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    Circle K

    1.7 (3 reviews)
    Open Open 24 hours

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    1 year ago

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    6 years ago

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    4 years ago

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    Five Guys - A Five Guys cheeseburger, milkshake and regular order of fries sits on a table inside a Five Guys restaurant.

    Five Guys

    4.0(1 review)
    1.0 mi

    When I found out that Five Guys had opened a location in Gonzales, I was anxious to go there. They…read morehad been open for only a few days, and I was unsuccessful placing an order with the mobile app. The phone number for the new location was on the app, so I just called in an order from another place that I was at very close by. They don't have a drive-through so I had to go inside. Being brand new, everything was nice and clean, but I was surprised that they didn't have more patrons. It was pretty obvious that the staff was not totally up to speed just yet; the light kitchen staff looked busy:, on the order side of the counter there were four or five employees standing around doing nothing; two ladies on the pick up side handled my entire order. The lady tried hard to make a milkshake for me, and it did taste good, but it was very thin. The burger was very good, but the Cajun fries were over seasoned (which is saying a lot, since I grew up around here and like things really spiced up) and soggy. I ate about half the fries, and after finishing the burger, it felt very heavy in my belly all night long. Maybe in a couple months I'll give them another try, but I'll be sure to tell them to make the fries extra crispy. I gave them one extra star for not using Styrofoam.

    From the owner: Your nearby Five Guys at 625 Louisiana 30 West in Gonzales is ready to offer you a classic take on…read moreburgers, hot dogs, fries, milkshakes and more. Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away.

    Photos
    Five Guys - Exterior photograph of the Five Guys restaurant at 625 West Highway 30 in Gonzales, Louisiana.

    Exterior photograph of the Five Guys restaurant at 625 West Highway 30 in Gonzales, Louisiana.

    Five Guys - A close-up photograph of a Five Guys cheeseburger with pickles, tomatoes and jalapenos in a lettuce wrap.

    A close-up photograph of a Five Guys cheeseburger with pickles, tomatoes and jalapenos in a lettuce wrap.

    Five Guys - A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

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    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...

    Firehouse Subs

    Firehouse Subs

    3.4(18 reviews)
    0.4 mi
    $

    I have tried to get food from this Firehouse Subs location twice now, and both times, I have walked…read moreaway with nothing due to poor service and mismanagement. The most recent issue happened when I placed an order through the app for four sandwiches totaling $56.35. When I arrived to pick them up, I was told they didn't have white bread or roast beef, meaning they couldn't even make the sandwiches I ordered. I asked to cancel the order, but the employees said they couldn't do it in-store--I had to cancel through the app. However, the app directed me to cancel in-store, leaving me in an endless loop with no resolution. I ended up reordering at another location and figured I'd call the next day to request a refund. When I did, the manager was incredibly rude. She repeatedly told me to "calm down"--even though I was speaking normally and politely--and then abruptly hung up on me. Instead of helping, she refused to process the refund and vaguely suggested I could "come in and get a sandwich," completely ignoring the fact that I had already purchased food elsewhere. This wasn't the first bad experience. Two weeks ago, I arrived at 8:30 PM (they close at 9), but the workers told me they were done for the night and wouldn't let me order. So now, I've tried to get food from this location twice and still haven't received anything--just a wasted trip and frustration both times. Between the lack of customer service, rude management, and overall incompetence, I won't be returning to this location. If you're considering ordering here, be prepared for inconvenience and frustration. If I could give this place zero stars, I would. 1/5 stars (only because zero isn't an option)

    I was very appreciative of the managers kindness after a misunderstanding with an order pick up…read morefrom this firehouse sub. I had ordered online sandwiches, two bags of chips and two bottles of drink. I sent my husband to get the order and when he came back, the only thing in the bag were the sandwiches even though the chips and drinks were clearly marked on the receipt. When I called the store, the first young man was confused as to why we didn't grab the chips and drinks ourselves as apparently those are self serve items my husband was confused as to why the order wasn't prepared as per the receipt with all items included at the pick up station where the order was marked with our name. He stated "so they're just gonna trust me to grab whatever chips and drinks I want and leave? I guess the store personnel didn't pay him much mimd when he came in and grabbed our order. Anyway, I asked if it was possible to get partial refund for the drinks and chips and I was handed off to another young man who gladly took my credit card information and told me the items have been credited. Apologies for the confusion on both sides I have to admit, I was surprised as I was already preparing for an argument in my head ! I know, everybody knows the feeling of being disappointed that you didn't get the food or drink item that you were expecting. Thank you to the staff for making what could've been very frustrating situation Better with good customer, service kindness, and patience. The quality of the food was also very good by the way.

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    Firehouse Subs
    Firehouse Subs
    Firehouse Subs

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    Circle K - convenience - Updated May 2026

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