The owner was wonderful, and gave my friend some fencing tips to use with the authentic fencing…read morefoil he bought. The selection of costumes had me wanting to stay and peruse them longer, but we had a party to attend!

What a great local costume store with great owners who were extremely helpful in getting our…read morecostume ready for our work Christmas party. This place has everything you could possibly need when it comes to costumes. The owner was extremely friendly and provided exceptional customer service. If you need a costume and dont want to buy something you will never wear again, this is hands down the place to rent from!

This costume shop is a MUST go to for any Halloween ideas. This shop has anything and everything…read moreyou can think of for a costume of any occasion. My fiancé and I were walking around for about 5 minutes quite overwhelmed. Shannon came up to us and asked if we needed help. We both didn't answer immediately and she asked us questions that directed us in the right way. We told her we like goofy costumes. She did not disappoint when she named off some different ideas. She took her time, we all had fun trying on costumes, and we found the perfect one. All staff was very friendly. You do have to pay a rental deposit that you do get back once you return the costume. Love this place. We return every Halloween!

AMAZING Customer service!! It's pretty close to Halloween and my gf decided that I have to dress…read moreup as a certain character in about 5 days. It turns out that the only costume that she found acceptable was sold out just about everywhere! Googled around for a bit and I came across this business. I called Kostume Room at about 11pm on a Saturday night, and was shocked that I not only got an answer, but the woman who answered was SUPER helpful. She went to the back to see if there were any of the items left that I was searching for, and there was JUST ONE! So she saved it for me and told me that she would get it shipped out ASAP and will get to me in time for my event. Not only do they have an awesome price point -- I heard some of the workers in the background being super helpful to find the item as well even tho everybody was off work and off the clock. Couldn't recommend this place more! Thank you!

Poor customer service by managers. Two separated occasions now, one male and one female. This…read morelocation closes prior to the posted close time of 8pm. Lazy management on the last trip. I like the selection of balloons but the dollar store balloons always last much longer than party city.

True to its name, it is a party city right when you walk in balloons, gifts, costumes, and anything…read moreparty related. It's filling shelves and everywhere the eyes can see. My main mission here was too find some steam punk stuff for renaissance themed party. Unfortunately for me, that stuff won't be in for a while. But, at least there's enough material here to make my own! So mission still successful.

This review is a little late but I ordered balloons from KD Sales in October for my grandsons…read morebirthday, since I live in Chicago I needed to do everything over the phone. They were not friendly, I spoke to two different people, once when placing my order and then again when confirming my order the day before the party. When placing the order the gentleman who I spoke to sounded annoyed, as if I was bothering him. I was asking for specific colors but seeing that they are a balloon supplier I didn't feel these were outrageous requests. . The color theme was blue, dark blue, light blue, white and sea foam. Basic simple colors 2 dozen 6 of each. When I arrived to my daughters the balloons were delivered and instead of dark blue they brought black. Seeing that I confirmed this order the day before I was annoyed that they got it wrong. In addition the women I spoke to when confirming was sharp and snippy I was barely able to get a thank you out before she hung up the phone. Now, keeping perspective, this was a child's birthday and nothing was ruined due to this error, I thought about calling but with my previous phone experiences I didn't feel they would be very responsive and why add to my irritation. I won't order from them again as there is a certain level of customer service you should be able to expect and unfortunately in my case KD sales made no attempt to convey even the basic customer service courtesies.

This is a great little specialty shop in Kalamazoo. I go here for costume and novelty item needs…read more They have a large selection of costumes and accessories. The tops of the shelves in the main showroom are topped with stacks of any kind of hat you can imagine. The back room has shelves and shelves of labeled cardboard boxes containing wigs, boas, gloves, costume jewelry and other props. There are many gag gifts here. You can find lots of little toys (bounce balls, plastic animals, cars, airplanes, etc.), perfect for filling gift bags for children's birthday parties. Stickers, makeup, party decorations...you name it, they probably have it. Be warned that the store is a little dingy and is not in the best neighborhood. That said, I have always found the staff very friendly and helpful. Appearances can be deceiving.

Looking for a perfect costume for Halloween?! ⁣ ⁣…read moreDid you know there is a local costume shop on Plainfield Ave?⁣ ⁣ Theatricks has all things costumes and theatre. You can buy a costume there, but they also rent all kinds of costumes as well, usually supplying to/for theatrical shows. ⁣ ⁣ They carry wigs, hats, masks, makeup, and a ton of other accessories! If you're trying to put a costume together and need help/suggestions, they are the experts you'll want to talk to! ⁣ ⁣ Check them out or give them a call!

From the owner: Specializing in: - Wigs & Hair Pieces…read more- Costumes - Theatrical Equipment & Supplies - Theatrical Make-Up

I would love to expand this store to Ann Arbor, MI. There are so many events that I wish I could…read morepick out an authentic outfit for.. as this is it!

I was in the store today and the two ladies who own the business could not have been nicer or more…read morewilling to help me. I need a hat for a formal event in London next month. Everything at Penney's was too large and $120! These two ladies helped me and were very honest on what would work. COULD NOT HAVE BEEN NICER! Will definitely go BACK!

Very big store. Customer service could be better.. stood around 5 mins waiting for help. Overpriced…read moremerchandise.

SHOP LOCALLY for Halloween and start at KD Sales! I found a one-of-a-kind costume at a great price…read moreand had lots of help trying things on and picking it out. Huge selection and best prices in town for kids' costumes plus party decorations, favors and goody bag fillers. KD is a Kalamazoo tradition and your money stays here!! Find it at KD, buy it at KD and keep them here for party fun all year long!

From the owner: Whether you're looking for a costume or planning Las Vegas night, K-D Sales Company has what you're…read morelooking for. K-D Sales has a complete selection of balloons, costumes, gag gifts, novelties, carnival & bingo supplies and much more. K-D Sales is a family owned business and has been satisfying schools, businesses and the public for over 30 years. You're sure to find what you're looking for in their huge selection.

Took the grandkids to see the animatronics. The set up they had did not disappoint. It was free and…read moreentertaining. They laughed and so did I. Of course the grandsons talked this grandma into buying face paint. Random observation, they have a wide variety of awesome socks!