After working a demanding nightshift as a health-care-provider, on my way home I stopped by at the 76 gas station in Laguna Hills, CA, located on 24082 Eltoro Rd. I use this particular gas station for many years as the only gas station where I buy gasoline. Today at 8.30 a.m. this gas station was completely empty, my car was the only car! I drove my car to the same pump as I always do, and I went inside the store to prepay the pump with $25 as endless times before. The manager greeted me, knowing me as one of his regular customers. As I exited to door I noticed a very old homeless men who looked like that he needed medical attention. Working in the Healthcare industry I realized that he was dehydrated, which might have been a result of the extreme heat wave which is currently present in Southern CA. I helped him with plenty of water bottles which I always store in my car. Knowing this men's poor health condition it was my duty to help him. My concern and worry was indeed so big that I forgot completely to fuel my car with the prepaid gasoline. I got in my car and drove off. Down the street I realized the mistake I did, and returned to the gas station. As I got back several minutes later, a men just swiped his credit card on the same pump where my car was just standing minutes before. I entered the gas station and I told to the manager where I bought before what had just happened. He told me that someone just fuelled his car with my $25 prepay and must have driven away. I told him that in the short time frame from when I left the gas station this option was an impossible scenario. He started arguing in an extremely unpleasant manner. I asked him to show prove to me that indeed gas was taken out from this particular pump. He told me that he is able to do so. He got from the cash-register a receipt, which stated that -$25 where refunded. He told me that this is the proof that gas left this pump for this amount. I took the receipt from him to take a closer look at it. It stated clearly that $25 where refunded at 8.38 a.m. I showed him my receipt from the time when I bought gas, showing time 8.36 a.m. The refund was issued immediately after I left the gas station. I am highly disappointed that a Manager would lie about such a small issue, which caused me anxiety in the end. After long argument and contacting the police from my side, (they advised me contact the headquarter of this gas station) he finally honored my prepaid gas yelling at me that he wants his receipt back. I told him, that this receipt is my only proof that nobody else, but only he himself pocketed my money. He got so angry that he wrote down my license plate number, telling me that I will regret this and he will report me. I am still considering filing a police report about this incident, fearing that he might show up at my house-door. I am very disappointed how a manger of gas station can be this dishonest about such a small amount of money. A manager who is not honest with his customers, is also not honest with the company that he is working for. read more