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    Ask the Community - Citibank

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (34 reviews)

    Sunland

    I haven't been here for a few years since I moved my bank account to another bank. But I still have…read moretheir credit cards and use the app once in a while. Today, I was setting up the BOA app on a different phone. Every time I tried to log in, I had to call BOA to get a verification code. The customer service asked me to go into a branch and show them my ID to get my account unlocked. The bank was so busy on a Friday afternoon that no one was available at the time when I walked in. But the manager was so nice! He took me in anyways and helped me reset everything. But the problem was still there. I still needed to call and get a code every time I tried to log in. So while I was waiting on the phone for a loooong time to talk to someone, the manager was super patient and kind. He came back to checked on me a few times even though he was really busy. When I finally got a customer service representative on the phone, the manager came right away. With both of their help, I finnaly got my BOA app working! If you run into any problems, this is THE branch that will help you for sure. I'm even thinking to bring my checking n savings back to BOA. Thank you so very much again!!

    Just found out that this bank was here. It came in very handy because from now on I'll definitely…read morebe coming here instead of my old bank location. This bank is located in a very nice quiet spot and not to busy either. The only problem is that it's more on the dirty side but it's not very noticeable. This bank is very convenient for me and I had no problems at all. All and all this is a great bank and had a great experience.

    Citibank - banks - Updated July 2026

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