My husband and I have both been members at the Horsham NFCU since the mid 80's. Never have we felt…read moreignored, been treated rudely or felt as tho we were a problem. In fact, we have always been treated as tho we are valued members there. We went in last week and were helped by Aliya who was very pleasant, knowledgeable, proficient and she brightened our day. We have also worked with Patsy who never stops smiling and Jill who is also very knowledgeable, helpful and fun. The area is always clean, and it is a great place to do business! We appreciate everyone who works there!

Pleasant visit to get a new debit card and Keisha was super helpful! Place was very clean and I was…read morehelped in a timely manner. Service I went there for was complete as well!

I've been a member at Viriva Credit union for over 25 years. American Heritage took over a year ago…read moreor so. I couldn't be happier. The staff is just as accommodating and always friendly and always go above and beyond at the Horsham branch.

I have been a member of American Heritage Federal Credit Union since 2009. For the few times that I…read moredid have issues (check card was compromised, ATM transaction incorrectly posted), they were resolved quickly and professionally. The staff is friendly and knowledgeable. Excellent customer service every time I've had to call. Online banking services are easy to use. Mobile app is great too. Although I will miss the convenience of the branch that is located in one of my company's buildings, I do look forward to visiting the new Maple Avenue branch soon.

Great customer service in branch! Danielle branch manager goes above and beyond to help!read more

walked right in, was able to get a new card and was greeted with friendly and attentive staffread more

I'm a client of the business commercial real estate group. Rory is my contact. He is great, and…read moreeven gets in a good joke every once in a while.

Don't ever get an Amazon credit card issued through CHASE Bank. I accidentally sent my mortgage…read morepayment to the Chase Credit card division instead of the mortgage people. They took the money I owed on the card, which is fine. January 3rd I called and they said a refund check for the $2300.00 overpayment would arrive within 10 days. Just called today to ask whereabouts of my refund. They said I had to fill out paperwork proving the money came out of my account. Are they kidding? The check which they were mistakenly given cleared? I had to borrow money to pay my mortgage and now they won't refund me my 2300 dollars a month later. Chase Bank and Amazon. Two multi billion dollar companies keeping Francesca's 2300 dollars which she needs now to pay other bills. Don't do business with this bank or Amazon.

None of Citizens Bank employees in grocery stores are polite. NOBODY ever says "thank you". I have…read moregiven them plenty of opportunities, said, "You're welcome" to which I got "Have a nice day." I've complained to branch managers and even Charles Barby, the regional manager. Barby said, "Thanks for bringing this to my attention." And nothing was ever done about it. I have never dealt with so many ignorant people! I have taken all my money and gone to PNC BANK. So far they are really nice people. PNC BANK can't do enough for their customers, and even people who aren't their customers. Before I was their customer, I walked into a PNC to get change and they gave it to me with a smile - and a "thank you"!

One star just because they open but I tell you is the worse location I have visit this tellers…read morealways sound like they don't want to do the extra for there customer's I don't feel like this tellers don't care about my business there.I am taking my account and business to another citizen's back.Even in the ghetto they are more pleasant and try to help with no breathing like I am bordering them.

I really like this bank! I took a commercial loan and opened an account. Helen was amazing- fast…read moreresponses, processing and good rates. Great small bank. This is what we need more of! Small family owned businesses, that's what gives you great service.

I had been using Ambler Savings for as long as I can remember and never had any issues with them…read moreuntil around 2019. My card and account were constantly being frozen and I had to call to have it unfrozen. When I did call in I was given very poor customer service and going to the building felt like I was being sent to the principal's office. Everyone that worked there was unpleasant, condescending, and rude in both their speech and demeanor. It wasn't always like this and because of how bad my experience has been lately, I went to the main building today and closed out my accounts.

I have been going back and forth over writing a review. I usually let things go, but this…read moreexperience I could not. The experience I had upset my husband and me. So, upon reading several negative reviews on the Charles Schwab Horsham branch, I took a chance to go there anyway due to the convenience of the location. The female representative in the office was very friendly and offered great customers to her ability. However, when the Branch manager came out. That's when my experience changed. The branch manager was not welcoming at all. My husband wanted to ask him a question; he seemed uninterested, very nonchalant in his response to the point of being stand-offish. He referred us to the other account rep in the office, and he seemed not to care either. Although we have a fiduciary to manage our account, I felt being a customer to Schwab for 25 years; he could have at least been courteous towards us in seeing if our question was something that he could answer. I may not have a hundred thousand dollars in my account, but I deserve to be treated with respect with the money I have in my account. This was my first time at that branch and my last. I will drive to the Philadelphia branch regardless of the travel distance for better customer service.

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

For those interested in finding a bank who actually cares about your banking experience, go to…read moretrumark. I have never been to a bank where the staff is so honest, transparent, friendly and flexible as they are. I came to this branch with my aunt and observed how friendly the staff is. I am not a customer yet, but I will in the upcoming future! They have very competitive interest rates for loans especially mortgage loans.

I like the people there, but their Corp processing for lost or stolen debit cards is horrible. I…read morewas told 7 to 14 days for a stolen Debit card? Who makes customers wait that long these days for a stolen or lost card? I had my wallet stolen and I got all my credit cards within 2 business days of reporting it except these nitwits. Then, when I decided to go get the card in person after waiting a few days painfully, they said the system was down and couldn't activate the new card I received at the branch! Hours later, I call them and the system is still down. Are you kidding me? A Bank, or CU Down for more than a few minutes? I told them if I didn't have it up by end of day I'd escalate. This is my escalation. Maybe one day they will learn to get it right!