Everyone that works there is always so nice and eventually knows you by your first name. Great…read morecustomer service

Your money is not safe with this bank. It is not run in a professional way and technology is…read morecorrupted. I used the Williamsburg branch but I ended up dealing with corporate and I agree with DM's assessment that the man running the place is a sociopath. I reported my ATM card missing and they canceled it and issued a new one. However, they did not actually CANCEL the old one and the person who stole the card emptied my account of thousands of dollars. Cross-County was incredibly unhelpful. They did not even look into how this could happen, all they were interested in was protecting themselves against a claim. I was using my NEW card and the thief was using my OLD card AT THE SAME TIME and somehow this did not get flagged. They were unhelpful with the police investigation, saying the surveillance tapes are not kept. DO NOT USE THIS BANK IF YOU WANT YOUR MONEY TO BE SAFE. LITERALLY. DO NOT USE THIS BANK IF YOU WANT YOUR MONEY TO BE SAFE. LITERALLY.

Terrible bank for the regular neighborhood customer. Terrible customer service. My son had a high…read moreschool account for his teenage years. He turned 19 last year and they started charging him $12.50 a month for over 12 months. When my son told me what was going on I went to the bank to ask them to stop the bank charges and close the account. Because the account was negative $8 they would not close the account. I told them I would close my account then. They said ok and did not even try to get me to stay as a customer. I immediately closed my account when they told me this. I have been a customer of Chase for almost 30 years. They did not care about me or my situation and closed my account in 5 minutes. Over $8. Absolutely terrible service. I cannot stress how bad it was. Again, over $8. They do not care about the little guy.

I'm tolerable of the homeless of Rockaway, and it's one thing when the homeless stand outside the…read morebank begging for change, but to be harassing me for money while standing right next to me at the ATM.... I thought chase would be more professional. I shouldn't be watched like a hawk while I deposit money to pay my bills.

What a wonderful bank!!! My 15 son wanted to open an account so he could have a debit card to use…read moreinstead of carrying cash. We walked in a few minutes before they were closing but the branch manager took her time and made us feel like we were important to them. They also have wonderful programs for young customers. They only have to have a $5.00 minimum, they put $10.00 into their account as a welcome, and they get reimbursed if they use an ATM at another bank and get charged a fee. Just an all around great experience for myself and my son.

From the owner: Blue Foundry Bank provides personal and business banking solutions in Northern NJ, including…read moreChecking, Savings, Home Loans, Commercial Lending, featuring products such as: Blue Axis Checking, Blue Carbon Business Checking and Mortgage Plus Loans. We offer Online and Mobile Banking, featuring Digital Wallet and Zelle. We're a bank that makes things. We craft ideas, solve challenges, nurture relationships, and get things done for our customers and communities. We're a different kind of bank.

Friendliest staff ever! Old school banking at its finest. Staff always knowledgeable and patient…read more Have helped me on so many issues. Love this place!

From the owner: At Ridgewood Savings Bank, Multiply the Good is more than our motto. It's our mission. For over 100…read moreyears, we've made it our purpose to create a positive impact across New York City, Long Island, Westchester County and beyond. Whether you're building your savings, buying your first home, growing a business or planning for retirement, Ridgewood is your community-focused financial partner - delivering award-winning service, leading-edge technology and a full selection of accounts, loans and services.

go to another bank.... Ass backwards local bank.... NO advantage these people actually CONFISCATED…read morea check instead of cashing it for some reason and then made me wait another five business days for a check iid ALREADY waited a year for.inconvenient moronic procedures i was forced to deal with this after being discriminated against by td bank. ALL BANKS SUCKKK

With extreme disappoint, I whole heartedly agree with the first Yelper on the customer service…read moreissue. Staff resonate the most vile, curt, ineffective nasty communication skills that I have seen in any business field. As soon as my party of two enter and wait on the teller's line, one teller blatantly with an extreme cold front, rude scowl look loudly blurted out: "Can you speak English?!!!!" as we have not open our mouths to request our banking needs. Whoa! We responded with direct eye contact loudly: "What language are we speaking to you now if not English??" The teller shrugs her Lo Fan shoulders and then rudely dismisses us. Clearly racial discrimination for racial profiling Asians with the extremely cold front "Can you speak English??" Our financial transaction was completed but it took half hour due to this unacceptable, unprofessional incident. The entire staff automatically assume Asians are LEP (Limited English Proficiency) ergo make pre-existing assumption! Maliciously fragrant. Cantankerous and insolent! Formerly Columbia Savings Bank which merged with Queens County Savings Bank and took their name. Avoid this branch like the Bubonic plague!

I was one of the first to open a Business Account with FAFCU and my experience with them was very…read morepoor. They could not process the paperwork properly or timely. Also, the new Business Visa cannot even process a payment properly. I contact them and wanted to speak to the branch manager and they cannot even return a phone call. Very poor service!!

From the owner: First Atlantic Federal Credit Union is a trusted, member-focused financial institution serving…read moreindividuals, families, and businesses throughout Central New Jersey. Established to empower our community with innovative financial solutions, we offer a full suite of products and services, including checking and savings accounts, a variety of loans including auto, home, and personal loans, credit cards, mortgages, and business banking. Other services are provided within our online and mobile banking. As a credit union, we prioritize people over profits, providing competitive rates, personalized service, and financial education to help our members thrive. Whether you're looking to save for the future, grow your business, or achieve personal milestones, we're here to support your journey every step of the way. Visit us online or at one of our branch locations.

Very Happy with Citi Bank at this Location. Every one working here are very Pleasant and there is…read morenever a long wait for a teller because there are always several employees waiting to help you. I left BOA after 14 years there because I was so sick of endless waiting and rude behavior. The bank is clean and easy to get to and park. I hope All Citibank locations are as great as this one. I also opened my Childrens accounts here as well as my 2 and my credit card with them. If you have a problem at this location please ask for Edna or Steven.

Quick transactions and very convenient location. Staff very courteous and attentive. Everyone is a…read moreprofessional no time wasted. Teller Jade handled all my transactions without any drama

This is an awesome/ great BANK! They are willing to work with you and help you to achieve all of…read moreyour financial goals. The staff is very helpful, friendly and knowledgeable. I'd recommend them to everyone!

The atmosphere was friendly and they have extended hours…read more Well, it's been a couple of months that I've been watching this building go up and now it's all built. It was amazing to see how a bank could be constructed, seemingly, overnight. The bank I'm speaking of is the Ridgewood Savings Bank at 2520 East 17th Street near Avenue Y (next door to Petco and across from Super Stop & Shop). I kept stopping by every now and then to find out when they would be having their grand opening. I didn't want to miss the "Free Gifts" and had dreams of getting a little piggy keychain, like the one I got at Banco Popular. You can check out our entire review at our website.