With the current fuel shortage, lines are extremely long with customers searching out gas to fuel their cars as understood. Several other gas station chains that I attempted were already completely out but this particular store I could see, had fuel BC there were several lines from several directions at the location. My complaint is the unprofessional, unorganized and unkind response of the staff at this location in response to the shortage. No one attempted to do any regulating or order as vehicles pulled in so it created a very unsafe situation with cars pointing in every direction from every direction. A particular staff member came outside several times as I waited in line never trying to maintain any order or be of assistance. Secondly, staff allowed a small business owner to pull up and fill two barrels of gas totaling over 800, without intervening on behalf of the many lines of waiting customers. They also were not answering the phone at this location. Lastly, once the barrels were filled and I pulled in the pump wouldnt allow me to put fuel in, giving a "pump busy" message. After a few attempts to select and pump, I entered the store to inquire about the message after informing the line of customers behind me about the delay. Once inside, I explained the message to staff and asked if it could he due to the fuel having run out. She responded several times repeating "we got plenty gas" so I then asked her if someone was available to come troubleshoot the message. She didnt respond in word or action. I left the store and returned to my vehicle where my daughter was still attempting to start the pump. Minutes later it started and I was able to fill my tank but this is customer service at its lowest amidst a pandemic AND fuel shortage! Please train the staff at this location in providing SUPPORT in the community they are servicing. I will never again visit this location after the service or lack there of that I received today. read more