Follow up on my review: The bank seemed concerned, responded…read moreright away. But the person who responded left a phone # with no name of who to contact, no extension number, no anything just an endless labyrinth of IA prompts. If this bank had real concerns for its customers, it wouldn't hid from its customers! The bank would make it easy to contact the responding representative. I have put in a complaint with the NCUA! If anyone has issues with this bank, we have consumer protection and rights! Ps. Please read the other bad reviews, you'll see all the responses from the bank are non answers, just AI generated responses with no follow up contact info, just a useless phone number!

Do not bank through this CU. They get you on predatory lending and wouldn't even let us make…read morepayments on the remaining of the gap insurance. They then come to your house daily knocking on the door.

Thank you to the ladies of PNC Bank. They helped me verify a fraudulent Cashiers Check from a…read morepotential customer purchasing my art from another state.

Friendly & courteous & fast. Great branch! A lot of…read morebranches don't have drive thrus so I go to this one. Love it

Stopped by here the other day, and wanted to give a shout out to the teller Ana, who was very…read morehelpful with my financial needs, as for the office itself, it is very nice and clean, not too many people, overall, it's a good bank and in a good location: Had to do a small update though, the teller Ana made a mistake by accidentally depositing an extra amount in my account which caused my account to be overdrawn afterwards, she did give me a call regarding about it, but still, my account was overdrawn and the fees couldn't be reversed..

Bank of America totally sucks. My mom has done all of her banking with them for years. Besides a…read morenumber of checking accounts and an auto loan she had a Bank of America credit card. One day she noticed some fraudulent activity and immediately reported it to Bank of America. Her phone is set up to automatically notify her immediately when purchases are made. She saw a fraudulent activity happening in real time and reported it to Bank of America. Even after she reported the Fraudulent activity someone still tried to use the account again at an Apple store after the account had been frozen. Yet Bank of America claims that when the fraudulent charges were made, "the chip was used" so they refused to honor the contractual agreement which should indemnify her if the fraud is reported in a reasonable amount of time. Bank of America claims they did an investigation but they did not. Even though my mom went through all the trouble to file a police report about the fraudulent activity, Bank of America did not investigate and instead only says that "the chip was used" so they're holding her responsible. The total amount of fraud was around $1500. I hope they enjoy that $1500 because my mom is closing all of her accounts and moving to TD Bank. She finds the people at TD Bank so much more friendly and the entire operation is so much nicer to deal with. Everything is so difficult with Bank of America. For example if you have a Bank of America service that you need to pay for with your checking or savings, such as a Bank of America auto loan or Bank of America credit card, it is so difficult and time-consuming to set it up for auto pay. At other banks it's just a few clicks. Do yourself a favor and choose any other bank then Bank of America. You will be much more satisfied.

This branch has wonderful people, and the poor experience I had earlier today had nothing with the…read morepeople. Clearly a training opportunity to recognize when customers are waiting in line and the associate count in the branch outnumbers the customers (in store and drive through) by a factor of 3. One teller with a manager sucked up working with one customer who clearly had a more challenging issue, another associate behind the counter who was doing administrative tasks and would not break away to address customer wait time. Another flex team member sitting at a customer service desk who had no appointments. Several folks in the offices, only one with a customer. And no one seemed to care about customers waiting 15 minutes. Finally, one of the flex associates opened another station. Really, guys. You are a retail business and have to respond to customers. We are busy. We don't want to be in the branch, and are there because we have to be and can't do something online. When you have 8 associates around, break off and serve customers. Really, really disappointed.

I've been coming to Wells Fargo for years and everyone there has always been very nice with great…read morecostumer service skills until today. After I spent 10 min with Mattias Aydin, as I'm walking out the door he made comments out loud to the next costumer (only costumer waiting) he said "FINALLY.. HALLELUYAH.. I'M SORRY FOR MAKING YOU WAIT" This was very embarrassing, he said it loud enough for everyone to hear it. Unacceptable! Mattias Aydin needs some costumer service classes.

They have no drive through ATM and the two ATM machines in the lobby are both out of order.read more

People here are extremely rude. My husband and I parked in their lot and needed a moment to gather…read moreour things. We got out and we'" were walking to the bank when an employee came out to tell us off and say that the parking was for customers only.

Everyone there gets to know you. They recognize most clients and greet them by name. Several…read morepeople at this branch have taken extra care to address questions that have come up.

My account was locked, so I went to the branch to ask for help. Instead of helping, the staff was…read morereally nasty to me and screamed at me like I was their dog.

Capitol One is now in the business of gouging the consumers. I purchase an item using my Kohl's…read morecredit account. I usually pay off this account in full each time I have used the card. This time I did not pay the full amount; instead I paid the minimum amount because I wasn't sure that the correct account would be credited. What a big mistake! My previous balance was $64.78 and I paid the minimum of $29. They in turn, charged me a whopping $29 fee plus interest. Now my balance is $66.46. Never again. This is a warning: DO NOT USE CAPITAL ONE BANK

Very good bank! People are nice, it's spacious inside, very clean and fast service. Outside atm and…read moreloads of parking too

TD Bank, please hire staff that cares about and can deliver customer service? Waited 10 minutes at…read morethis branch's drive thru and then was harassed by your rude teller. This is not the first time we've experienced rudeness at this branch. if you care at all about your customers please don't let this continue. There is no acceptable explanation for bank staff to be rude.

Just left TD bank, had to take my mom's home health aid, who does not speak English to get help…read morewith her account. Bettina Fowler who is the Vice President/Store manager was there to reluctantly help us. She rudely worked on her computer doing something else, while we asked her for help. When she got frustrated with us, she told us to leave, so she could get work done. I asked her "Isn't it your job to help us." She said "Relax bro, I was doing something else when you walked in". Can't make this stuff up. For a store manager to have no patience, professionalism, or people skills is ridiculous.