Really bad service! Also the front door doesn't close right…read moreso it is warm in there , I could ignore that but I was not treated well at all

BoA branches are usually pretty similar so reviews don't change much excpet for accessibility and…read morestaffing. I rarely visit branches these days but BOA is one of my banking spots that usually have me visiting the branch. It also seems that BOA is continuing their branch consolidation. Happily this spot is not far from me. This spot is right on the corner of University and McNab and they have their own lot. It is very easy to access from either side and it's an easy in and out. It's also very accessible for all with the long ramp here. My only current issue with banks theses (I am a former banker) is that they working with fewer people in their branches as so much information is available on-line. The issue is that i'm at the branch because the information I need or task I want to complete cannot be done on-line. The branch staff is extremely courteous and very helpful. It is a pleasure to come in here and always want to complement the staff on a job well done, especially during these very challenging times. KUDOS to the team at Bank of America Financial Center

So, this is their New location. It nice and modern with a trendy decor on the inside. Most Tropical…read moreFinancial's get bad reviews for their horrible customer service and long yet slow lines but this one is much better. The tellers are friendly, however, the lines are still kinda slow sometimes, especially, if your are a shared branch member. So, for now...with a new location, modern decor and friendly staff...it's a good 4 stars...hopefully, it can stay this way!! You know, when new things become old...the 1st to go is the service...so, let's see...come in while it's still fresh with newness!!! Tha Yelp Daddy knows!!!

Not sure about the details of this specific location but their online system is completely TERRIBLE…read moreAND INCONVENIENT! Customers can't consistently pay their bills because they're always updating it cancelling out our payment options. Like, just leave the website alone!!!!!

This location is closed. Don't go here and waste your time. I went there and the ATM wasted working.read more

I can only give this branch 3 stars because I have never been inside to know what the interior is…read morelike or what the tellers are like. I have only come here because of the convenient ATM drivethru! I will have to update this review once I have a chance to enter the bank and conduct my banking business here... But I do everything on-line!!!! Ugh!!! LOL

Although there is room for a drive-thru it is not functional. The drive-thru ATM is out of service…read more Walking inside to the ATM in the lobby, it does not give receipts nor does it tell you that it does not give receipts. Overall a really bad experience and a horrible parking lot layout.

Don't even bother going to this bank if you need to use the drive thru atm, it literally never…read moreworks anytime you go. Get it together chase!

I have been visiting this bank on behalf of my elderly parents for the last year, due to Covid-19,…read moreto assist with their banking needs. I have to say, every time I have visited, they have provided fantastic customer service! And this is all through the drive through, as the actual office has been closed to the public (due to Covid-19!) Yes, sometimes you have to wait a little longer to get to the front of the line, but when I do, the tellers have always afforded me the same amount of attention I assume they are providing others ahead of me and with kindness. This has been a tough 12 months for everyone and I really appreciate the excellent customer service they provide! I definitely recommend this location!

Best bank experience I've ever had. Services are better than the big banks. Employees are…read morefriendly and helpful, and they seem to know their customers very well, treating them like family.

Very pleasant experience every time. I'm glad I signed up! They're the best I've had the pleasure…read moreof doing business with in quite a while.

Wow, my first painless experience at a PNC Bank after a long string of torturous experiences (see…read moreprevious review). I was greeted by teller Ashley - friendly and smiling. She knew exactly what I needed done after a quick glance at my documents, took care of it, wished me a great rest of my day and I was on my way. I am stunned by her excellent customer service and hope that Ashley is here to stay.

This Bank used to be my all-time favorite. The staff used to be caring, courteous, and super…read morefriendly. However, I have been with them over 20 years and I will be pulling my money out of there! I received the absolute worst customer service two days ago and just believe that the all new staff is absolutely terrible!

This is a horrible bank. They have a decentralized customer service apparatus that doesn't have…read morerelationship managers that can help you with requests. Instead, even if you have millions of dollars in their bank, you can call your relationship manager and they will give you an 800 number to call instead of helping you with your problems. Other banks that I work with have relationship managers that own problems when they arise. If they don't know the answer, they will get you an answer. That's how banking should work. The only thing that relationship managers at Wells Fargo will do for you is sell you an additional service.

I went in today to withdraw funds but they said that I have to go back on Monday because there is a…read morerestriction.