I've used Citiguard for my business, and they've been excellent to work with. The team is professional, responsive, and always provides outstanding customer service. They made the entire process smooth and were there whenever I had questions. I highly recommend Citiguard to any business looking for reliable, trustworthy service! read more

I had a problem with a couple of their guards. I spoke to their supervisor about my concerns and now the two guards in question are skulking around like petulant babies who've been reprimanded for taking too many cookies. give me an effing break. read more

Needed overnight security for a construction project and Citiguard delivered fast. Steve had a guard in place within a day and the service was excellent. Super reliable and easy to work with. Highly recommend them! read more

Professional and Reliable Security Service CitiGuard Security Guards provide excellent service with a high level of professionalism. The guards are attentive, well-trained, and consistently maintain a strong presence that makes the environment feel safe and secure. They are respectful, observant, and quick to respond when needed! read more

Great experience with Citiguard. Professional team, well-organized, and easy to work with. They made everything feel safe and under control. Would recommend. read more

Citigaurd is super reliable. I was referred by a friend and after getting a few different quotes, Citigaurd had the best value + service provided. Thank you guys! :) read more

CitiGuard provides outstanding security services. Their guards are professional, punctual, and extremely attentive to detail. From start to finish, communication was clear and reassuring, and their presence made a noticeable difference in safety and peace of mind. The team is well-trained, respectful, and takes their responsibility seriously. I highly recommend CitiGuard to anyone looking for reliable, top-tier security services. read more

Our apartment complex recently hired them security guards are super professional compared to the old company we used to have. The customer service is amazing. We are so happy with the services. The security guards are friendly and always ask if we need anything. I don't usually write reviews, but after seeing the great work citiguard provide I have been very pleased. read more

Citiguard is the best security company they provide security services for our warehouse. They have so much with reducing staff we no longer have all those issues we had. read more

Literally the WORST security company. The girls sit around filing their nails as visitors are going by. This company is a joke.

I recently hired them, and their security guards are absolutely phenomenal! They're professional, attentive, and truly on top of their job. The team stays in touch, communicates well, and is very easy to work with. Highly recommend their services! read more

Citiguard provided security service for my home at night while my house was tented for termites. The guards sent pictures via text of my house to reassure me they were there. The company is friendly and easy to work with. read more

I recently hired citiguard for one of our shopping centers . The security guards are absolutely professional , friendly the only company that actually gets the job done . They have an amazing reporting app and our account manager stays in touch to make sure ever is going well . read more

Waste of money. Due to idiotic liberal policies in LA in which every criminal gets a citation and no jail time, we felt it was necessary to seek professional help to stop all the breaking and enterings to our business. After reading the great reviews here, I decided to go forward with this and felt relieved initially that help was finally on the way. After only 2 days, I noticed something wasn't right when break ins were still occurring and no guards were to be seen on our surveillance footage. I contacted the company and a different guard started showing up a few days later. Needless to say, the same non-service was provided and break ins kept occurring. After 1 month, I decided to pull the plug because it was evident that we were receiving only lip service. I 100% don't recommend this company. read more

Citiguard has been managing my property for 8 months now & officer Ramirez & Parsons have gone above & beyond to make sure our warehouse is secure & they keep me up-to date through their reporting system. I highly recommend them for your security needs. read more

Was at a Bell Gardens Taco Bell on July 5, @8:35pm when I was approached by one of their guards. He said he didn't like my American flag and then proceeded to use foul language. He then followed me into the establishment where he said some more foul things then left. He then got into his white company provided vehicle marked Citiguard #14, ran a stop sign while pulling into traffic. Very unprofessional. read more

I was at shopping center in Bell Gardens and didn't remember where I left my car. Security guard went out of his way to help me find my car! And was super nice with my kids, he was extremely nice, patient and polite. read more

Security came to the rescue super friendly. And made me feel safe until I got my other peeps to come. I locked my keys and stood by me for safety. The kindest man. Attitude was great and felt at ease by. Helping me. And made sure I was going to be ok. I did not get your name but thank you so much ... read more

Recently had A flat tire and my phone was dead. Luckily I met a Security Officer by the name Jose Riva while looking for help at the closest shopping center. He was great, he found and called a towing company for me and stood by my side till the tow truck showed up in the middle of the night made sure I was safe. So grateful for Citiguard, they've done great training their security guards to be helpful and proactive! read more

We have a house under construction in Los Angeles and needed an over night watch person to protect the construction material. Sami at Citiguard arranged the guard in one day and it worked out very well. read more

Citiguard was recently hired at our office building . They have been doing an amazing job the guards are just great really friendly . They have been a great asset to our team especially with the temperature checks they do and and making sure everyone keeps a mask on and social distance. read more

I'd like to thank Steven for helping me get the right security for the store I manage on Melrose! He helped set me up with guards that are extremely professional & take their job seriously as we've had bad experiences with other companies in the past! read more

Super professional company . They provide security services for my office building they have helped eliminate the homeless that had set up a encampment in our parking lot our guard Mike is just amazing he is always vigilant , Courteous and professional at all times . Always going that extra mile to make everyone feel safe . Citiguard has helped with our homeless issues significantly . We constantly have our account manger checking in with us and making recommendations. Thank you citiguard for the wonderful job you guys do . The only people I trust ! read more

This company is the best . Love working with them . The guards are always pleasant to deal with . I like the new software that they have offered out HOA everything is live and we get to see what the guards are doing at the complex . I can even tell when they have locked up the pool area . read more

After years of searching for a good security company we finally found citiguard and have been using Citiguard's services for over 3 years . Citiguard has gone above our expectations . Citiguard is a really professional firm and really cares for its clients . I would recommend citiguard to any property manager. read more

My HOA has been using Citiguard a little under a year and they are just amazing , the professionalism and the quick response they have to issues and attention to detail is unmatched . They use a system called Cititrac and literally report everything to us . I would recommend Citiguard to anyone that is looking for a professional organization to protect their property and assets! read more

Steven at Citiguard helped me set up a security team for my development project. Everyone I dealt with was very professional and knowledgeable. Will recommend my network and use again for other projects. read more

I recommend Citi guard. Customer service is on point. You can count on them to protect your business

I was first contacted by Citiguard in 2015 to provide me Securirty services it took us a while to on board with them . As I have to get multiple approvals since inception of using citiguard it has truly been a please working with the with guards and the Managment . Citiguard exceeds all our expectations when it comes to customer services . From time to time we have asked for extra coverage and they have always been able to meet our needs with a really short notice . Thank you for providing such a great service to our organization. read more

I wanted to give my personal thanks to Steve and his awesome service you provided for our private event. The security him and your company provided was really polite and professional. Our event was great and due to the service you provided we didn't have any complaints of transients or other unwanted/ uninvited guest enter the event. Thanks again read more

Service was great and security guards were very professional. The whole team is really good with communicating important information such as guard changes. They were great when I needed to make adjustments in scheduling and always look out for the clients best interest. Would recommend to any building manager looking for a reliable security service. read more

These clowns are so incompetent it's not even funny. I wish i could give them zero stars but that isn't possible. We hired them some time ago and to say that they are untrained and unprofessional is being charitable. They show up to the post and immediately get on their phones and their eyeballs are planted onto the phone screens until their shift is completed. The job that we've hired them to do is so simple that a ten-year-old child could perform it, and yet, they fail miserably each and every day to perform the smallest of tasks. These guys are a sham, a fraud, and most of all, they are an embarrassment. We would have been better off hiring the Keystone Cops than this so-called security company. Save your money and a lot of headaches and hire anybody but Citiguard. What a joke! read more

The medical office building I work at uses Citiguard and the apartment complex I live at uses Citiguard. The guards are always really nice and professional they almost look like police officers . They are always ready to help and always at work with such great energy . Citiguard always makes me feel secure when I have to stay late at work and they walk me over to my car. As the parking lot is not really lite . read more

great company amazing service and great prices highly recommended they are there for you twenthy four hours a day

We contracted with Citiguard for 2 evenings and 2 days worth of guard service. The first evening no guard ever showed up. The next day a guard did show up but she was wearing a tank top instead of a professional security look. The following week a guard did show up for the evening properly attired and provided competent service. The next day that same guard arrived quite late (reason given - freeway accident but was 2 hours late). We had contacted Citiguard when the guard was a (we thought) a no show and they promised that someone would be there. After the scheduled guard arrived late a 2nd guard showed up (so they were at least trying). Our billing initially had charges for the first evening that nobody showed up but that was corrected. So, our experience definitely needed to be a lot better for us to consider using this company again. This might be an outlier, but I'm not going to test that. read more

Reliable and professional. We use CG for all of our DTLA businesses. They thrive in client satisfaction and professionalism. With the homeless crisis in DTLA, this quality is important and invaluable. read more