TD Bank, please hire staff that cares about and can deliver customer service? Waited 10 minutes at…read morethis branch's drive thru and then was harassed by your rude teller. This is not the first time we've experienced rudeness at this branch. if you care at all about your customers please don't let this continue. There is no acceptable explanation for bank staff to be rude.

Just left TD bank, had to take my mom's home health aid, who does not speak English to get help…read morewith her account. Bettina Fowler who is the Vice President/Store manager was there to reluctantly help us. She rudely worked on her computer doing something else, while we asked her for help. When she got frustrated with us, she told us to leave, so she could get work done. I asked her "Isn't it your job to help us." She said "Relax bro, I was doing something else when you walked in". Can't make this stuff up. For a store manager to have no patience, professionalism, or people skills is ridiculous.

What a wonderful bank!!! My 15 son wanted to open an account so he could have a debit card to use…read moreinstead of carrying cash. We walked in a few minutes before they were closing but the branch manager took her time and made us feel like we were important to them. They also have wonderful programs for young customers. They only have to have a $5.00 minimum, they put $10.00 into their account as a welcome, and they get reimbursed if they use an ATM at another bank and get charged a fee. Just an all around great experience for myself and my son.

From the owner: Blue Foundry Bank provides personal and business banking solutions in Northern NJ, including…read moreChecking, Savings, Commercial Lending, featuring products such as: Blue Axis Checking and Blue Carbon Business Checking. We offer Online and Mobile Banking, featuring Digital Wallet and Zelle. We're a bank that makes things. We craft ideas, solve challenges, nurture relationships, and get things done for our customers and communities. We're a different kind of bank.

Follow up on my review: The bank seemed concerned, responded…read moreright away. But the person who responded left a phone # with no name of who to contact, no extension number, no anything just an endless labyrinth of IA prompts. If this bank had real concerns for its customers, it wouldn't hid from its customers! The bank would make it easy to contact the responding representative. I have put in a complaint with the NCUA! If anyone has issues with this bank, we have consumer protection and rights! Ps. Please read the other bad reviews, you'll see all the responses from the bank are non answers, just AI generated responses with no follow up contact info, just a useless phone number!

Do not bank through this CU. They get you on predatory lending and wouldn't even let us make…read morepayments on the remaining of the gap insurance. They then come to your house daily knocking on the door.

They are very helpful, not as convenient as they used to be, hour are shrinking, and prices are…read moregoing up but I guess that's happening everywhere.

Not a good bank The manager needs to learn what CUSTOMER service is. I am a learn term customer I…read morehad papers that need to be signed by the bank and they said no only because I was Paid and power of attorney and he was saying i was stealing from my dead mother the manager should be fired.

There branch specific policies are antiquated and there customer service is non existent.read more

If I could give this bank 0 stars, or -45 stars, I would. Completely ineffective and lacking in…read moreeven an ounce of customer service. Attempting to get a matter settled results in 93 different forms of guidance from the bank, as well as bank leadership. Now a few months in, a matter that should've been resolved in a day or two, still has gone nowhere. This bank should be closed down; it's that bad.

Absolute horrific experience, got screamed by a business banker telling to "get outta here " after…read morea dispute that he was responsible for, & branch manager just sat in next cubicle ignoring what was happening even tho I confronted him of what was happening. He just looked the other ways sitting on his chair. Like he could care less. All Because banker misled me and deceived me to believe a credit Card he was opening for me was 0% when actually it wasn't 0%. He refused to take accountability for his mistake . I went in the branch for the branch manager to take care of situation as per instructed by credit card escalation team. Branch manager had no idea of the situation aside from my complaint about business banker the day before to customer service. Branch Manager was very nonchalant , and unfazed. Like he could care less. He didn't seem to be aware or care what happens in his branch. He Wanted nothing to do with what was happening with me. Never offered to help with anything and instead delegated his responsibility to the same person that screwed Me over. Ultimately nothing could be done and now as a new business owner with a lot of start up costs and this huge amount about to be charged on my card I have to worry about this big interest rate now. I told the c banker he screwed me. I was so upset. I kept asking why did he do that, why did he show me the other cards when I only asked for 0% from the very beginning. How could he do something like that considering his profession. He couldn't answer instead he said he kept saying he read me all the cards and I saw them,(but he never shared that these cards hec went over all had an interest. Meanwhile his negligence of that important info led me to believe what he was sharing was only 0% apr credit cards. ). he has not taken accountability and understanding that he deceived me. He was negligent. Between banker and I at that point Voices were being raised. He started screaming at me. I started yelling back at him, the whole place could hear us and then he told me to "get the hell out of here. " Meanwhile the branch manager was sitting at next cubicle completely uninvolved like he couldn't be bothered. I went to him saying how as a branch manager how does he not do anything about this. And he wouldn't even look at me. He was just on his phone un fazed staring straight ahead the other direction As I left I told the business banker I will be suing him and he shouted at me saying go ahead, I don't care., yelling get out of here. I plan to close all my chase checking and credit cards and move banks. Disgusting

Very good bank! People are nice, it's spacious inside, very clean and fast service. Outside atm and…read moreloads of parking too

Thank you to the ladies of PNC Bank. They helped me verify a fraudulent Cashiers Check from a…read morepotential customer purchasing my art from another state.

Friendly & courteous & fast. Great branch! A lot of…read morebranches don't have drive thrus so I go to this one. Love it

This is my favorite Oritani bank to go to! They have the friendliest staff at this bank and the…read morebest manager Carmella! They greet their customers by names and remember a majority of them. Whenever I have a problem they are always able to fix it and on top of everything for me! Nunzio & Carmella are the best.

From the owner: We are a strong, safe and stable community bank with over $3.7 billion in assets that has been…read moreserving our customers and our communities for over 105 years. Our parent company, Oritani Financial Corp., is a publicly traded Holding Company listed on the NASDAQ exchange with the trading symbol "ORIT". The Bank is very well capitalized with two to three times the level of capital required by regulations, and it's operating performance consistently excels against its peer group. Oritani was among the earliest NJ banks to decline the TARP funds. The Bank is headquartered in Washington Township, NJ and has 26 branch locations throughout Bergen, Essex, Hudson and Passaic Counties. Oritani offers a full line of deposit and loan services to both retail and commercial customers. In this time of financial crisis and worries, it's nice to know you can count on us. It is our pleasure to serve your banking needs.