transfer in order to pay a bill and the bank refused.. I asked why and get.. "We feel as though..." Who the fuck is WE.. this is my money and I needed to pay a bill.. What right does the manager Brunna have to refuse to make a transfer I requested so that I could pay a bill.. Bad enough I had to answer numerous questions and sign a waiver... To be refused because the bank didn't agree.. It's MY money and I worked hard for it.. if I wanna transfer it or fuckin burn it.. that is my decision. I closed my account and will never ever return!